Had Rob and Sam visit today to look at fixing poor TV reception, after the wife remembered the work in the loft conversion, they lifted the Lino, opened up a floor panel and found the failed head... See more
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Why Choose Digital Direct? Digital Direct is a small family-run business built on honesty, reliability and getting things right first time. We genuinely care about our customers and pride ourselves on offering a friendly, professional and helpful service from first enquiry through to installation. With years of experience and thousands of happy customers, we specialise in all aspects of: • TV Wall Mounting • Aerial & Satellite Installations • Starlink Installation • WiFi & Internet Solutions • CCTV & Security Systems • AV & Sound Systems • Media Walls & Home Technology Our knowledgeable installers are approachable, experienced and passionate about delivering high-quality workmanship and tidy professional installations every time. Whether you need advice, repairs, upgrades or a complete installation, we are here to help and will always aim to provide the best solution for your home or business. Call Digital Direct today for a free quote and friendly expert advice.
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07894642406, United Kingdom
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The engineer confirmed the cost of, what was hoped would be, a long standing problem we have had. We accepted and he, quickly and very effectively completed the installation. This is the standard I have become used to from this company.

Reply from Digital Direct
Arrived on time, Rich was very helpful, polite and done a very neat job of fitting the Aeriel and several connectors, would highly recommend

Reply from Digital Direct
Quick, professional response to my internet cable issue. Problem solved very quickly. Staff very knowledgeable and friendly.

Reply from Digital Direct
Rob arrived with plenty of communication beforehand. He quickly diagnosed the problem and moments later a new part was fitted and all was working.

Reply from Digital Direct
Efficient, helpful, good communication. Pleasant service experience

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Reply from Digital Direct
I rang up this company after i saw it online.
I explained to Kerry id had two nights of broken sleep due to my tv aieral was loose and making an awful noise.
The service i recieved was superb!! I had a phone call from the engineer( Richard/Nik) saying they had arrived and was up on the roof. Explained there and then the cost and would i like to go ahead with the works..
To sum up..
*Friendly and understanding office staff
*Prompt service
* Excellent quote😁
* Job well done!!
100% reccommend!!

Reply from Digital Direct
Another brilliant customer service provided. Ben as previously, delivered a quality and very helpful service. Very professional, I had a deadline to meet and the whole team sorted a date and time to ensure I could achieve the deadline. Nothing is too much and you do feel that you,as a customer , really does matter. I have now used this Company 3 times and they are consistent in their excellent customer service. Always my 1 and only company i reach out to for my technology issues. If you haven't used them I would recommend your give them that call. You won't be disappointed.

Reply from Digital Direct

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Reply from Digital Direct
Great service, friendly people. Job was done quickly and satisfactory.
Mess was cleaned away afterwards.
Thank you

Reply from Digital Direct
Great service. The installer was professional and courteous.He explained where the best signal was and did a tidy great job. The price was good aswell compared to the national companies.

Reply from Digital Direct
I spoke to a very pleasant lady on the Wednesday, to arrange to have an outdoor aerial fitted, we agreed for the following Tuesday as I had various commitments. On Thursday I had call to say if I was free could an engineer come round, he did, quoted me a very good price, less than an hour later all done, and set up a tv recorder for me . Brilliant job, would highly recommend.
A local company too. Thank you Richard.

Reply from Digital Direct
Straight forward pricing, job done swiftly and tidy. Excellent.

Reply from Digital Direct
Fast great service. Will absolutely use again if needed. 5 ******************

Reply from Digital Direct

Reply from Digital Direct
Customer service and keeping to everything offered at a reasonable price.
First class service.

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Reply from Digital Direct
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