Hifi Gear Reviews 1,336

I wanted a turntable to rediscover my old (currently unused) vinyl collection. Jamie was knowledgeable, as I'd expect, but also understood my requirements. No pushly sales, just sensible advice. I... See more

Hifi Gear is the kind of dealer we all need! The guys at Hifi Gear, Jamie and Charlie, were great throughout the process of choosing new speakers. Extremely accommodating and helpful on all three vis... See more

Great service provided from the first moment upon arrival at the shop. Made to feel very welcome, with lots of advice provided when trying out the Rega One system in their upstairs demo room. No hesit... See more

Jamie & Charlie are the most helpful knowledgeable guys we've come across in hifi systems. Irrespective of our budget they made us feel special and wanted our business but more importantly picking the... See more

Outstanding service from start to finish. I bought a Turntable and was intending to collect and say hello, however I had car problems and Jamie & Charlie were extremely kind and shipped the TT to me i... See more

It’s not an everyday purchase, so you want that little bit more from someone selling you that little bit of luxury, and Jamie and Charlie do just that. From the first time we walked into the store jus... See more

I phoned the shop for some advice which I found to be very helpful indeed with no hint of "up-selling". Just genuine honest advice. I then placed an order online in the mid afternoon and the speakers... See more

Purchased all my hi-fi equipment from here.The staff here are very knowledgeable, helpful and polite. The cd player is as described (the sound is amazing, a lot crisper than my previous player) . Very... See more

Spent a great morning recently in the Hifigear demo room reviewing a couple of turntables. Jamie was informative without dominating, allowing me to come to my own conclusions. He also managed to sort... See more

Great service provided yet again by Jamie at HiFi Gear. Purchased a Rega P3 RS to replace my P1, with the advice given that it would be an excellent step up especially using my Rega Brio. Jamie - tak... See more

Knowledgeable, helpful and friendly staff who go the extra mile. It can be intimidating to go in to a specialist shop, but HiFi Gear made me feel at ease straight away - the enthusiasm and passion fo... See more

I replaced my old Rotel CD player and tuner with modern equivalents after considerable research which led me to purchase online from HiFi Gear at a good price. In my experience, Rotel kit is very reli... See more

I don't usually leave reviews but I have to say in this case l am happy to. My Rega p1 turntable arrived in Ireland about 3 days after l bought it. Fantastic. Superbly packed. Deck in exceptio... See more

I have been going to hifi gear for approximately 5 years now. Always top class customer service every time. Very friendly always made to feel welcome . Very well informed and knowledgeable... See more

I have been a customer of hifi gear for some years now. My first purchase was a small sound system for my computer. Some years later down the line I now have a full separate system I’m my front room a... See more

A very positive experience indeed. I was debating another TT or to upgrade my current Rega. I went the upgrade route and I got all the required items from these folk. Delivery was fast and everyth... See more

I had a very slight potential problem with a new cartridge that I purchased a month ago. Emailed a picture of my cartridge and they returned a picture of a similar product and confirmed all OK.... See more

Jamie and Charlie provided an amazing service when we had a problem with a product I bought online from them. The product was replaced without question or fuss, I thoroughly recommend this seller and... See more

Great advice and fantastic service. Ordered a Rega amplifier and received the next day. I then ordered a WiiM Pro + streamer but they called to explain that for my setup the Pro would be a better buy... See more

Excellent service. First time visiting this store and I was impressed with the working knowledge of the staff. They were able to advise, demonstrate and give helpful opinion to identify the product... See more

HiFi Gears customer service is excellent. Manager Jamie Grindrod was always quick to respond to any questions and work hard to ensure I recevied the right product to suit my needs. I would thorough... See more

I was buying a new system to play classical music and had very clear ideas about the 'sound world' I wanted. Jamie understood what I was describing from the outset and came up with some excellent rec... See more

Excellent bunch of lads, always helpful and advice is never a problem. They don't push sales down your throat like a lot of other hifi dealing bandits either.

I ordered a WiFi radio online at 9pm and collected it the next day at lunchtime. The staff were friendly and it quickly became apparent that they had excellent knowledge about the products they were s... See more

Really brilliant service; one of the few (only?) places in the UK to genuinely have the item in stock rather than lure you in with "call for more details", and they couldn't have been nicer when I cal... See more

Went in to demo (and then buy) some ex-demo Dali speakers. Really helpful emails ahead of the demo, and great advice and service while in the shop for the demo (great listening space upstairs!). The... See more

Jamie and Charlie went out of their way to solve the problems I have been having with streaming/network/Amp interference. After months of investigation the problem came down to an item I didn't buy fr... See more

Quality of service is outstanding from HiFi Gear. I ordered online on Monday morning and got a call to make sure the proposed delivery date was convenient (which already tells you something about the... See more

This shop is the real deal, I can’t recommend them highly enough. I wanted to upgrade my turntable and had some idea of what I wanted. I spoke to Charlie and he helped me clarify my choice and put in... See more

These guys saved the day! I was after a particular item no longer produced and HiFi Gear still had some left in stock...and could deliver too which other suppliers wouldn't. Got it in good time and we... See more

Had an appointment to listen to the Rega P3 eco on Monday. Demo all set up with the cartridge I wanted to hear. Jamie and Charlie were extremely helpful and knowledgeable. They even fitted the cartr... See more

Although I've only had a brief time with the PMC Prophecy 1,I can say they're an excellent pair of speakers. The mid-bass transient response is particularly impressive, boasting both impressive volu... See more

They are the most friendly front into hifi. I now ask them first before any others. I thoroughly recommend them if you are looking for guidance on preceding into hifi.

Great service ,helpful , knowledgable and very friendly staff . Fast delivery and the follow up help /advice was a great help. Would highly recommend this place if you need hi fi advice or gear .

Customer service is excellent. I received all the advice I needed and the items I ordered were sent very promptly indeed, and worked perfectly. I couldn't be more satisfied.

Great, no hassle experience. Bought the speakers to click-and-collect, and they were happy to unpack and let me check them over in the shop, which was nice.

Great service. I got a call prior to HiFi gear dispatching the phono stage to me to check finish that I wanted as it wasn't clear within the the order. The unit arrived promptly and was very well pack... See more

From the call about damaged item through to providing a replacement HiFiGear have given first class customer service. Thanks and recommend them without any hesitation

Outstanding company, polite, friendly, knowledgeable and extremely good value! I will definitely be back for more! Thank you so much.

Excellent service from this company! I placed an order for speakers on Wednesday and received them the very next Monday, despite being located on the Isle of Wight. Highly recommend for their efficien... See more

I have always found Hi Fi Gear to be friendly and attentive. The items bought have been packaged very well and delivered in line with expectations.

As others have said Charlie and Jamie are really helpful and go the extra mile to ensure total customer satisfaction. I have a 2019 Rega P3 2016 and the Elyse 2 cartridge had... See more

Effortless company to deal with, good people, no pressure, great products, nice shop, competitive too, very happy.

Great service. Slight issue with DPD on the delivery date that they promised. But apart from that perfect shopping

Great customer service. Great communication throughout the purchase. Well packaged and next day delivery. Could not ask for more, a genuine 5 star service

I received excellent service when purchasing a pair of PMC speakers, from an audition to recommendations of further upgrades to my hi-fi. Altogether a pleasant experience. I will not hesitate to use... See more

Ordered one day arrived following morning 😳 I honestly don't know how they do it ⭐⭐⭐⭐⭐

Great range of products, excellent demonstrations and helpful insight and suggestions. No pressure- just a relaxed, easy going approach to showing the capabilities of the pieces.

HiFi Gear has great service and a wide variety of products, so I highly recommend it.

Excellent communication throughout the purchase above and beyond help can’t praise Jamie and Charlie enough for there help