Contractcars.com Reviews 

5,106
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 420 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers for providing exceptional guidance and maintaining clear communication throughout the entire vehicle acquisition process. People are especially happy with the smooth delivery service and the prompt, reliable after-sales support provided by the team. Consumers consistently note that securing a new car through them is entirely stress-free, efficient, professional, and effortless from the initial enquiry down to the final handover. Many individuals express eagerness to return for future vehicle leases due to the consistently high standards and welcoming customer care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting professional, helpful, and friendly... See more

Service

Reviewers mention positive feedback about service, noting that the entire leasing process is efficient,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that vehicles consistently arrive on time... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

first-class service :) Jodie Doyle kept me up to date throughout. Can't recommend them enough great team exceptional vfm too good job all round well done Contract Cars would highly recommend

Rated 5 out of 5 stars

From start to finish company has been amazing. Thank you to Jodie Doyle my account manager for all the help and support. I took delivery of my car on Friday 14.08.26 delivered to my home address. Wo... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

This is my 3rd Audi lease car through contract cars. The process is seamless and they are always happy to help. My account manager Myron Fernandez has kept me informed of delivery updates throughout a... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(5,106)

422 reviews in the last 12 months

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Rated 5 out of 5 stars

Repeat customer

I have ordered several cars from the team at ContractCars and the service has always been great. Friendly people and always happy to chat through options. Thanks to Jay Leigh and the team for their help.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company

I would highly recommend the company.
Jay was very easy to work with very quick to respond to any questions I had I’d use them again in the future.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Company

Amazing Company. Very difficult to trust companies these days, especially navigating an industry thats usually a minefield with hidden costs or difficult to understand options.

Andy et all, thanks for staying true to your origins.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and value for money

I have recently leased a car from Contractcars and the whole process has been seamless.
The deal offered represented very good value for money and there was no pressure from the sales team.
The after sales support was excellent, particularly from Faye Hunn who supported me all the way from order to delivery, and even post delivery. Faye was so responsive, provided excellent service, and was a real pleasure to deal with.
I will certainly recommend Contractcars to friends and relatives. Big thanks to all the team.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward process

Fast efficient replies, good cars in stock with good specs, simple straight forward process from stat to finish to car delivery and after care, jay leigh was very helpful

31 March 2026
Unprompted review
Rated 5 out of 5 stars

James Glossop found me a great deal on…

James Glossop found me a great deal on my new Volvo. Smashed the local Volvo dealers. Jay Leigh managed the post order arrangements. The whole process was easy and people at Contract Cars are well focussed on the needs of their customer.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

This is my 3rd Audi lease car through…

This is my 3rd Audi lease car through contract cars. The process is seamless and they are always happy to help. My account manager Myron Fernandez has kept me informed of delivery updates throughout and has been very helpful. I would definately, recommend contract cares to friends and family.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and pricing

Contract Cars and in particularly Jay Leigh and Andy Dryden who both gave exceptional customer service in securing me a new lease car at a great price. I was with another lease company for over 10 years and received a mediocre service and it was a delight dealing with Jay and Andy. Really speedy service and will certainly use again and recommend Contract Cars to colleagues and friends.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, fantastic customer service. Many thanks to Chris Johnson, Matt Roberts and Faye Hunn for helping me find the right car for me. Would highly recommend.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this contract car company.The process was quick and easy with the great choice of vehicle and the pricing.The staff specially Faye Hunn was extremely helpful making everything simple to understand.She handled the entire process super quick and my car arrived just less than 2 weeks. Overall, smooth and reliable service-I would highly recommend it to anyone looking for a hassle free car lease.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Firstly I would like to mention Matt…

Firstly I would like to mention Matt Roberts who was excellent and helped me select the perfect car in the first attempt of our call.
The second Admin process was handled by Faye Hunn who was absolutely meticulous in her dealings with me and helped me with my queries promptly and efficiently. She deserves more than 5 stars handling this case and I wouldn't hesitate to deal with this company as long as Faye is working with Contractcars.
Faye is a valuable asset for this company and I would personally refer anyone to her looking for a new car.
Faye's response to any sent email was immediate and complete.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

We’ve just taken delivery of our new XC60 All Black Edition

We’ve just taken delivery of our new Volvo XC60 and couldn’t be happier with the entire experience.
Contract Cars made the leasing process incredibly straightforward from start to finish - clear communication, no unnecessary complications, and everything handled efficiently.
A special mention to Faye Hunn, who was particularly helpful throughout. Faye was professional, responsive, and an absolute pleasure to deal with, making what can often feel like a complex process feel seamless.
I wouldn’t hesitate to recommend Contract Cars to anyone considering leasing a vehicle. Matt Ball - RIBA

24 April 2026
Unprompted review

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