Contractcars.com Reviews 

5,102
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 420 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers for providing exceptional guidance and maintaining clear communication throughout the entire vehicle acquisition process. People are especially happy with the smooth delivery service and the prompt, reliable after-sales support provided by the team. Consumers consistently note that securing a new car through them is entirely stress-free, efficient, professional, and effortless from the initial enquiry down to the final handover. Many individuals express eagerness to return for future vehicle leases due to the consistently high standards and welcoming customer care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting professional, helpful, and friendly... See more

Service

Reviewers mention positive feedback about service, noting that the entire leasing process is efficient,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that vehicles consistently arrive on time... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

first-class service :) Jodie Doyle kept me up to date throughout. Can't recommend them enough great team exceptional vfm too good job all round well done Contract Cars would highly recommend

Rated 5 out of 5 stars

From start to finish company has been amazing. Thank you to Jodie Doyle my account manager for all the help and support. I took delivery of my car on Friday 14.08.26 delivered to my home address. Wo... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

This is my 3rd Audi lease car through contract cars. The process is seamless and they are always happy to help. My account manager Myron Fernandez has kept me informed of delivery updates throughout a... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(5,102)

418 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve had 3 cars from Contract Cars and…

I’ve had 3 cars from Contract Cars and the next one will likely come from them too. This time, I dealt with Myron Fernandes. I was kept well informed during the process and everything went smoothly. I was contacted about a possible delay and again when the date was brought forward. Honestly, no complaints at all.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Far better service than any dealership…

Far better service than any dealership that I've used before. I kindly asked for the car to be delivered before the school run at 7:20am and he arrived on the minute after a 3hr journey. I was very impressed. Not only the best service, but the cheapest too, so I cannot speak highly enough of Contractcars.com and the their team of people.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

i dont go anywhere else for cars

i dont go anywhere else for cars. everytime I need a new car i always go to contractcars.com. from start to finish the service is professional and i simply cant fault it. a special mention to Faye Hunn for her excellent communication throughout the process.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication from start to finish.

Very helpful at finding the make, model and colour i wanted.

Myron Fernandes very quick at replying to emails and sorting any issues out.

I'll be using again when time to look for another vehicle.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

10 Cars

This is about the 10th car we have had from Contract cars. They are always responsive, super helpful and deliver what they promise.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to contact

Easy to contact, deal with, and problem solving. Jodie Doyle made this easy. Car arrived when they said, the driver was excellent nothing was too much trouble. I will be using this company again in three years.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Service was great

Service was great. Very responsive. Myron Fernandes and Simon who I initially spoke to were great. Thanks!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with the service I…

I was very happy with the service I received from this company. Jodie Doyle was the lady that we dealt with and she couldn’t have been more helpful and so prompt on replying to my emails and any questions or concerns I had. I’m extremely happy with my new car and when it’s time to get another one I wouldn’t hesitate to use contract cars again.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer

I have ordered several cars from the team at ContractCars and the service has always been great. Friendly people and always happy to chat through options. Thanks to Jay Leigh and the team for their help.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company

I would highly recommend the company.
Jay was very easy to work with very quick to respond to any questions I had I’d use them again in the future.

30 March 2026
Unprompted review

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