Contractcars.com Reviews 

5,103
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 420 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers for providing exceptional guidance and maintaining clear communication throughout the entire vehicle acquisition process. People are especially happy with the smooth delivery service and the prompt, reliable after-sales support provided by the team. Consumers consistently note that securing a new car through them is entirely stress-free, efficient, professional, and effortless from the initial enquiry down to the final handover. Many individuals express eagerness to return for future vehicle leases due to the consistently high standards and welcoming customer care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting professional, helpful, and friendly... See more

Service

Reviewers mention positive feedback about service, noting that the entire leasing process is efficient,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that vehicles consistently arrive on time... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

first-class service :) Jodie Doyle kept me up to date throughout. Can't recommend them enough great team exceptional vfm too good job all round well done Contract Cars would highly recommend

Rated 5 out of 5 stars

From start to finish company has been amazing. Thank you to Jodie Doyle my account manager for all the help and support. I took delivery of my car on Friday 14.08.26 delivered to my home address. Wo... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

This is my 3rd Audi lease car through contract cars. The process is seamless and they are always happy to help. My account manager Myron Fernandez has kept me informed of delivery updates throughout a... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(5,103)

419 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great all round experience

Great all round experience! From first point of contact the company was prompt and helpful. Ursula was fantastic, answered all my queries and kept me informed throughout. Would highly recommend.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

James came highly recommended and certainly lived up to it. The service was prompt and well communicated. The car is excellent and i'm happy with the cost.

Once we had a agreed a vehicle, Faye followed up with continued 10/10 service.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

World Class Service!

World Class Service!

BMW X7 4.0D M Sport Pro
I placed the order with Contract Cars on Monday morning, paperwork completed Tues and X7 was on my drive Fri evening.

Not only was the service seamless, the deal was out of this world for this £110k motor with all the bells and whistles.

Shout out to Taroq & Ursula Fox for making this happen.

ps. I've been with Contract Cars for over 15 years, and it gets better every time.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service from this company

Great service from this company. Ursula Fox was my contact from start to finish keeping me informed all the way to delivery which was at Cairnryan port as I live in NI. Excellent seamless experience so I'd highly recommend. Thanks again to Ursula for all her help.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Contract Cars review

I dealt with Myron Fernandes at Contract Cars on a recent vehicle lease. I found the transaction to be clear and precise and the service offered was extremely good. Myron was very helpful and informative with great communication. Thank you again!!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

5 Star vehicle leasing company

I have been acquiring cars from contract cars for over 15 years …amazing service and value …
Myron Fernandes & Simon were very helpful with the delivery of the my new vehicle…

27 March 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend contract cars…

I would highly recommend contract cars who I have used many times over the last 10yrs . Dan Jarvis has always been there to get some good deals . Jodie Doyle has also helped with seamless delivery & other queries I have had

1 April 2026
Unprompted review
Rated 5 out of 5 stars

First class sales and delivery…

First class sales and delivery experience handled by Dan Jarvis and Myron Fernandez. Really couldn’t find any fault with contact and being kept up to date as delivery time drew nearer, with the added complication of delivery to NI.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

4th Car

4th Car - Zero hassle again. Got the deal that was advertised which was better than anything I could get elsewhere. Car was on time and exactly as ordered. Staff are all friendly. Dealt with Faye, James and Ursula.

28 March 2026
Unprompted review

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