Contractcars.com Reviews 

5,107
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 420 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers for providing exceptional guidance and maintaining clear communication throughout the entire vehicle acquisition process. People are especially happy with the smooth delivery service and the prompt, reliable after-sales support provided by the team. Consumers consistently note that securing a new car through them is entirely stress-free, efficient, professional, and effortless from the initial enquiry down to the final handover. Many individuals express eagerness to return for future vehicle leases due to the consistently high standards and welcoming customer care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting professional, helpful, and friendly... See more

Service

Reviewers mention positive feedback about service, noting that the entire leasing process is efficient,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that vehicles consistently arrive on time... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

first-class service :) Jodie Doyle kept me up to date throughout. Can't recommend them enough great team exceptional vfm too good job all round well done Contract Cars would highly recommend

Rated 5 out of 5 stars

From start to finish company has been amazing. Thank you to Jodie Doyle my account manager for all the help and support. I took delivery of my car on Friday 14.08.26 delivered to my home address. Wo... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

This is my 3rd Audi lease car through contract cars. The process is seamless and they are always happy to help. My account manager Myron Fernandez has kept me informed of delivery updates throughout a... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(5,107)

423 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Leasing Company

I had a great experience leasing my BM7 X7 through this company, from the initial enquiry to receiving the car they were informative with updates through. Would highly recommend.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Contract Cars was…

My experience with Contract Cars was very positive overall. Everything went smoothly from start to finish, and the service provided by Faye Hunn was excellent. She was helpful, professional, and kept me informed throughout the process, which made everything straightforward and stress-free.

The only point I would mention is that the car could have been washed before we received it. Aside from that minor issue, I was very happy with the service and would be happy to use Contract Cars again.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Faye Hunn provided an excellent service…

Faye Hunn provided an excellent service throughout the car leasing process. She was professional, friendly, and always quick to respond to any questions. She kept me updated every step of the way and made the whole experience straightforward and stress-free.
I wouldn’t hesitate to recommend Faye to anyone looking to lease a car. She’s a real credit to the company.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

As always excellent serivce…

As always excellent serivce from initial enquiry to vehicle delivery. Faye Hunn was excellent with communication and keeping me informed throughtout the process.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

I have used Contract Cars now and in…

I have used Contract Cars now and in the past for my leasing needs. Always had a good service, kept up dated on the progress regularly (via Ursula Fox) and happy with the service and feel they are very competitively priced compared to the marketplace.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

ASK FOR MYRON

I had an excellent service from Contract cars. I have used Contractcars before and have always been exceptional in their service and pricing. They are a cut above other Leasing companies. Myron was my sales agent who i have had dealings with in the past. He is quick, efficient and professional when dealing with me, and was excellent throughout the process. 5 Stars *****

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic speedy service

Fantastic speedy service. Car ordered and delivered
within a month from start to finish.
Special thanks to Jodie Doyle for answering all my questions and making the sometimes tricky paperwork so easy.
Thanks Jodie.

29 June 2026
Unprompted review

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