Contractcars.com Reviews 

5,107
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 420 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers for providing exceptional guidance and maintaining clear communication throughout the entire vehicle acquisition process. People are especially happy with the smooth delivery service and the prompt, reliable after-sales support provided by the team. Consumers consistently note that securing a new car through them is entirely stress-free, efficient, professional, and effortless from the initial enquiry down to the final handover. Many individuals express eagerness to return for future vehicle leases due to the consistently high standards and welcoming customer care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting professional, helpful, and friendly... See more

Service

Reviewers mention positive feedback about service, noting that the entire leasing process is efficient,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that vehicles consistently arrive on time... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

first-class service :) Jodie Doyle kept me up to date throughout. Can't recommend them enough great team exceptional vfm too good job all round well done Contract Cars would highly recommend

Rated 5 out of 5 stars

From start to finish company has been amazing. Thank you to Jodie Doyle my account manager for all the help and support. I took delivery of my car on Friday 14.08.26 delivered to my home address. Wo... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

This is my 3rd Audi lease car through contract cars. The process is seamless and they are always happy to help. My account manager Myron Fernandez has kept me informed of delivery updates throughout a... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(5,107)

422 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Contract Cars from start to finish as usual having used them for previous car leasing. The whole leasing process was straightforward. A special thanks to Myron Fernandes and Matt Roberts, who were both very helpful, professional, and responsive throughout. They kept me informed every step of the way. I wouldn’t hesitate to recommend Contract Cars to anyone looking for a car lease . ⭐⭐⭐⭐⭐

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutly First Class

From Initial correspondence to receiving my car, I must say the experience was absolutely first class. Running a business I understand that communication is absolutely key to success, Jodie, Mark and the team thank you so much. I highly recommend contract Cars and will certainly be letting all my contacts know that Contract Cars is the company to choose.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you contract cars

Thank you contract cars. This was my first experience of leasing and you made the process so simple. My account manager, Myron was excellent and answered all my questions to make the whole process run smoothly

12 June 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Service from Faye Hunn!

I had an absolutely fantastic experience purchasing my new car, all thanks to Faye Hunn. From start to finish, Faye made the entire process incredibly smooth, stress-free, and enjoyable.She was professional, extremely knowledgeable, and took the time to answer all of my questions without ever making me feel pressured. Her friendly approach and attention to detail made me feel valued as a customer, and she went above and beyond to ensure everything was perfect for the handover.I am absolutely thrilled with my new car! If you are looking for a seamless, five-star car-buying experience, I highly recommend asking for Faye. Thank you so much for the outstanding service!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Contractcars.com…

Great experience with Contractcars.com from start to finish. The whole process was simple and straightforward, and everyone from the sales team to accounts was friendly, professional and very helpful.
The car arrived as expected and I'm really enjoying it. Would happily recommend Contract Cars to others.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service & care from start to…

Excellent service & care from start to delivery of car, it didnt just stop there Ursula Fox exceeded till after the car was delivered making sure everything was ok. This is the reason we have been using Contract Cars for over 10yrs. Would highly recommend there services.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Contract Cars - Great Service

Contract Cars offer an efficient, professional and cost effective service, both pre and post sale. Faye Hunn provides helpful and timely updates during the build phase and through to delivery. Faye is responsive and always available to resolve queries.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

This is my first time leasing a car and…

This is my first time leasing a car and I have found contract cars to be a great company. When I first contacted the company I dealt with Jack. He was very helpful and explained everything to me making me feel happy with my decision . I was then assigned an accounts manager Jodie Doyle, who has been excellent communicating with myself throughout the process and extremely helpful when organising delivery of my car. From my initial interest, it only took two weeks to take delivery of my brand-new car. Everything has been straightforward and dealt with very quickly. I would definitely use contract cars again.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience as always with Contract Cars..

Great experience as always with Contract Cars. Everyone very friendly and helpful over the phone. Jodie Doyle was great, she helped chase up the car as quick as possible for us as soon as it arrived in the country. Very smooth process overall. The second car we've leased through Contract Cars.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Ursula Fox was very helpful

Ursula Fox was very helpful and made the process very smooth going above and beyond to get delivery for immediately i returned from holiday. Ursula responded to my queries promptly and helped me out when needed which is appreciated.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and expertise

Great communication and expertise on the lease of our new company vehicle.
Faye was fantastic in getting all the details dealt with and handled with no issue.
Would highly recommend anyone looking to get a new Vehicle.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer

This is my third car from Contractcars.com. The communication has been brilliant from Myron Fernandes who kept me updated throughout and ensured that delivery was made perfectly on time. I find Contractcars to be highly competitive and the customer services are second to none.

22 June 2026
Unprompted review

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