Collectif Reviews 

13,560
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I can’t complain, clothes are gorgeous, service very helpful, it can take them up to 2 days to come back to you, but once they do they are on it. I’ve ordered one of the dresses in a wrong size (6 ins... See more

Rated 2 out of 5 stars

Would not recommend for buying acrylic jewellery. RIDICULOUSLY long waits, no communication or updates. You have to chase them. Disgustingly packaged items. I bought 3 acrylic erstwilder b... See more

Rated 3 out of 5 stars

I have bought numerous items from Collectif over the years and I must say that I think the quality of their items has decreased quite significantly. When I first started buying from collectif, the dre... See more

Company replied

Rated 1 out of 5 stars

Promised 5-7 day delivery, just a tint little gift for a friend. Order 2 weeks out just in case. No email on delivery, no delivery 10 days later, no updates. Contacted Customer Services, they sa... See more

Company details

  1. Vintage Clothing Store

Written by the company

Collectif specialises in vintage inspired clothing, spanning the 1940s, 50s, 60s, & 70s, across womenswear, menswear, accessories and footwear. Our retro clothing draws on our favourite styles from stand-out fashion eras; including the pin-up paradise of the 1950s and stylish Hollywood glamour. Designed in London by our in-house team, our collections feature a unique mix of bespoke prints, unique embroideries and timeless styles that have become synonymous with our brand.


Contact info

3.2

Average

TrustScore 3 out of 5

14K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(13,560)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love

Love, love, love Collectif! From the range of designs and pieces, the quality of them and don't get me started on the Lulu hun shoes 💝💝

4 August 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review. We are so pleased you love us as much as we do! Much Love Collectif x

Rated 5 out of 5 stars

Lovely dress

Lovely dress, true to size. 💖

4 August 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review! Much Love Collectif x

Rated 5 out of 5 stars

Love Collectif

Fast delivery. Reasonable postage charge. My favourite clothing brand. Can only afford to buy in the sales but luckily these happen quite often. Only criticism is the website can be troublesome to use.

4 August 2022
Collectif logo

Reply from Collectif

Thank you so much for your review, we will ensure your feedback is passed onto our teams much love Collectif x

Rated 5 out of 5 stars

Love my new skirt!

The skirt I ordered arrived extremely quickly. I love it! So flattering and well made.

4 August 2022
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Reply from Collectif

Thank you so much for your review, Much love Collectif x

Rated 1 out of 5 stars

Over £6.00 out of pocket for nothing

Unfortunately I didn’t like the coat.
I will have to return it. This is not a problem. It can happen.
The problem is that I had already paid for the shipment and now I will have to pay also to return this item.
I will be over £6.00 out of pocket.
It’s not fair.
I have been in touch with Collectif, asking if we could share this cost. I had paid for the shipment, they could pay for the return. Unfortunately they have been unreasonable.
It’s a shame.
I was a customer, this was my first online purchase with them, my previous purchases were at the shop.
I won’t be a customer anymore.

4 August 2022
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Reply from Collectif

Please accept our sincerst apologies that this item was not suitable, unfortunately we do not offer free returns. However in the UK if your full order is returned for example this one item was the only thing you order you would be refunded your standard delivery cost. Much love Collectif. x

Rated 5 out of 5 stars

Very happy bunny!

Have placed a few orders now and have been very happy with them all! Great quality items and great delivery.
Couldn’t fault it!

3 August 2022
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Reply from Collectif

Thank you so much for your review, Much love Collectif x

Rated 5 out of 5 stars

Wonderful jacket

Wonderful jacket. Amazing!! I love it.

3 August 2022
Collectif logo

Reply from Collectif

Thank you so much for your review, Much love Collectif x

Rated 5 out of 5 stars

Canadian customer

Just received my parcel and I am absolutely thrilled 🤗
High quality clothing, will definitely order again. Cheers Diane

3 August 2022
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Reply from Collectif

Thank you so much for your review, Much love Collectif x

Rated 5 out of 5 stars

Amazing quality

I ordered some things in the summer sale for my hen party which was tropical themed. I thought if one of those items fit me properly, i'd be a winner! As it turns out, everything fits like a glove and the quality is amazing. I only have two nights out to go on and about eight outfits. Deciding what to send back will be tough! Couldn't rate Collectif highly enough

3 August 2022
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Reply from Collectif

Thank you so much for your review, wishing you a fabulous hen party! Much love Collectif x

Rated 5 out of 5 stars

Brought cactus dress in the sale

Brought cactus dress in the sale, arrived quickly and well packed. Ordered in size 14 generous fit nice and cool perfect for the sunny weather. I would say might not be suitable for someone with a small bust as the bust size is very generous suits me as I am large at the top and smaller at the bottom. Very pleased 😀 this could become my new favourite.

3 August 2022
Collectif logo

Reply from Collectif

Thank you so much for your review, Much love Collectif x

Rated 5 out of 5 stars

Shopping with collectif

Great shopping experience with collectif as always. Well informed about my order, and quick delivery of my item. Would highly recommend to others.

3 August 2022
Collectif logo

Reply from Collectif

Thank you so much for your review, Much love Collectif x

Rated 5 out of 5 stars

Great service

Lovely clothing, true to size. Well made. Good value. Easy to care for. Delivered when they said. Prompt replies from customer service.

3 August 2022
Collectif logo

Reply from Collectif

Thank you so much for your review, Much love Collectif x

Rated 5 out of 5 stars

Love shopping on Collectif

Love shopping on Collectif, the prices are amazing and the choice is fantastic!

3 August 2022
Collectif logo

Reply from Collectif

Thank you for your great review! We are so glad you had an amazing experience! Much Love Collectif x

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