Collectif Reviews 

13,560
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I can’t complain, clothes are gorgeous, service very helpful, it can take them up to 2 days to come back to you, but once they do they are on it. I’ve ordered one of the dresses in a wrong size (6 ins... See more

Rated 2 out of 5 stars

Would not recommend for buying acrylic jewellery. RIDICULOUSLY long waits, no communication or updates. You have to chase them. Disgustingly packaged items. I bought 3 acrylic erstwilder b... See more

Rated 3 out of 5 stars

I have bought numerous items from Collectif over the years and I must say that I think the quality of their items has decreased quite significantly. When I first started buying from collectif, the dre... See more

Company replied

Rated 1 out of 5 stars

Promised 5-7 day delivery, just a tint little gift for a friend. Order 2 weeks out just in case. No email on delivery, no delivery 10 days later, no updates. Contacted Customer Services, they sa... See more

Company details

  1. Vintage Clothing Store

Written by the company

Collectif specialises in vintage inspired clothing, spanning the 1940s, 50s, 60s, & 70s, across womenswear, menswear, accessories and footwear. Our retro clothing draws on our favourite styles from stand-out fashion eras; including the pin-up paradise of the 1950s and stylish Hollywood glamour. Designed in London by our in-house team, our collections feature a unique mix of bespoke prints, unique embroideries and timeless styles that have become synonymous with our brand.


Contact info

3.2

Average

TrustScore 3 out of 5

14K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(13,560)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My bag is beautiful quality ,really…

My bag is beautiful quality ,really nice finishing and material . The ti shirt I bought is also great quality,so soft .

2 August 2022
Collectif logo

Reply from Collectif

Thank you for your lovely review. We are so pleased you love our products as much as we do! Much Love x

Rated 5 out of 5 stars

Ordered a dress to wear at a wedding

Ordered a dress to wear at a wedding. Excellent delivery time and arrived well packaged.
The dress is fabulous as soon as I put it on you could feel the quality and the fit is perfect.
Thank you.

2 August 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review! We are so pleased you loved our products as much as we do! Much Love Collectif x

Rated 5 out of 5 stars

Very happy

Very happy. Good quality and fit

1 August 2022
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Reply from Collectif

Thank you so much for your amazing review, Much love Collectif x

Rated 5 out of 5 stars

5 Star

Always a good experience with Collectif London! Love their clothes- the quality and style. Have never been disappointed with an order! Always very quick dispatch and arrival 😊

1 August 2022
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Reply from Collectif

Thank you so much for your wonderful review, Much love Collectif x

Rated 5 out of 5 stars

Perfect clothes like every time

Perfect clothes like every time! Everything is super flattering und so high quality! Love collectif ❤️

31 July 2022
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Reply from Collectif

Thank you so much for your amazing review, Much love Collectif x

Rated 5 out of 5 stars

A beautiful dress and excellent…

A beautiful dress and excellent service. Have ordered from Collectif several times and have never been disappointed!!

31 July 2022
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Reply from Collectif

Thank you so much for your 5 star review, Much love Collectif x

Rated 5 out of 5 stars

Love my shoes

Love my shoes, they fitwell after buying online & postage from the UK to Australia was nice and quick. Were here in under 2 weeks.

30 July 2022
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Reply from Collectif

Thank you so much for your amazing review, Much love Collectif x

Rated 5 out of 5 stars

Love Collectif

Love this company...Great clothes and great service.

29 July 2022
Collectif logo

Reply from Collectif

Thank you for your lovely review! We are so glad you love us as much as we do!
Much Love Collectif x

Rated 5 out of 5 stars

Excellent service

Excellent service, quality goods, reasonable prices

29 July 2022
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Reply from Collectif

Thank you for your amazing review! We are so pleased you have had a great experience. Much Love Collectif x

Rated 1 out of 5 stars

The sizing for the tops were not good

The sizing for the tops were not good. Each ran very small. Major disappointed and then to pay $20 to ship back was high. Overall extremely unsatisfied with the whole experience.

29 July 2022
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Reply from Collectif

Thank you for your review. We are so sorry to hear this feedback, we will ensure this is passed onto our teams to improve our service. Much Love Collectif x

Rated 5 out of 5 stars

Telescopic Ellie brolly

Was looking for an umbrella with elephants for a gift. Wow I found one, it's gorgeous, little drunk pink ellies!
Ordering was so easy, delivery was prompt and the packaging was really good. Even found a little gift.
Over the moon with my purchase.

28 July 2022
Collectif logo

Reply from Collectif

Thank you for your great review! We are so pleased you love Collectif as much as we do! Much Love Collectif x

Rated 5 out of 5 stars

This is my fifth Dolores dress

This is my fifth Dolores dress: I love this model , the perfect cut . This time has got cherries : how can I resist ? Perfect and bodiliscious.

27 July 2022
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Reply from Collectif

Thank you so much for your review! Much love Collectif x

Rated 5 out of 5 stars

excellent service

excellent service. 2 fine dresses. 1 item returned.
easy returnservice. low return cost from Belgium. super!

27 July 2022
Collectif logo

Reply from Collectif

Thank you so much for your review! Much love Collectif x

Rated 4 out of 5 stars

Good shopping experience

Even if I was kinda disappointed by one of the products, the ordering process and tracking are great (I live in France) and there was not any taxes to pay under 150€!

27 July 2022
Collectif logo

Reply from Collectif

Thank you so much for your review! We are deeply sorry that one of your items was not as expected, Much love Collectif x

Rated 5 out of 5 stars

excellent

item arrived on time good quality

27 July 2022
Collectif logo

Reply from Collectif

Thank you so much for your review! Much love Collectif x

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