Chadwick Lawrence Reviews 

2,507
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the legal staff is exceptionally helpful, deeply supportive, and genuinely dedicated throughout difficult property sales and purchases. People really appreciate the clear expert guidance, reassuring support, and prompt replies provided by the team during stressful moving moments. Some reviewers were not happy with the overall communication, noting that messages were sometimes ineffective and caused unnecessary delays. Consumers also experienced frustrating wait times, unreturned phone calls, and a notable lack of proactive updates during the most critical transaction stages. Clients often felt unsupported when trying to resolve these complications during critical periods.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the team as extremely friendly, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely friendly,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Many reviewers praised the... See more

Response time

Users describe ambiguous interactions with response_time, reflecting a high level of disagreement among... See more

Customer communications

Clients share negative opinions on contact, highlighting that communication is shockingly poor from start to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(2,507)

427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top-notch experience.

Very professional, helpful, patient, and understanding. Can HIGHLY recommend.

13 March 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Probate experience

After our father passed away we realised that the firm he had made his will with was no longer in business. Being in the legal sector myself, I was able to track down the will and papers to Chad Law. As we didn't want to do the probate ourselves, we decided to leave the papers where they were and have Chad Law to carry out the probate. So glad we did. I cannot praise Ellie and the team enough. Everything was handled quickly and professionally from initial meeting to completion of the house sale and distribution of funds. Ellie kept us informed throughout and was only a phone call away. Absolutely top notch. Probate does take time but it was all sorted much quicker than we expected and without a hitch. It definitely made an unpleasant situation an un-stressful process. Highly recommended

19 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Outstanding Service and Professionalism Throughout

We recently had the pleasure of working with Eleanor Wilson and Tia Nelson, and we couldn’t be more satisfied with the service they provided.
From the outset, both Eleanor and Tia were professional, approachable, and highly knowledgeable. They took the time to clearly explain every step of the process, ensuring we felt confident and informed throughout. Their communication was excellent—prompt, transparent, and always reassuring.
What truly stood out was their attention to detail and dedication to achieving the best outcome for us. They handled everything efficiently and with great care, making what could have been a stressful experience feel smooth and manageable.
We are grateful for their support and would not hesitate to recommend Chadwick Lawrence to anyone looking for reliable, trustworthy, and professional solicitors.
Thank you both for your outstanding work!

19 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments, thank you for the five star review.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

High quality professionals but disappointing online app…

Not quite 5 stars due to early frustration and confusion registering on, and using, the app. The professionalism of individuals we dealt with deserves a better app.

19 February 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent, amazing,5/5

We had an excellent and impressive experience with Nafeesa and her assistant Farah at Chadwick Lawrence!

From the moment they received our file, they acted with real speed and efficiency, helping us navigate a very pressured purchase with tight timescales due to the property being part-exchange.

Both were incredibly responsive, often replying within the same day, and kept us regularly updated throughout the process. As first-time buyers, their clear guidance and reassurance made a huge difference and gave us real confidence at every stage.

Their communication was always professional, friendly and supportive.
Nafeesa went above and beyond to ensure every need was met for us and had our best interests at heart. She is a very dedicated and fantastic soliciter. Farah was also so helpful as she provided explicit guidance to any questions or queries we had. She is an amazing assistant.
Nafeesa and Farah are a great team and a real credit to Chadwick Lawrence.

We would highly recommend them to anyone buying a property!

13 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Smooth and Professional Property Sale

I had a great experience selling my property with this firm. Ashley and his team did a fantastic job and made the whole process smooth and straightforward from start to finish. Their professionalism and support were really appreciated, and I would definitely recommend them to anyone looking to sell their property.

27 February 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your feedback and hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

We were always made welcome and put at…

We were always made welcome and put at ease . We were listed to with a clear understanding of what we wished, and told clearly of the our options with no preasure to choose. A clear explanation of the language used in the documents when made up before signing . Very pleased that no charge for you keeping a copy safe . Many thank , happy to recommend you

27 February 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your feedback and hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

I’ve used Chadwick Lawrence for around…

I’ve used Chadwick Lawrence for around 8 years, specifically the Commercial Property team. I use them for all my commercial property transactions. The team are very helpful and professional. Katie is very attentive and fantastic to deal with. Highly recommend.

6 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

They were very efficient and…

They were very efficient and communicated really clearly. They also didn't take any nonsense from the other solicitor involved who was not communicating well!

5 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Howard took over the administration of…

Howard took over the administration of an estate after our initial lawfirm had failed to deal with matters, and then send in an estimate which was completely off the scale.
He gave a firm estimate which we agreed, and dealt with all of the work to necessary to conclude the estate exactly as he had suggested. Within a short time he had spoken to all the beneficiaries, finalised the tax position and made the final distribution. A 'class act'!

24 February 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent Service

My husband and I decided it was time to update our wills, and appt was quickly made,then from initial appt to returning to sign,it took just a couple of weeks
We also thought the advice given and the cost was very good

25 February 2026
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Reply from Chadwick Lawrence

Great to read your comments, thank you for the five star review.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Personable but professional

Personable but professional. Support when needed. V good communication

18 February 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Exceptional Service

We couldn’t be more grateful to Michelle and Lauren for their incredible support throughout our house purchase. From start to finish, they went above and beyond, especially when we encountered ongoing issues with the sellers’ solicitors.

They always responded quickly, kept us fully updated, and made sure we understood every step of the process. What could have been an overwhelmingly stressful experience was made much more manageable thanks to their professionalism and perseverance.

They stuck with it going above and beyond and got us to exchange despite the challenges. We couldn't recommended them enough, and we will absolutely be using them again to sell our property.

Thank you both for everything!

2 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

My experience has been nothing but easy…

My experience has been nothing but easy and straight forward. I’ve had help all the way through out my process with them. Super fast and replying and helping me out any time I needed help.
I was given this solicitors through my mortgage advisor and they were fab! Would highly recommended

2 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

cannot recommend Lynda Harland highly…

cannot recommend Lynda Harland highly enough. As my conveyancer, she was truly exceptional throughout the entire property transaction. Lynda navigated a complex process with impressive expertise, clear communication, and calm efficiency, keeping me fully informed and reassured at every step. Her professionalism and dedication made what could have been stressful feel straightforward. Thank you, Lynda – outstanding service!

27 February 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments and to hear your would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service

Excellent service.
Couldn't fault the service we received. Rachel who took our case was extremely helpful and friendly.

17 February 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

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