Chadwick Lawrence Reviews 

2,507
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the legal staff is exceptionally helpful, deeply supportive, and genuinely dedicated throughout difficult property sales and purchases. People really appreciate the clear expert guidance, reassuring support, and prompt replies provided by the team during stressful moving moments. Some reviewers were not happy with the overall communication, noting that messages were sometimes ineffective and caused unnecessary delays. Consumers also experienced frustrating wait times, unreturned phone calls, and a notable lack of proactive updates during the most critical transaction stages. Clients often felt unsupported when trying to resolve these complications during critical periods.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the team as extremely friendly, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely friendly,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Many reviewers praised the... See more

Response time

Users describe ambiguous interactions with response_time, reflecting a high level of disagreement among... See more

Customer communications

Clients share negative opinions on contact, highlighting that communication is shockingly poor from start to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(2,507)

426 reviews in the last 12 months

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Rated 5 out of 5 stars

Lynda was very helpful and…

Lynda was very helpful and professional. She kept me well informed and reassured me throughout the process. It was also a lot quicker than I expected. Well done Lynda and thank you very much. Would definitely us you again.

30 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Extremely good service

Extremely good service - very quick and efficient . Thoroughly recommend

8 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 3 out of 5 stars

Won't be a returning customer

I’ve found my experience with this firm to be quite frustrating so far. Communication has been very ineffective and unclear at times, resulting in multiple emails back and forth, and I’ve often had to chase for updates. As the seller, I’ve also been receiving grieves and negative feedback consistently from others involved in the transactions about the conveyancer, which has been difficult to manage.

I appreciate conveyancing can be complex, but as the target completion date keeps getting amended and pushed back as a whole, a more proactive and timely effective communication would make a significant difference. I hope the process progresses more smoothly from here.

Update: I appreciate the improved experience and practice towards the end, probably due to complaints/concerns raised. Pleased to have completed now.

8 April 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you

23 March 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Quick and efficient.

25 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Professional experience

My experience was fantastic from start to finish and i would highly recommended their services. A very professional and courteous service especially from Lynda Harland who was very informative the whole way through the process.

5 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

Overall good experience

At the beginning I was assigned to a case handler that was quite slow but then Nafeesa stepped up and we moved quite quick to the completion period. Happy with the end results and support received.

20 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and will ensure this is taken into account.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

AVOID AVOID

AVOID AVOID
I was recommended to SAM CONVEYANCING and wish I had read the reviews beforehand. My experience buying a house with them has been nothing short of a nightmare. I’ve faced constant delays, poor communication, and have often been left completely in the dark at crucial stages. Meanwhile, I was under serious pressure with the seller close to pulling out, and instead of being proactive, they made everything feel last-minute and disorganised. Even getting clear instructions or timely updates was a struggle.

Huge thanks to Sue Parkin, who stepped in and completed nearly all the work for me in a day. I’ll forever be grateful for her help.

31 March 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

All good

All good - straight forward communications, instructions, and service. All completed in a timely fashion. Would use again.

18 March 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Deed of Assigment…

Ehren advised on Deed of Assigment which was a better solution for me for my matter. Work was carried out to my timelines and costs were reasonable.

23 February 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

AVOID at all costs

AVOID at all costs. If I could give zero stars I would.
Purchased my first house and used Chadwick Lawrence in particular Conveyancer Zoe H. Not the cheapest quote but went for them due to the so called awards for service. Now, after completion I’m receiving a fine from HMRC because they haven’t filled out the land transaction return (or even advised me what this is). I wasn’t going to leave a review because I was just glad I finally got my house but I’ve now had enough.

To summarise all issues with Zoe / Chadwick Lawrence
- poor / non existent communication
- rude and threatening emails
- charged more than quoted which in the end just paid because I was stressed enough.
- still not received money owed for cash back offer.

As previously said, save yourself time money and stress and go elsewhere!

30 March 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

It's an amazing company with fast and…

It's an amazing company with fast and clear service from the beginning to the end. The website is well constructed with many questions answered in details for me to learn about deeds and transfers. Discussion is very useful with Ehren over the phone and email to resolve any issue. Katie is outstanding in communication too. Highly recommended.

23 March 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

We just completed on our first home…

We just completed on our first home with the assistance of Chadwick Lawrence. The Solicitor assigned our file was pretty unresponsive to emails and never returned phone calls. Having said that, when she took vacation the Solicitors covering for her were excellent and responded quickly and efficiently. Because of that I am leaving 4 stars instead of the two I would have left.

27 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and will ensure this is taken into account.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Review for Chadwick Lawrence – Lynda

We cannot thank Lynda at Chadwick Lawrence enough for all the help and support she provided throughout the sale of our house. From start to finish, she was professional, approachable, and incredibly reassuring, even when we hit a few bumps along the way.
Lynda kept us well informed at every stage, explained everything clearly, and was always quick to respond to any questions or concerns. Her calm and proactive approach made a potentially stressful process far easier to manage, and it was clear she genuinely cared about achieving the best outcome for us.
We are extremely grateful for Lynda’s hard work, persistence, and dedication, and we would not hesitate to recommend her and the team at Chadwick Lawrence to anyone looking to sell their home.

27 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent support for first-time buyers

We’ve just completed today, and Chadwick Lawrence made the whole process as easy as possible. As first-time buyers, we weren’t entirely sure what to expect, and you often hear about negative experiences when buying or selling a home. However, this was not our experience at all.

Aside from a minor setback with the seller’s chain (which was not Chadwick Lawrence’s fault), we are really pleased with the service we received.

I would especially like to say thank you to Rhianne Harris, who has supported us throughout the entire process. She answered every question we had (no matter how small!) and was always quick to respond. We are very grateful for her help 😊

27 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Could not recommend highly enough

Could not recommend highly enough. The whole team, but especially Ben, went above and beyond to help with my case. They were fantastic

27 March 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Unprofessional and poor quality…

Unprofessional and poor quality service—by far the worst conveyancing experience I have ever had. I would strongly advise anyone to stay well away from Chadwick Lawrence.

The entire process caused an unreasonable and unnecessary amount of stress due to what I can only describe as a lack of competence from my assigned solicitor. Some of the issues I encountered include:

- My solicitor never answered the phone once. Despite numerous calls, I did not speak to her a single time throughout the entire transaction.
- Emails were repeatedly ignored. On the rare occasion I received a reply—often weeks later—many of my queries were either left unanswered or addressed incorrectly, suggesting my emails had not been properly read.
- I had to raise multiple formal complaints simply to get any form of response from my solicitor or her line manager. Even then, this was inconsistent. The complaints process itself was confusing, with three different “step 3” contact emails listed within a short period, none of which resulted in a response.
- A supervisor was assigned to my case as part of the complaints process, but they were also involved in my transaction, creating a clear conflict of interest. As a result, they did not respond to my emails, and no alternative supervisor was ever provided.
- Communication from my solicitor was often riddled with errors. Most concerning was a deed of covenant—an additional paid service—which contained multiple typos that I ultimately had to correct myself.
- From the outset, I made clear my preferred completion timeline. Despite this, the transaction took 12 weeks—double the expected timeframe of 4–6 weeks—without any proactive communication. I was left chasing for updates on a weekly basis.
- I also clearly explained the type of mortgage involved at the beginning. However, shortly before completion, I was presented with unexpected additional charges, resulting in me paying hundreds of pounds more for an extremely poor service.

Overall, the experience was frustrating, stressful, and entirely avoidable. I cannot recommend this firm under any circumstances.

10 March 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Pre-nuptial agreement

Joanne was fantastic in arranging a pre-nuptial agreement for my fiancé and me. She gave clear and pragmatic advice and dealt with matters promptly. I couldn’t have asked for anything more. Thank you!

18 March 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Great friendly and efficient service

I used Chadwick Lawrence for both the sale of my home and purchase of my new home.
Everyone in the team were very helpful, knowledgeable and prompt to reply to any queries that Ihad.
They made the whole process as smooth and stress free as possible.
I will recommend their services to my friends and family.
Particular thanks to Kiona, Liam, Kyra and Giovanna.

23 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and to hear you'd recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

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