Chadwick Lawrence Reviews 

2,506
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the legal staff is exceptionally helpful, deeply supportive, and genuinely dedicated throughout difficult property sales and purchases. People really appreciate the clear expert guidance, reassuring support, and prompt replies provided by the team during stressful moving moments. Some reviewers were not happy with the overall communication, noting that messages were sometimes ineffective and caused unnecessary delays. Consumers also experienced frustrating wait times, unreturned phone calls, and a notable lack of proactive updates during the most critical transaction stages. Clients often felt unsupported when trying to resolve these complications during critical periods.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the team as extremely friendly, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely friendly,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Many reviewers praised the... See more

Response time

Users describe ambiguous interactions with response_time, reflecting a high level of disagreement among... See more

Customer communications

Clients share negative opinions on contact, highlighting that communication is shockingly poor from start to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(2,506)

425 reviews in the last 12 months

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Rated 4 out of 5 stars

A complex transaction

We had a very complex transaction that required several stages, and Danielle was so efficient in making the transaction work within a very tight deadline. No question was too difficult for her to answer, and when she was not sure, she investigated before proceeding. I think she is an asset to your team.

Dealing with legal transactions can be a real challenge. However, we were very pleased with the level of dedication given to our case. Nothing was too much trouble, and we are using them again and would recommend ChadwickLawrence.

The only thing that may be improved is perhaps quickening response time for emails to at least 1-2 days as against 3 days or more. Thank you for serving us.

8 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and will ensure this is taken into account.
Kind regards
Neil Wilson, Managing Partner

Rated 3 out of 5 stars

Lauren was wonderful and patient during…

Lauren was wonderful and patient during what was a stressful process. She was responsive to any queries and answered the phone for a chat whenever needed.

20 April 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

All said and done, they did a good job

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed.

As a first time buyer, they were quite a scare. Every solicitor office has work and struggles but I think their only room for improvement is communication. They were fast and speedy with everything on their end, during the process it didn’t feel that way due to the masses of miss communication. Simple fixes to this problem is AI and Automation to do the following: An email a day drafted from work notes. status updates: waiting 3rd party; pending customer response. It’s easy stuff but will fix 99% of the problems it will fix all problems experienced!

27 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and will ensure this is taken into account.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

A very efficient and super smooth…

A very efficient and super smooth service from the people at Chadwick Lawrence. I was looked after by Lynda Harland,and all communications was quick, it was very clear what I had to provide and I found the whole process to be very stress free compared to previous buying/selling experiences in the past.

27 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Ellie Hirst - Huddersfield Office - Excellent service, sympathy and attention to detail.

John and I would both like to say how much of a pleasure it has been knowing Ellie Hirst and having her guidance, sympathy, patience and understanding throughout the whole process of managing my late father's house sale and estate - we have certainly been through some stressful times together ! We would both like to record our appreciation for all her hard work and unrelenting efforts on our behalf.

26 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service

Excellent service. Was kept informed at all times .very friendly and helpful. Since the beginning of my late mums house right to completion. The service out standing. Highly recommend this company.

24 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and it is great to hear you recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Highly recommend!

I had a great experience with Chadwick Lawrence. The whole process was quick and easy, and everything was explained in a very simple, straightforward way.

They kept me updated throughout and were always available to offer advice whenever I needed it, which made a big difference. I never felt unsure about what was happening, and everything moved along smoothly from start to finish.

A special thank you to Giovanna, Kyra, and Zahira for their support and professionalism throughout—it was truly appreciated.

I’d definitely recommend Chadwick Lawrence to anyone looking for a stress-free and efficient service.

23 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and it is great to hear you recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Helpful

Helpful, realistic and knowledgeable. Many thanks for your help.

15 April 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Inefficient, unprofessional and unfriendly

Our purchase, with no chain involved either side, took over 6 months to complete due to their lack of proactive chasing of the solicitors from the other side. This meant our original mortgage offer expired so they charged us £90 for having to process a new one, which was due to no fault of ours. Our fees also doubled throughout the process, making the costs much higher than the national average. We put in a formal complaint of how poorly our case was handled and received a very defensive and grammatical-error ridden response denying things that we had proof of in writing. Our case was also passed onto 3 different people, all of which were rarely contactable directly with information mostly passed on through their assistants who also failed to answer calls on many occasions. There was also plenty of mistakes in the final correspondence such as mixing mine and my partner's accounts up and incorrect spelling of the property address. If you want a fast, efficient and friendly service then go elsewhere. Chadwick Lawrence made this process extremely stressful which at times completely ruined the excitement of buying our first house.

1 April 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Just completed on a house purchase…

Just completed on a house purchase using Chadwick Lawrence and found them to be efficient and communicative. Sharon and Harveer were both very quick to respond to any queries I had and kept me informed throughout my purchase.

17 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

5 Star experience

Excellent service, informative and efficient.

17 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Effective

Managed the case professionally and inspired confidence.

8 April 2026
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Reply from Chadwick Lawrence

Great to read your comments, thank you for the five star review.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Just efficiency at it's finest

Just efficiency at it's finest

8 April 2026
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Reply from Chadwick Lawrence

Great to read your comments, thank you for the five star review.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Recently got a Deed of Assignment done…

Recently got a Deed of Assignment done and had a very good experience. Very quick turnaround and communication went smooth. Thank you.

1 April 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

economic and professional

Once they understood the sale was a little different in being so simple, everything worked very well.

Good professional service

20 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Settling Help to Buy loan

We used Chadwick Lawrence when settling our help to buy lone. Process was made a lot easier with the use of their online portal, communication was consistent. Ben was friendly, efficient and kept us updated throughout.

11 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Just 1st class

Just 1st class - end of. Megan C was friendly and efficient and did exactly what we wanted in a very good time frame. She was dealing with Help To Buy who are dire whose delays over 2 years cost us £30k but she got it sorted. Great!

10 April 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, your feedback is really appreciated.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Lynda was very helpful and…

Lynda was very helpful and professional. She kept me well informed and reassured me throughout the process. It was also a lot quicker than I expected. Well done Lynda and thank you very much. Would definitely us you again.

30 March 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

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