Cadbury Reviews 

1,854
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the chocolate has completely lost its iconic flavor, tasting more like cheap palm oil, wax, or chemicals than traditional confectionery. People also note that prices have risen significantly while package sizes have shrunk, leaving them feeling disappointed by price increases and recipe alterations. Many customers expressed deep frustration over diminished quality and poor textures, stating that the beloved brand has been severely ruined since the recent corporate buyout. Some reviewers were happy with specific items, noting that certain classic treats still tasted great and enjoyable on special occasions.

What people talk about most

Product

Reviewers highlight negative aspects of product, noting that the chocolate tastes disgusting, waxy, and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over recipe changes and the... See more

Price

Reviewers mention negative feedback about price, expressing widespread dissatisfaction with increasing costs... See more

Value for money

Customers had negative experiences with value for money, expressing deep disappointment over the rising costs... See more

Ethics

Clients share dissatisfaction regarding corporate ethics, citing a strong focus on profits over consumer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Cadbury's Dairy Milk???? That's a breach of the trade description act as it's nothing like Cadbury's chocolate. It's foul!!! I've thrown nearly 180g of this filth in the bin. Typical American bu... See more

Rated 1 out of 5 stars

I bought 3 bags of milk chocolate giant Cadbury buttons. I have emailed Cadbury numerous times with a complaint of contamination of this product, they completely ignore you. The taste of chemical... See more

Rated 1 out of 5 stars

It tastes bitter , absolutely disgusting, it even made me have a coughing fit , burns the back of one's throat . Costs too much and I'm wondering if it has a glass and a half of palm oil instea... See more

Rated 1 out of 5 stars

Disgusting , how Kraft/Mondo have ruined cadburys chocolate. Oily , waxy and sickly . The American company should have never been allowed to get their hands on this British manufacturer . Greedy... See more


Company details

  1. Candy Store
  2. Chocolate Artisan
  3. Chocolate Factory
  4. Chocolate Shop

Information provided by various external sources

Cadbury - More information on Cadbury chocolate, the history of Cadbury, how chocolate is made, the history of chocolate and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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1.1

All reviews

(1,854)

473 reviews in the last 12 months

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Rated 1 out of 5 stars

Not worthy of the Cadbury name.

Not worthy of the Cadbury name.
Cadbury dairy milk has become sickly,sweet and tasteless excuse for what was once a delicious treat.
I don’t know how any company could put this muck on sale and class it as chocolate. Yes I can live with smaller and more expensive bars but to change the taste and texture is just unacceptable.
Plenty of other manufacturers making great tasting Chocolate.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Scumbag company

Yet another scumbag company using palm oil. Sold their soul for profit and making people ill. You have blood on your hands, disgusting company. Steer well clear!

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Go back to the original recipe

Go back to the original recipe, get rid of the palm oil and you will get your profits back. Taste awful now. Milk tray used to have soft centers now all truffles absolute rubbish.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Cadbury's Shockolate

I literally just threw a Nestle Smarties Easter Egg on the fire. And it WOULDN'T BURN!!! This faux 'chocolate' is no SO bad it made me feel ill, gave me a headache and left a greasy film in my mouth. I will never buy this feculent rubbish again. The whole family are also boycotting Badbury's, completely, all their shock-o-lating garbage. First Quality Delete with a 'makeover' that made the sweets inedible, now Dairy Filth, a glass and a half of palm oil and shea. Nestle and Cadbury? Are you in league with US palm oil producers? Either way, you can keep it.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Just bought Dairy Milk Buttons

Just bought Dairy Milk Buttons for the first time in months as a treat, they have gone in the bin. I’m done. Cadburys have gone too far, altered the Dairy Milk recipe . They can use sweet American style chocolate on Crème Egg, fine i won’t buy them, but to actually alter the tase of Dairy Milk so that supermarket chocolate tastes better is disgusting. Chocolate lovers will pay for quality, so instead of reducing quality and packaging size to keep prices low. Just keep the quality. And we will pay for luxury, no problem. But I’m done. No more Cadbury’s until they reverse whatever they have done and pay for an ad campaign to let us know they Americans got it wrong.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

What on earth has happened here then

What on earth has happened here then? How can they make it so horrible in such a short period of time? It's disgusting now. Not worth putting the weight on for. Utter greed, seeing how far they can push the consumer. Who in their right mind would buy that junk twice? Surely a false economy trying to to sell that crap at never increasing price.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Over priced wax like chocolate

Absolutely disgusting chocolate, it’s like eating a wax melt. We won’t buy anything Cadbury now, it’s vile and the price is ridiculous. We now buy from ethical brands that taste like actual chocolate and don’t rip you off. Bring back the cadbury chocolate that I remember from my childhood!!

3 June 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn't feed this to pigs.....

Cadbury's Dairy Milk????
That's a breach of the trade description act as it's nothing like Cadbury's chocolate. It's foul!!!
I've thrown nearly 180g of this filth in the bin.
Typical American buyout: you've RUINED a decent product and killed off over 200 years of British confectionary excellence.
Bl**dy DISGRACEFUL 🤬🤬

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking, what Kraft have done to our beloved Cadbury! The size of the chocolate bars are a disgrace, as is the price increases. Very little flavour, nowhere near as nice as before!

30 May 2026
Unprompted review
Rated 1 out of 5 stars

No taste whatsoever

No taste whatsoever, the fruit and nut in the bar taste more natural then the chocolate. Im very dissapointed, what happened Cadbury.

31 May 2026
Unprompted review
Rated 1 out of 5 stars

Utter rubbish

Bought some Wispa's in a multipack. One bar was half the size of the others. Had to get my money back and compensation from Mondelez. This is one sick company. Sick as in vomit. Another lot of lies given to British politicians by a greedy American company. I'll NEVER buy Mondelez products, bye bye Cadbury.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

No to Palm oil

Cadbury’s has been tasting weird for a while so I researched now that Mondelez own it. Seems the recipe has palm oil and more sugar well that’s not what we Brits enjoy and it’s not the classic recipe so I’m off to Tony’s Chocolonely or Lindt or a reputable maker who knows the recipe!!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Only commenting because my partner just…

Only commenting because my partner just bought 2 x 95g bars from the shop. I said "they've got smaller", then googled it, and the previous size was 115g. Haha smaller and more in price. We all crave a bit of choc once month now instead of every week!

25 May 2026
Unprompted review

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