Cadbury Reviews 

1,854
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the chocolate has completely lost its iconic flavor, tasting more like cheap palm oil, wax, or chemicals than traditional confectionery. People also note that prices have risen significantly while package sizes have shrunk, leaving them feeling disappointed by price increases and recipe alterations. Many customers expressed deep frustration over diminished quality and poor textures, stating that the beloved brand has been severely ruined since the recent corporate buyout. Some reviewers were happy with specific items, noting that certain classic treats still tasted great and enjoyable on special occasions.

What people talk about most

Product

Reviewers highlight negative aspects of product, noting that the chocolate tastes disgusting, waxy, and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over recipe changes and the... See more

Price

Reviewers mention negative feedback about price, expressing widespread dissatisfaction with increasing costs... See more

Value for money

Customers had negative experiences with value for money, expressing deep disappointment over the rising costs... See more

Ethics

Clients share dissatisfaction regarding corporate ethics, citing a strong focus on profits over consumer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Cadbury's Dairy Milk???? That's a breach of the trade description act as it's nothing like Cadbury's chocolate. It's foul!!! I've thrown nearly 180g of this filth in the bin. Typical American bu... See more

Rated 1 out of 5 stars

I bought 3 bags of milk chocolate giant Cadbury buttons. I have emailed Cadbury numerous times with a complaint of contamination of this product, they completely ignore you. The taste of chemical... See more

Rated 1 out of 5 stars

It tastes bitter , absolutely disgusting, it even made me have a coughing fit , burns the back of one's throat . Costs too much and I'm wondering if it has a glass and a half of palm oil instea... See more

Rated 1 out of 5 stars

Disgusting , how Kraft/Mondo have ruined cadburys chocolate. Oily , waxy and sickly . The American company should have never been allowed to get their hands on this British manufacturer . Greedy... See more


Company details

  1. Candy Store
  2. Chocolate Artisan
  3. Chocolate Factory
  4. Chocolate Shop

Information provided by various external sources

Cadbury - More information on Cadbury chocolate, the history of Cadbury, how chocolate is made, the history of chocolate and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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1.1

All reviews

(1,854)

473 reviews in the last 12 months

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Rated 1 out of 5 stars

The Americans have completely ruined…

The Americans have completely ruined the Cadbury brand with cheap alternative ingredients and have the cheek to charge more for less. I have boycotted Cadbury and now buy brands that actually use actual cocoa in their ingredients not palm oil! Aldi do a lovely chocolate at a much sensible price with real ingredients.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting chocolate!

Jesus your chocolate has turned into pure sh*t! The whole dairy milk taste has gone it literally tastes like oil now! You've chosen to change the recipe for profit instead of customer satisfaction. Have you not seen the videos circulating online, the bars are like plastic! If I could give no stars I would. Whoever decided to change the recipe needs to change their job cos you messed up big time!

30 June 2026
Unprompted review
Rated 1 out of 5 stars

As bad as it could be

Oh, what have you done?!

This isn't chocolate. It's grim brown paste hiding behind a famous purple wrapper.

You're not selling great chocolate anymore. You're cashing in on memories of when you did. One day the memories will run out.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Wouldn’t eat it if it was the only food available!!

This used to be my favourite chocolate, but not any more. Since u’ve been mucking about with the recipe, the taste’s changed so much. Oh Mondelēz, did u think we hadn’t noticed all the small changes u’ve been implementing since u bought Cadbury’s out? Or that we wouldn’t notice that all of these small changes combined make up a brand new recipe? U thought u could get away with it by not announcing the new recipe, but u didn’t bank on the will of the British people. The last straw was u replacing 3/4 glasses of milk for palm oil. I’m amazed that Trading Standards haven’t got in touch as ur still advertising 1.5 glasses of milk on your packaging, but ur only using 3/4 glass of milk now. Cadbury’s chocolate is absolutely revolting now. I couldn’t break bits of my Easter egg, as the chocolate just bent instead! So all my Cadbury’s chocolate went in the bin. Haven’t bought any since & wont buy any in the future. Well done, u’ve completely destroyed a British institution we were once proud of. Did u get the message when the supermarkets couldn’t even sell your large £20 Easter eggs for 50p? U’ve changed the recipe in all of your products just to make a larger profit, but the British people are fed up with being taken advantage of. No more!

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Ruined

Changed shape. Changed ingredients. The owners seem bent on total destruction of a most loved chocolate company. Shipped out to Poland. Palm oils and vegetable oils. Less chocolate. Made by board members for, well, not sure really. Switched to Montezuma. Won’t touch anything by the Kraft company.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

From "🌸 Factory in a Garden" to 🧪"Lab in a Vat"

“I wanted delicious chocolate - not unknown gene tinkering and the loss of the global cocoa industry.”

When John Cadbury founded his chocolate company, he built a “factory in a garden” and a picturesque village for workers - a rustic vision rooted in care and community. I doubt he ever would have imagined his legacy being linked to gene-editing cocoa plants or lab-grown 'cocoa butter' in steel vats.

We’re told that climate change and disease are threatening cocoa supplies. Personally, I’m not convinced - it feels to me like there is plenty of cocoa, but companies may prefer not to pay farmers fairly. In my view, this excuse risks justifying a shift into lab production. The fear many of us share is that this could undermine traditional cocoa farming, leaving corporations with a monopoly on lab-grown chocolate, raising prices while potentially cutting farmers out of the picture entirely.

Once genetic edits spread through global cocoa populations, there’s no turning the clock back - and the knock-on effects on ecosystems, our diets, and our cells remain unknown. It’s hard to give one star to a product I’ve loved, but when the company behind it seems to risk enacting a global disservice, I feel compelled. John Cadbury would not just be turning in his grave - he’d be crying his eyes out.

I hope the leaders of this company wake up and take notice of the huge tide of public opinion rising against them. Chocolate should be a gift of joy, not a gamble with our planet’s future or a monopoly that destroys the livelihood of farmers and removes consumer choice.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Cadbury cookies chocolate centre

Very disappointed with these cookies they did not look anything like the image on the packet. There was very little chocolate filling and if the packet didn't say Cadbury I would never have guessed it was one of their products.

20 June 2026
Unprompted review
Rated 2 out of 5 stars

Cadbury + tropicana was my favourite…

Cadbury + tropicana was my favourite combination.
What happened to the old Cadbury taste? I just bought myself a treat from Asda and its completely different than what it used to.
Guys, is there a Cadbury model that has the old taste?

19 June 2026
Unprompted review
Rated 1 out of 5 stars

I remember Cadburys being a great…

I remember Cadburys being a great chocolate company and now their products are awful. It tastes horrible and leaves me feeling sick. I quit eating Cadbury’s products a long time ago and look out better alternatives. The use of palm oil and rape seed oil is ruining most products and it’s bad for your health. I prefer to avoid.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Pile of Crap

Brought a box of chocolates for my wife, as I have not purchased any for a long time, bitterly disappointed with the texture and fillings or should I say lack of them.😡
No fondant filled with a taste of orange or strawberry, just the same mix of mush with flavouring, if you can call it that and Wax flavoured chocolate and not even a strawberry anymore, I won't bother with this pile of crap anymore.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Giving it one star is really to good…

Giving it one star is really to good for this slop please be aware I wouldn’t feed this to a rat let alone a child the ingredients have changed. The care and trust is gone it’s basically on par with the tasteless mass produced crap from the US and in whole the brand is completely doomed Crafton can get screwed

15 June 2026
Unprompted review

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