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Rated 1 out of 5 stars

There was two main things I asked for when I phoned. 1 was 2 appointments for me and a friend at the same time, not back to back. 2nd was the $100 facial plus the led additional $60 for both of us add... See more

Rated 5 out of 5 stars

I visited Caci yesterday for my Level 1 Chemical Peel, and I’m really happy with the experience. After applying the peel gel, my therapist used a cooling sonophoresis device on my skin, which felt co... See more

Company replied

Rated 5 out of 5 stars

Firstly , Caci Merivale has a fabulous team ! Jen on reception is delightful and always ready with a lovely smile and ready to please the customer when you walk in that door , always try's to ac... See more

Company replied

Rated 1 out of 5 stars

They burned my skin, it's scarred, and I have to humiliate myself to get help. It's completely negligent and absurd. Even with my face scarred, they said I don't need treatment anymore. I've been a c... See more

Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Laser Hair Removal Service

Written by the company

Feel confident in your skin with Caci - voted NZ's Best Beauty Destination! Caci are your trusted skincare and appearance professionals. Caci has over 25 years for experience at the forefront of the New Zealand skincare industry and with over 80 locations throughout New Zealand, you're in caring hands.


Contact info

3.5

Average

TrustScore 3.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The experience was amazing a therapist…

The experience was amazing a therapist named Mia was taking extra care of my skin and keeping it hydrated and I felt my skin was taken care of every time I went in for my treatments.

28 June 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Francis!

Rated 5 out of 5 stars

I love my regular appointments at Caci

I love my regular appointments at Caci. It's become part of my wellbeing and mental health. The dim lights, soft music, calm and friendly staff, the aromas in the entire clinic. The treatments and massage are amazing. I always recommend to my friends that they should sign up for a membership. It's worth every dollar.

26 June 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Joanne!

Rated 5 out of 5 stars

Happy customer!

Always welcomed with a friendly face. The girls at Hastings Caci look after all my need with great expertise. They have the answers to all my questions and I walk out feeling great. It’s true I gain skin confidence when I leave Caci.

24 June 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Miriam!

Rated 5 out of 5 stars

Awesome vibes

Awesome vibes, Best facials 😍 leave feeling fabulously pampered everytime and all the girls at Sliverdale Caci are lovely!!

23 June 2023
Unprompted review
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Reply from Caci

Thank you for your wonderful 5-star review Kelli!

Rated 5 out of 5 stars

Caci St Lukes (I moved from another…

Caci St Lukes (I moved from another clinic in AKL city…) is always friendly, warm, great chat, best service & time efficient. E mihi ana!

24 June 2023
Unprompted review
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Reply from Caci

We're so happy to hear you had a 5-star experience with us Haylee!

Rated 5 out of 5 stars

The whole process

"The whole process. Georgia (my initial contact) was warm and professional. Jamie rocked from hello to my botox, fitting in my lips and staying til 8pm to do it. Just a wonderful experience all round. Added bonus was the pain was less than Kapiti and he music was on point. Finished look just top notch. Thank you!"!

20 June 2023
Unprompted review
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Reply from Caci

Thank you for your lovely 5-star review Max!

Rated 5 out of 5 stars

The staff are excellent

Everytime I go to Caci Orewa I have a great experience the products and treatments are top notch. However it is the staff that really make it special. The staff are friendly and informative they know what they are doing and make you feel instantly comfortable. The level of care and respect for their clients is apparent throughout every appointment. I would highly recommend Caci Orewa to anyone wanting quality self care.

15 June 2023
Unprompted review
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Reply from Caci

What a pleasure to read through your lovely 5-star review Kylee!

Rated 5 out of 5 stars

Wonderful staff!!

I found caci te rapa staff was the upmost professionals as being my first time experience every doing a treatment they were very friendly & helpful answering all my questions with the upmost repect!!!

14 June 2023
Unprompted review
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Reply from Caci

Thank you for your lovely 5-star review Paulette!

Rated 5 out of 5 stars

Full of information lady's all have a…

Full of information lady's all have a great vibe. Remember names. I know in a week's time my cramp down headaches will be less.

9 June 2023
Unprompted review
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Reply from Caci

Thank you for taking the time to leave your lovely 5-star review Leanne!

Rated 5 out of 5 stars

Always a pleasure seeing Jasmine

My therapist Jasmine is lovely. She is very professional, always happy to see you and have a chat while having your procedure.

9 June 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for your 5-star review Dale!

Rated 5 out of 5 stars

Caci best therapists in NZ

The skin therapists at Caci are honestly the best and most experienced I have ever come across, and I have been to many different providers. My skin has improved so much since I joined with Caci and would not go to anyone else now.

7 June 2023
Unprompted review
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Reply from Caci

We're so happy to hear you've had a 5-star experience here with us Naumai!

Rated 5 out of 5 stars

Outstanding Caci branch in AKL Newmarket

I’m a returning yearly membership client because the service you receive at the beautiful Auckland Newmarket branch is second to none. The facial I just had yesterday with a very knowledgeable new staff was amazing. Everyone is super friendly and warm. It’s just overall a great time I have every quarter I go there.

6 June 2023
Unprompted review
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Reply from Caci

Thank you for your lovely 5-star review Tamara!

Rated 5 out of 5 stars

Gorgeous Ladies at Caci Taupo♥️

Wow!! All the staff at Caci Taupo are simply amazing, from the moment you walk thro the door, during your treatment, and when you leave. Love all these ladies, make me feel at home🩷🩷"! Kylie x

2 June 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for your lovely 5-star review Kylie! We're so happy to hear how much you have enjoyed your time with Caci Taupo.

Rated 5 out of 5 stars

Laura is amazing

Laura is amazing. She always understands my needs and suggests what’s best for my skin.

1 June 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for your wonderful 5-star review!

Rated 5 out of 5 stars

Love Caci Takanini

I've been visiting Caci Takanini for two years now. The staff are always welcoming and address me by name. They care about the work they do and about the outcome of the treatment they provide. Would highly recommend!

1 June 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for your lovely 5-star review Chloé! We're so happy to hear how much you have enjoyed your time with Caci Takanini.

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