Very good experience both product wise and customer service. Love their loyalty programme too. Product wise, think all their lines including underwear, casual and sport are great . The quality is... See more
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See what reviewers are saying
This was my initial review. "Wrong size sent and wrong colours. Trying to sort it out required multiple photos of their postage packing which of course hadn't been kept. They took no responsibility.... See more
Company replied
Having been a long term Bjorn Borg customer I am disappointed by the trainers I have purchased. Having only worn them for a couple of months the trainer has come away from the sole. Given the price I... See more
Company replied
We always like to order direct from BjörnBorg.se We like that we get to see all the latest items as well as take advantage of great sales abd promotions. Payment is easy with Klarna and the order pr... See more
Company details
Information provided by various external sources
Björn Borg is an international sports fashion brand for people who want to feel active and attractive. We design products that combine unique expression, perfect fit, good functionality and long-lasting quality.
Contact info
Tulegatan 11, 11353, Stockholm, Sweden
- customerservice@bjornborg.com
- www.bjornborg.com
Replied to 95% of negative reviews
Typically replies within 24 hours
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I recently purchased a product and am…
I recently purchased a product and am having some issues with the return. I checked for help on their website but found no answer. I then proceeded to conttact them through the link om their website. I got no reply after a week. I then sent another mail, and it has now been three business days since my second attempt of contacting them without any reply. I have recieved 0 help and therefore am unable to complete the return.

Reply from Björn Borg
I buy nearly all my training clothes…
I buy nearly all my training clothes from Bjorn Borg. The quality is great, the clothes have all been long-lasting and the fit is as expected.
A great company and quality of products…
A great company and quality of products as well fast and welcoming customer service.
Best quality!!
No delivery, no response
Ordered a pair of shoes on 3rd Jan, still not received delivery. The contact form on their website is not working, so tried emailing but so far no response. Not terribly promising I have to say.

Reply from Björn Borg
Great products & excellent service
Lovely products with excellent quality, both the products and the customer service when needed. Highly recommend!
Bjorn Borg… hole in Cruch!
Not at all happy with Bjorn Borg underwear. They always seem to get holes in the cruch area on or around the seem. This has happened with all my Bjorn Bjorg underwear and reading the reviews already sent. This now seems to be the norm. Not good quality and expensive for what they are!

Reply from Björn Borg
Good Comeback
This was my initial review. "Wrong size sent and wrong colours. Trying to sort it out required multiple photos of their postage packing which of course hadn't been kept. They took no responsibility. No follow up. Too hard. Gave up. "
Second time around they sorted this out efficiently and politely so good come back and appreciated.

Reply from Björn Borg
Definitely recommend 👌
Thank you to Lina, she assisted me in the process. This is the best customer service I've had in a long time. Thank you I know I can shop with peace of mind with Björn Borg.
I would definitely recommend 👌 👍 ☺️.

Reply from Björn Borg
No transparency on customs clearance fee
Very disappointed regarding the lack of upfront transparency regarding shipping costs. My order total exceeded the free delivery price but as it was an international shipment their shipper charged over 15% of the total order value as a "customs clearance service fee". This is absolutely something that Bjorn Borg can assess and add to the international order process to allow me to assess the value for a purchase.

Reply from Björn Borg
Service.
It's always very good service. Always on time. Well recommended.
Poor quality swimming costume
I gave my boyfriend a black swimming costume from this brand a few months ago for his birthday. Worn it for the first time last week at a friends pool. The Borg logo on the side of the swimming costume has faded completely after just one use and the whole side of the swimming costume has been stained. I haven't seen anything of worse quality.

Reply from Björn Borg
Great
Great, no problems. Trainers are very stylish and comfortable. Definitely recommend.
Great quality and service :)
Björn Borg never disappoints! Their clothes are high-quality, stylish, and fit perfectly. Customer service is always helpful, and delivery is fast.
Very good experience both product wise…
Very good experience both product wise and customer service. Love their loyalty programme too.
Product wise, think all their lines including underwear, casual and sport are great . The quality is good and it looks fantastic ! It's one of those items where the same size you normally order fits which is great 👍 I wish you could include more two in one running shorts as currently seen only one option on the website.
Overall great experience
Great shipping options, the product arrived very quickly and in good condition.
the ordering process was very smooth and the article was as described with good fitting.
Excellent quality materials and fit well
I'm happy with my purchase. The underwears and long johns come exactly as advertised. Great shopping experience on the website and I'm satisfied with the textile quality. Will purchase again!
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