Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swift... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What an amazing and professional experience I have had with Edwin especially. He has gone above and beyond to make sure I found the right car that was suitable for me. Nothing was ever too much has... See more
Company replied
My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their wi... See more
Company replied
Great service with Billing finance. I took out a loan and the process was very quick with a variety of lends, repayment plans and options. Professional staff who were easy to talk to, no hi... See more
Company replied
Company details
Information provided by various external sources
Getting you where you need to be
Coronavirus Update
TALK TO US
We know many of you are worried about how your finances might be affected by coronavirus (COVID-19).
If you've been affected by coronavirus (due to illness or self-isolation) and are worried about what this might mean for you financially, there are things we can do to help. The sooner you are able to get in touch, the more we may be able to do.
If you would like to speak with us regarding your agreement, please call us on 01604 402 204 where an agent will be happy to assist you. Please be aware we are currently operating with a reduced number of staff. Due to this, you may experience longer wait times than usual when calling in to speak with us.
Contact info
Billing House, The Causeway, Great Billing, Northampton, NN3 9EX, Northampton, United Kingdom
- 01604402204
- info@billingfinance.co.uk
- www.billingfinance.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy Car Finance
Hassle free service assurance. I am pleased to deal with your company, and I will obviously recommend you to anyone looking for car finance. Well appreciated and thanks very much.
17 June 2025
Reply from Billing Finance
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
absolute rubbish company
absolute rubbish company they take so long to make a decision for no reason they approve you and ask you 101 things after they approve you they basically waste your time they also discriminate anyone and all those other comments that are praising them are fake.
That is all well and good but when you have the company that uses you already prewarning that this company takes super long to make a payout. Then approve a person to then decline them sounds very much like your trying to hit the approval targets. It’s not a problem cause got finance else where for more which I’m sure I’ll have a long great lasting experience as well as happy stress free journey with them. The mad thing is I don’t have bad credit it’s in the 800’s I have a high Amex limit all my bills are paid on time and I have enough money in my bank to get a car so you didn’t really have any reason to decline and you give to people with bad credit as you advertise but yet you declined a good credit person with no adverse credit or ccjs I really don’t need your response it’s called a review since I’ve written this a lot of people have come out the woodworks
And said they just can’t be bothered with you as they have moved on and gone else where I wrote a review due to your false advertising and your weird process
20 June 2025
Unprompted review
Reply from Billing Finance
Thank you for taking the time to give your feedback. We are sorry that your experience at Billing Finance didn’t quite match your expectations. Unfortunately sometimes new information comes to light and we take our responsibility for responsible lending very seriously. Thank you
Reply from Billing Finance
Howard, we're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
Reply from Billing Finance
Hi Kerri, thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Reply from Billing Finance
Putting customers at the heart of what we do and making them happy is something we continually strive for at Billing Finance. Thank you for your comments and enjoy your vehicle.
Great customer service
Great customer service, transparent all through process
no hidden clauses(that I could see).
professional service would recommend.
23 May 2025
Reply from Billing Finance
We are really pleased to hear of your positive experience with Billing Finance. As a company that puts people and customer service first, this is music to our ears! Enjoy your vehicle.
Reliable and good to work with them.
13 June 2025
Reply from Billing Finance
Hi Isaac, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Quick and easy process from start to…
Quick and easy process from start to finish, thank you very much for helping me out
5 June 2025
Reply from Billing Finance
Jordan, we're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
It was quick and easy within a few days…
It was quick and easy within a few days I got my car and sorted everything out that should of been sorted
10 June 2025
Reply from Billing Finance
Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.
Reply from Billing Finance
Hi Jeremy, thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Highly recommended!
10 June 2025
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Amazing service again
Amazing service again, was quick and simple and had new car within 2 days. This is my second agreement
6 June 2025
Reply from Billing Finance
Thank you so much for your feedback Paul. We are so happy to hear your kind words and we hope you enjoy your new vehicle!
Excellent service made my purchase so…
Excellent service made my purchase so easy highly recommended for buying your next car
5 June 2025
Reply from Billing Finance
Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.
Reply from Billing Finance
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Reply from Billing Finance
Hi Steve, thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Speedy customer service.
30 May 2025
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Unsafe car, no help, still paying
I bought the car three months ago through finance and reported faults within the first week. Instead of support, I was told to pay for a diagnostic before I could return it, even though the contract says I can return the car early without a reason.
An independent garage said it’s unsafe to drive due to a fuel tank issue. I’m still paying for a car I can’t use, and Billing Finance has done nothing to help. Very poor experience.
27 May 2025
Unprompted review
Reply from Billing Finance
Thank you for your feedback. We are sorry that your experience at Billing Finance didn’t quite match your expectations.
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Reply from Billing Finance
Scott, we're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
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