Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swift... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Getting you where you need to be
TALK TO US
Billing House, The Causeway, Great Billing, Northampton, NN3 9EX, Northampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would definitely rate this company as I had a vehicle that had problems, zuto wouldn’t answer the phone but Sadie that works at billing finance was absolutely amazing, she definitely pulled her finger out for me and resolved everything, she’s definitely an asset to the company

Reply from Billing Finance
I bought electric van and they paid for the van i haven't see it and second i pay all my payment and I finish the payment from first they told me if you pay early you goona pay less interest but they didn't do it i am so disappointed

Reply from Billing Finance

Reply from Billing Finance
Basically a month has passed yet there is nothing done about my reported issue. The reply to my previous rating saying that you put people at heart was and is still not true. I can't imagine that l am still paying for a car that has not been in use for 8 weeks because it was deemed a risk because of oil leaks. These oils leaks were not addressed or fixed when l bought the car,l was made to believe all issues are fine with the car. Now ,either billing finance or the dealer who dispatched the car can't locate what exactly was fixed to resolve the oil issues. Billing Finance wrote to say they are closing my case yet them ,even Zuto have not given evidence that the oil leaks were fixed. No garage has evidence that the issue was serviced.

Reply from Billing Finance
The way i got my car finance done was seamless. I do not have to leave the comfort of my home to get my car financed, documentation and signing were done online. Thank you.

Reply from Billing Finance
I called Billing Finance today for a settlement quote. The first person I spoke to sounded really fed up and like she didn’t want to be there. The settlement quote she gave me didn’t make sense and she wasn’t prepared to explain it. After I came off the phone, I ran the numbers every which way I could and every single time I get an answer which is about £500 less than the settlement answer. I called and spoke to a different advisor, who ran through the numbers with me over the phone and when I insisted the numbers still don’t calculate, she told me she doesn’t have a calculator to confirm?! And she would send me over the calculations they use to work it out. She then just sent me the Consumer Credit Act, which still does not explain why there’s £500 difference!!! So unhelpful!! I’m considering taking this to the ombudsman!!

Reply from Billing Finance

Reply from Billing Finance

Reply from Billing Finance

Reply from Billing Finance
My account Manager Pedro, bless him was of great help! He calmed me down when I was anxious, he took time to explain things to me so that I can fully understand. My journey with him was brilliant. Many thanks to him and the rest of the team!

Reply from Billing Finance
With Billing finance all problem solve
I would recommend them again and again

Reply from Billing Finance
I couldn’t be happier with my experience using Billing Finance. From start to finish, the process was smooth, transparent, and completely stress-free. As someone who has dealt with various finance companies in the past, I can honestly say that Billing Finance stands out for all the right reasons.
First, the application process was straightforward. Their team took the time to understand my needs and worked with me to find a finance plan that suited my budget. I appreciated how clear they were about the terms and conditions—no hidden fees, no confusing jargon, just honest and professional service.
What really sets Billing Finance apart is their customer support. Every time I had a question or concern, their team responded promptly and with genuine care. They made me feel valued, not just like another number. It’s rare to find a finance company that treats customers with this level of respect and kindness.
Thanks to Billing Finance, I now drive a reliable car with a finance plan that gives me peace of mind. I’d recommend them without hesitation to anyone looking for a trustworthy and supportive car finance provider.
They’ve earned every one of these five stars. If you’re considering car finance, don’t look anywhere else—Billing Finance is the way to go!

Reply from Billing Finance
I haven't had much to do with getting finance on a car or motorcycle to date but I do have to say this.
Billing finance are GREAT.
Helpful, understanding and polite:
I had problems with the car and they didn't hesitate to help me. 11 out of 10.

Reply from Billing Finance
Still waiting for proof that I now own the bike nearly two weeks later I had a buyer but not anymore totally useless all they have to do is press a button

Reply from Billing Finance

Reply from Billing Finance

Reply from Billing Finance
It's been soo good working with you. I went through everything successfully without any issues and I am now driving my car. Thank you once again

Reply from Billing Finance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.