Best Name Badges Reviews 

125
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I recently ordered customized name badges from this company. I am very pleased with the quality, length of time, and service. I received my badges within two weeks, as I did not order rush service.... See more

Rated 1 out of 5 stars

Unless you have plenty of time to wait don't go anywhere near this company. I will be looking for a different company moving forward. Once you receive the items they are fine but we have had to wait 6... See more

Rated 1 out of 5 stars

I ordered custom name badges and specifically asked on October 13, 2025 if the writing would be hard to read in person because the preview looked very faint. Jacob Goodman told me that it only app... See more

Rated 5 out of 5 stars

I was interested in magnetic name badges and came across your website while web surfing. I wasn't 100% sure of what I wanted so decided to go to chat room. Fortunately for me, a CSR named Tiffany came... See more

Company details

  1. Prints and Signs Store
  2. Business to Business Service

Information provided by various external sources

Best Name Badges has been in business for years bringing name badges to the U.S. and Canada. Our production facility can handle orders from 1 badge to 250,000 or more and our staff is eager to help with any size order. Best Name Badges does not discriminate on order sizes and we view every customer as unique and important.


Contact info

3.4

Average

TrustScore 3.5 out of 5

125 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(125)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I recently had to order a replacement name badge for one of our staff members. Serena Pope provide excellent service! I was surprised and pleased at how quickly she responded to my email, provided me with a proof and placed my order.

1 December 2015
Unprompted review
Rated 5 out of 5 stars

Great Service and Product

I was in a rush. We just joined a new firm. It was the day before Thanksgiving and I needed a name tag by Saturday.

Jon helped me out by making and shipping two badges that same day. I had them by Friday with a day to spare.

The product was beyond my expectations. It was exceptionally well done and the price was reasonable considering the time frame in which I needed it.

Well Done Jon and Best Name Badges. We will definitely come to you for all our needs and recommend you to others.

--Jim Reske
Parsley-Baldwin Realty
Boca Grande, FL

28 November 2015
Unprompted review
Rated 5 out of 5 stars

FAST Service !!

Our company decided last minute to get name badges for 170 people and Jon was able to work around our deadline and get me proofs immediately. I definitely recommend this company! Can't wait to see them !

26 November 2015
Unprompted review
Rated 5 out of 5 stars

Great Customer Service, Quick Shipping-Repeat Customer

My customer service rep (Kevin L.) was great. I had so many changes and wanted to try this and that. He never once got impatient, even after TWO WEEKS of me emailing him 80 million times. Great quality badges on the first round so I ordered a second set in a different size. Love the free shipping, and it was quick! Will definitely use them again.

24 November 2015
Unprompted review
Rated 5 out of 5 stars

The Best Service

I stumbled upon Best Name Badges online a few months back.. this company blows away all expectations I had. Kevin has been a huge asset and helped me with many, many projects! I will and have recommended this company to many others. Thanks again for all you guys do!

24 November 2015
Unprompted review
Rated 5 out of 5 stars

Great Work

Andrienne was a breeze to work with and helped us with our order in a timely and professional manner. Thank You!

24 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

Hi Amanda,

I'm happy to hear about your positive experience with Andrienne. She does such a great job! Have a wonderful holiday weekend.

-Ryan

Rated 5 out of 5 stars

Love, love, love Best Name Badges!

I get the best customer service from Riel when I need additional badges. Every. Single. Time. They make getting ready for our programs a breeze by offering such great service with such a quick turn around time!

24 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

Hi Sara,

We appreciate you trusting your time sensitive orders with us. Riel is a superstar and I'm so happy to hear she is knocking it out of the park on your orders. Have a wonderful holiday weekend.

-Ryan

Rated 5 out of 5 stars

A great helpful company

I have found Best Name Badges to be a great company,, that is a pleasure to work with, and supplies what I need with fast shipping. In particular I want to single out Andrienne for the excellent customer service that she provides. Thanks again

Thanks again

Scott Wilcox
Hutch's Bicycles

24 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

Hi Scott,

Thank you so much for the great review.

-Ryan

Rated 5 out of 5 stars

AMAZING Service! Amazing Products

I utilize Best Name Badges regularly. Everything is easy and seamless....from the order request to payment to quick turnaround. The associates are so helpful and considerate. It's truly a pleasure being a client of Best Name Badges!

24 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

Thank you for the wonderful words Christine. Have a great holiday weekend.

-Ryan

Rated 5 out of 5 stars

Name badge order

Quick and easy to deal with from start to finish. Thank you, Jon Abrigo!

23 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

Hi Melissa,

I'm glad you had a great experience with Jon and wanted to share it. He's awesome!

-Ryan

Rated 5 out of 5 stars

Excellent customer service!

Thank you Helwa Rosado for you excellent customer service, your promptness in responding to my inquiries and my order. My companies name badges are beautiful!

20 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

Hi Bugs,

Helwa is a rockstar! We are very happy to have her here. I appreciate your kinds words.

-Ryan

Rated 5 out of 5 stars

Awesome experience

I needed a set of badges on a pretty quick turn. Called up on a Friday and said I needed badges by monday. Spoke to Angela to get my order going. The process was pain free and quick. Within an hour my badges were paid for and being produced. First thing Monday morning my order arrived complete and correct. Couldn't be happier with the amazing product or service I received. I would certainly order again and recommend to them to anyone.

19 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

Hi Samuel,

Thank you for the great recommendation. We strive to provide excellent service and a fast delivery every time.

-Ryan

Rated 5 out of 5 stars

Customer Experience

Helwa Rosado was my customer service representative. She was very helpful throughout the order process. As a first time customer, she ensured that I had a positive experience. On behalf of my organization, I placed an order for over twenty name badges. We received them promptly in the mail error-free. All of the name badge recipients were very impressed with the quality, as well as the price! They turned out very nicely, and are very sleek and professional. We will definitely order from Best Name Badges in the future!

Thank you,
Ashley Eccles

19 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

Hi Ashley,

I'm glad you had such a great experience with Helwa. She is awesome! We take our quality very seriously and also make a point to be the lowest priced manufacturer, too. Have a great holiday weekend.

-Ryan

Rated 1 out of 5 stars

Sent wrong package/ terrible customer service

This company is irresponsible and their customer service employees are rude. I will no longer be ordering from them. I ordered name badges from Bestnamebadges.com on a Thursday that I needed the next Thursday and paid expedited shipping costs to get them on time. They sent us the wrong package. I called to inform them and request my package. They assured me that my package would still arrive on time and that a return label would be sent to me to ship back the other badges. My badges did not arrive until the following Monday which was after the event I needed them for. I called in to complain and ask for my money back (which shockingly, they gave) and then I was sent the return shipping label. When the FedEx driver wouldn't take the package that was wrongly shipped to me, I was told that I needed to drive the package to the nearest FedEx store myself, that was 45 minutes away. The manager also called and yelled at one of my employees who knew nothing about the situation. Then when I returned his call he accused me of stealing the other name badges and threatened to have me arrested. He was very rude and told me it was my fault that I received the wrong order. I emailed the owner of the company and requested that he call me to talk about the issues I was having. He agreed to call me but never did. Upon sending another email I have received no response. Very dissatisfied.

18 November 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

The customer is correct, our shipping person mixed up a label and shipped this customers order to a different customer, and vice versa. When we were made aware of the issue, we sent return labels to each customer. The person who had Megan's badges was understanding and dropped her badges in the mail right away, which is why Megan received her badges. It's not "shocking" that we refunded Megan's order, due to the mix up, she received her order late. She still has her badges and they were free. It's what we do.

Two weeks later, it turns out that Megan never bothered to send the other customers badges back. She said the FedEx driver wouldn't take the package? This makes no sense, why would a FedEx driver not take a FedEx package? Plus, there is a drop box a street over from her location. We scheduled another pickup and the driver took the package. We would never threaten a customer with arrest. Unfortunately, Megan did not show the same courtesy in returning the other customers order as the other customer did with hers. When asked, they simply didn't care.

I'm sorry Megan had a poor experience. It was an honest mistake in shipping. She still received her full order and was promptly provided a full refund regardless. We did the best we could to remedy the situation.

Rated 5 out of 5 stars

Riel is great

I needed just a single badge for a show and Riel treated me like I was ordering 1k. It's nice to work with a company that respects smalls customers just as much as the large businesses.

16 November 2015
Unprompted review
Rated 1 out of 5 stars

Service has went waaaay down hill.

I have been using this company for 4 years now and the service is getting worse and worse. Each order I send in is either really really late or they send me the wrong order. 4 years and about 8 orders from them and I have only received ONE order that was correct. The last order I received the representative couldn't understand what was wrong with my order even after I explained it 3 times in an email. I finally had to talk to his manager to get it corrected. All that was wrong was the name..... Somehow that takes 3 emails, 1 phone call and a manager to correct. I then asked for a cancellation on my order and a refund and they denied my request.

They have a great product but their customer service need much help.
I will no longer be ordering from them. There are better services out there.

6 November 2015
Unprompted review
Rated 1 out of 5 stars

DO NOT order from here.

I dont even feel like I can give 1 star, that is how horrible this place is. I understand there can be turnover in employees but I have gone through two sales people and my badges are still not here and I paid for them on September 12th. I have called AND emailed and requested to speak with management and no one has returned my calls.

Now it is just principle, I want my money back.

DO NOT order through this company. BIG MISTAKE.

23 October 2015
Unprompted review
Best Name Badges logo

Reply from Best Name Badges

We have very little turnover, but one of our previous customer service representatives went off to school. Shannen's new representative was prompt and attentive per the email string that I reviewed. The badge order was shipped nearly a month ago. The customer just notified us that she didn't receive it, and has resorted to posting negative reviews all over the internet. The order appears to have been lost in the mail by the post office or was not deliverable. We have an email from her 25 minutes prior to this review asking to speak with a manager. We would certainly be happy to ship out a replacement order at no charge, but were never given the chance.

The customer also did not pay for her order on the 12th as claimed, but a week later. Her order shipped out shortly after. We ship over 300 orders daily, and have 1 bad review here. I would urge potential customers to keep that in mind.

Cordially,
-Ryan
Best Name Badges

Rated 5 out of 5 stars

Very happy

Customer service representative was very friendly and helpful. My order shipped out the same day and showed up the next day per my request. The badges look great. No complaints at all.

8 September 2015
Unprompted review

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