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Auto Windscreens Reviews 

75,745
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 8,669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how quick and efficient the booking process is for arranging appointments smoothly. Consumers appreciate the friendly staff who communicate arrival times clearly and perform the repairs seamlessly. People consistently describe the overall service as exceptional, noting that technicians go above and beyond. However, some people mentioned issues with incorrect parts delivered or minor fitting errors during the job. A few other people also felt that scheduling difficulties or delayed follow-up communications caused frustration. Some reviewers were not happy with occasional technical oversights or damaged components left behind.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are friendly, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as polite, professional, and... See more

Booking process

People report positive experiences with the booking process, frequently highlighting how simple and efficient... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising promptness and excellent... See more

Product

Consumers find product quality and installation to be highly inconsistent, reflecting mixed experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Windowscreen repair: Easy to book and appointment within 2 days. Like that u can upload pictures of damage in advance. Waiting room clean, attended to as soon as I arrived. Clear explanation of work... See more

Rated 5 out of 5 stars

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exception... See more

Rated 5 out of 5 stars

Windscreen fitted quickly & the fitter was genuinely friendly. Only slight moan is the fact it's not a BMW screen so doesn't have the "Connected Drive" printed under the mirror. Thats probably down... See more

Rated 5 out of 5 stars

I arrived at the Milton Keynes premises where the technician was awaiting my arrival. The customer waiting room is large and airy with comfortable seating and a TV to help while away the time w... See more


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance
  3. Car Service

Written by the company

Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76K reviews

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No recent history of asking for reviews

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4.6

All reviews

(75,745)

8,572 reviews in the last 12 months

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Rated 4 out of 5 stars

A little stressful

On arrival told windscreen not arrived, then when car prepped told I had a port missing and to take my car to a garage .After another 20 mins mechanic returned to say he had found port in the engine and windscreen had arrived. So after another couple of hours all done ,but this was a little stressful for an 80 year old . But very happy with the replaced windscreen.

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Good work, bad booking experience

The fitter was great but the wait time for an appointment was outrageous. It took a month to have a windscreen fitted. When other insurers have used auto glass it takes a week at most. Driving round for a month with a 3 foot crack in the windscreen is not ideal especially with a family.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to contact and explain the…

Very easy to contact and explain the problem. Staff great, understanding, courteous and listened. Plan to repair was quickly made. The only hiccup was the length of time to get the mobile fitter to do the job, in my case a wait of 16 days. Otherwise highly recommended.

14 July 2026
Unprompted review
Rated 2 out of 5 stars

Never got contacted despite paying £75…

Never got contacted despite paying £75 excess. Had to follow up through insurance company after 7 days. Asked to be put through to a different depot. Attended an appointment to be told wrong windscreen ordered despite sending photos of van and windscreen. After a great service in Swansea the wiper blade came off on the first day of rain. Can’t determine wether user error putting bolts back or mechanical problem with the bolt. Still waiting for call to reappoint for wiperblade checkup

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant work

The appointment time was honoured, the time the repair took was as stated, the person who did the job was polite and helpful, and the result was brilliant, you needed to know where the repair was made to see it, if you didn't know you'd never spot it.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to make arrangements to…

It was easy to make arrangements to have the screen replaced. They fitted it at my home, so no driving to the garage. It was done in 45 minutes, and no mess left. He even removed my dash cam which I had forgotten about.

31 July 2026
Unprompted review

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