Automotive Touchup Reviews 

265
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently find the ordering website extremely easy to use and deeply appreciate the precise color matching provided for older vehicles. People often mention that the ordering process is very straightforward, shipments arrive nicely packaged, and the provided materials make independent repairs completely successful. Some reviewers were not happy with extended shipping delays, long wait times, and difficulties getting timely customer support responses when issues arose. Others additionally noted that certain custom mixed paint batches failed to match original factory colors properly, leaving buyers frustrated when refund requests were denied.

What people talk about most

Product

Clients share ambiguous opinions on product performance and quality. While many repeat customers highlight... See more

Quality

People report ambiguous experiences with quality, reflecting a high level of disagreement among reviewers.... See more

Order

Reviewers mention ambiguous feedback about order processes, reflecting a wide range of customer experiences.... See more

Delivery service

Users describe ambiguous interactions with delivery_service, expressing a wide range of differing... See more

Response time

Customers consistently note frustration with response times, highlighting long delays and unanswered emails... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Availability of matching paint makes it possible to keep vehicles longer. Impossible to do this locally.

Rated 4 out of 5 stars

Ordering process easy, shipping efficient, happy with the products. Color was a shade darker than car color.

Rated 5 out of 5 stars

First time I bought from Automotive was during covid, took some time, I get that, no issues. 2nd time just a month ago, ordered and 2days I got a shipping update, and it was a lot of paint. Got the pa... See more

Rated 5 out of 5 stars

I liked working with the Automotive Touchup Customer Service as they were friendly and helped me estimate how much spray can paint, I would need to touch up my Rav4: from the primer, base coat and cle... See more


Company details

  1. Paint Store

Written by the company

Automotivetouchup.com offers touch up paint for any car made per order. We offer touch up bottles, pens, and aerosol spray cans to make your ride look new again.


Contact info

3.5

Average

TrustScore 3.5 out of 5

265 reviews

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No recent history of asking for reviews

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3.5

All reviews

(265)

83 reviews in the last 12 months

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Rated 4 out of 5 stars

Excelente color

I give 4 stars for the time that the company take it to send the products. But the product it’s very well very nice everything was good and my car it’s in very better condition now.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Toyota mismatch

Went to local Toyota dealer and parts sold me a touch up paint that did not match and when I bought it back and insisted it was not the paint numbers matched the color was too light. Did nothing for me, your touch up matched to the existing paint thank you

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Slow as....

Slow as....

Website says it ships in 3-7 business days plus 4-5 days of UPS shipping.

In reality it too 21 calendar days for my order to ship. Add on 4 more for shipping and it's 25 days, nearly a month. Never again.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Customer service is apparently nonexistant

I ordered the color by code that was listed on my car. It was a bit too dark. I reached out to them numerous times asking what would be the best way to remove it without hurting the existing paint. Have never heard back. I never asked for refund or anything, just help. I also will say the clear coat pen just poured out and went everywhere. Was not impressed with that at all.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

I haven't painted a vehicle in many…

I haven't painted a vehicle in many years.., but Oxidation got to my pick-up truck pretty bad. After some body work, Automotive Touchup made it easy. Everything was explained very well how to mix etc ... and what had me worried was the color match, because I wasn't painting the entire truck. It came out perfect!!! Thank you so much.

1 September 2024
Unprompted review
Rated 2 out of 5 stars

2015 Subaru Crosstrek paint

I ordered paint for a 2015 Subaru Crosstrek. Desert Khaki. 2 ounce bottle with clearcoat. First, their website says they will ship in 3–6 days. I got a “Shipped” email about a week later, but then it took another week for it to actually ship/get in to the USPS system. In total, In total I waited about three weeks for my paint to arrive. And when I got it, it was not even close to the color of my car. The good news is they promptly refunded my money without question.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Perfect OEM matched paint

Paint was a great, sprayed great, and matched basically perfect. If I was a better painter it would’ve came out better but it’s a decent job for a $70 paint job. Thanks again!

18 September 2024
Unprompted review
Rated 5 out of 5 stars

I bought their 12 ounce Basecoat Color

I bought their 12 ounce Basecoat Color, Honda YR528M. I use a dremel to sand away little rust areas, apply some Rust-Oleum Rust Reformer with a little paint brush and use a blow dryer at a distance of 12 inches to dry it quicker, apply this Basecoat spray a few times using a blow dryer in-between coats, then apply 4 or more coats of Rust-Oleum Acrylic Lacquer using a blow-dryer between coats so I can spray all these coats quicker. The Basecoat Color [Shoreline Mist Metallic, YR528M] was a perfect match for my 2004 Honda Civic LX. I'm buying a second 12 ounce can today; The first can lasted me 5 years. Cars do last longer removing the rust as soon as you see it, priming, painting, and applying clear coats. I didn't do that to my 1983 Pontiac Firebird S/E and it rusted out quick.

13 September 2024
Unprompted review
Rated 1 out of 5 stars

Only guaranteed paint match if original paint

Bought a spray can of their code 26 GM Mulsanne Blue. Sprayed on the test paper as directed, didn’t match. Was too dark. After a few emails back to them, I was told they will not honor the “guaranteed paint match” because my car(71 Camaro) is not original paint.
Seriously, how many 50 year old cars are original paint??? And if they are I know the paint will be faded and it won’t match anyway. Mine has a high dollar paint job which I know is the right color because I also have the touch up bottle that is a real close match. What a complete waste of $30
Be warned of your car is not original, they won’t help you at all

28 August 2024
Unprompted review
Rated 4 out of 5 stars

Good color match

I was VERY pleasantly surprised by the excellent color match. I previously purchased touch up paint from the Mazda dealer, and the Automotive Touchup product was a much better color match.
The only reason for a 4 star rather than 5 star review is that I wish I could have used spray.

1 September 2024
Unprompted review
Rated 4 out of 5 stars

Great product

I loved the color match that is not available anywhere else that I have been able to find. The products are all easy to use. However, the nozzles are hard to press, and the fan spray tends to be heavy at the edges, which sometimes leads to sags or runs. All in all great products!

26 August 2024
Unprompted review
Rated 4 out of 5 stars

Timely delivery

Timely delivery. Match is usually spot on.
Only one time did I have a mismatch. That was a Mazda Miata, silver color, and the match was too dark. Never really resolved the issue. Had to source paint from another supplier.

26 August 2024
Unprompted review

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