Autoglass® Reviews 

The appointment I was given was met and I got what I paid for and I am happy with that.

Good services and on time

Was very pleased around

Turned up a bit earlier than scheduled appointment, got the job done very quickly seemed very friendly and professional excellent service very happy

Good job done after a conveniently arranged appointment

Everything was perfect from start to finish. Excellent service 👍

Efficient and friendly

Pleasant staff, good overall experience

Wonder service

easy to book, efficient helpful staff, Great service

The only problem was that the appointment was for the afternoon but for some system reason the technician arrived in the morning

Great technician. Friendly, professional, compassionate.

First booked in June 29th to have a repair conducted. Tech came out and stated that it would actually need to be a full replacement due to the placement of the crack and this needs to be done at a service centre. The closest one is 30 mins away. I book in July 10th 8am. I get there and I am told the replacement windshield is defective and needs to be replaced. I rebook for August 12th as I was going on holiday and the next appointment was the day before I travelled. I arrive for my appointment for a 3rd time only to be told that this time they've ordered the wrong glass.

I was told by the tech that the parts team will re-order and reach out to book in another appointment. It's been over a week now since then and I still haven't heard back from them.

No one really takes ownership and don't seem to care I've had to spend 2 hours travelling. No priority is given either to the repair even though it's their fault on all occasions. Staff are pleasant but too quick to pass the responsibility to someone else.

Really incompetent and if I didn't get a discount for using my insurance I'd have cancelled and gone elsewhere.

Submitted a complaint and again not heard back from that.

Likely going to initiate a charge back if this isn't resolved as I have also had to pay for this lovely service up front.

Really easy company to deal with from start to finish. The appointment was simple to arrange, and I was kept fully informed throughout the booking process and right up to the day of the appointment. The fitter was polite, friendly and very efficient. Would definitely recommend.

Very quick very professional very polite

We had complications as we were on holiday and we could not talk to anyone for assistance. When we eventually had our windscreen repaired the technician could not have been more professional. Shane we couldn’t talk to someone as it has ended up very costly with extra time taken off work.