As always, warmly welcomed. I was served by Stan, collected purchased which l am so pleased with. Stan also helped me sort out another issue l had with a product l purchased a few years ago, excellent... See more
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In my search for a new kettle I narrowed down my choices and then compared prices and delivery times before deciding. I chose Argos because they were offering the best price with next-day pick up at t... See more
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My charger was in stock and available for immediate collection. An efficient, hassle free experience. I use the Argos website for all “need now” purchases as Sainsbury’s is just a short walk away, and... See more
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From putting the order in online for a lawnmower it was all simply and straight forward to go to the store and pick up the item already waiting to be picked up. The staff were cheerful and efficient... See more
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Company details
About Argos
Written by the company
Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.
Argos App
You can download the Argos app for both Apple and Android devices. Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm. Store Locator
Find a store near you using the Store locator
You can download the Argos app for both Apple and Android devices. Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm. Store Locator
Find a store near you using the Store locator
Contact info
33 Charterhouse Street , EC1M 6HA, London, United Kingdom
- 020 7695 6000
- www.argos.co.uk
4.1
Great
276K reviews
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Poor quality
Poor quality, damaged and no numbering to aid assembly very very poor service to assemble
1 August 2026
Reply from Argos
Hello Elsie,
I sincerely apologize for the poor quality and damaged product you received. I also regret the difficulty you experienced with assembly due to the lack of numbering. I am addressing these concerns to improve our service.
Thanks,
Sanjukta.
Lovely smooth purchase
1 August 2026
Reply from Argos
Hi Sunil,
Thank you for your wonderful feedback! We're glad to hear you had a smooth purchasing experience.
Best wishes,
Sneha.
Argos failed to answer the question I…
Argos failed to answer the question I submitted, then removed the question before anyone else had posted an answer. All within a week.
1 August 2026
Reply from Argos
Hello Patricia,
I am sorry that your question was removed before it could be answered. I am looking into why this happened.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sanjukta.
A part was broken on arrival
A part was broken which was not noticed until we had spent 4hours assembling the item. The part is out of stock. However I agreed to keep the item as it was 3 quarters assembled and to avoid having to dismantle it to send it back. I was offered a £30 refund which I have now received in nectar points
1 August 2026
Reply from Argos
Hi there,
I sincerely regret the frustration caused by the broken part and the delay in receiving your refund. I am actively looking into this matter to ensure the promised refund is processed promptly.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sneha.
no problems ordered the item and it was…
no problems ordered the item and it was there for me the next day.
1 August 2026
Reply from Argos
Hi James,
We're so pleased to hear that you had no problems with your order and that it arrived the very next day. We truly appreciate your positive feedback!
Best wishes,
Sneha.
Broke first time using the handle when…
Broke first time using the handle when you press the trigger the pressure was pushing the pole that attaches to the section with the bottle was lifting the pole out as I squeezed and then no spray as it was pushing itself, taking it back today if its just faulty then il change my review after a replacement.
29 July 2026
Reply from Argos
Hi there,
I am truly sorry to hear about the issue you experienced with the sprayer on its first use. I understand how frustrating it must be when a product doesn't perform as expected. I appreciate you bringing this to our attention and hope a replacement resolves the problem for you.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sneha.
Shambolic customer service
Ordered a very expensive griddle / barbecue 'to be delivered within 5 days'.
Ordered was being filled by a partner.
Was an absolute shambles. Days went by and nothing. Starting contacting Argos customer service, became clear that when dealing with a partner the have no control over what was happening. Got told by multiple CS agents they would personally monitor my order and let me know when tracking information was available and when I could get my product.
Over a week in, I got given a consignment number from a haulier that doesn't exist, Argos website still says it's not been shipped.
Hopefully it will arrive one day, bit wish I had bought it elsewhere.
25 July 2026
Unprompted review
Reply from Argos
Hi Glen,
Thank you for sharing your experience. I am truly sorry to hear about the significant issues you've encountered with your griddle/barbecue order and the lack of clear communication regarding its delivery. I understand your frustration with the delays and the difficulty in getting accurate information when dealing with a partner delivery. I am reviewing our processes to ensure better oversight and communication for all orders.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sneha.
4pm collection!
4pm!
Ordered an item in-store, took the receipt to the desk and the member of staff said I could collect the item after 4pm!
1 simple question, WHY?🙄
Why do you make life more complicated than it has to be?
Perhaps stick to AMAZON!
1 August 2026
Unprompted review
Reply from Argos
Hi Nick,
I understand your frustration with the collection time. We are reviewing our in-store processes to prevent such inconveniences in the future. We appreciate your feedback.
Thanks,
Sneha.
Excellent and fast service from very…
Excellent and fast service from very helpful team
1 August 2026
Reply from Argos
Hi Marlene,
We're so pleased to hear that you received excellent and fast service from our helpful team. Thank you for your wonderful 5-star feedback!
Best wishes,
Sneha.
Reply from Argos
Hi Ellen,
We are so happy to hear you are pleased with your purchase, its price, and the quality! Thank you for your wonderful feedback.
Best wishes,
Sneha.
If you paid me to write this review I…
If you paid me to write this review I would be honest…....
1 August 2026
Reply from Argos
Hi there,
We appreciate your candid feedback. We are always looking for ways to improve our services.
Best wishes,
Sneha.
Hopeless logistics and comms
Bought Casio watch online to be picked up from Sainsburys in Helston. Paid for it. Money left account. Never heard another thing from them. Nice staff in shop try to help but held back by incompetent corporate logistics.
1 August 2026
Unprompted review
Reply from Argos
Hi Justin,
Thank you for your review.
I am truly sorry to hear about the issues you experienced with your online order and the lack of communication. I understand how frustrating this must have been, and I appreciate you bringing it to our attention.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sneha.
Easy scrolling to find what I wanted…
Easy scrolling to find what I wanted and good fast delivery
1 August 2026
Reply from Argos
Hi Susan,
We're so pleased you found it easy to navigate and that your delivery was quick. We appreciate your positive feedback!
Best wishes,
Sneha.
I walked in the Harlow store near…
I walked in the Harlow store near closing time ordered my item which was in stock the staff member went to get it waited 2 minutes max
The staff were very pleasant even though it was the end of the day
All in all a very good experience
1 August 2026
Reply from Argos
Hi there,
We're so pleased to hear you had a very good experience at our Harlow store, even near closing time! It's wonderful that your item was quickly retrieved and our staff were pleasant. Thank you for your positive feedback!
Best wishes,
Sneha.
As always at Argos Camborne
As always at Argos Camborne , staff were friendly and helpful. Never had a bad experience there and always recommend the place to friends and family.
1 August 2026
Reply from Argos
Hi Richard,
We're so pleased to hear that our staff were friendly and helpful during your visit. It's wonderful that you always recommend us to your friends and family! Thank you for your kind words.
Best wishes,
Sneha.
Excellent flask
Quick service, friendly, helpful staff, excellent product, really good price, 5stars
1 August 2026
Reply from Argos
Hi Michael,
We're so pleased to hear that you experienced quick service, found our staff friendly and helpful, and are happy with both the product and its price. Thank you for your wonderful 5-star review!
Best wishes,
Sneha.
Loved the bistro set
Loved the bistro set. Great colour and very easy to put the table together. Very good value for money
1 August 2026
Reply from Argos
Hi Patricia,
We're so pleased you're happy with the bistro set's colour and found the table easy to assemble! We appreciate your positive feedback on its great value.
Best wishes,
Sneha.
The chair is very comfortable and has a…
The chair is very comfortable and has a pocket for you glass.
1 August 2026
Reply from Argos
Hi Mandy,
We're so glad to hear you find the chair comfortable and appreciate the convenient pocket feature! Thank you for your wonderful feedback.
Best wishes,
Sneha.
Great customer service from store…
Great customer service from store college called Louise who was working .
She was extremely helpful and assisted me with all of my issues and more.
31 July 2026
Unprompted review
Reply from Argos
Hi Marius,
We're so pleased to hear about the excellent customer service you received. We appreciate your kind words about our team member's helpfulness!
Best wishes,
Sneha.
Unlike the old days
Unlike the old days, where you could leaf through the catalogue, find your purchase, simple bit of paper and pencil choose buy and take home, it’s now touch screen and wait for next day delivery, no progress…., regression
31 July 2026
Reply from Argos
Hi Billy,
I appreciate you sharing your perspective on our updated shopping experience. I understand that changes can be challenging, and we value your feedback regarding the shift from traditional catalogues to our current digital system and delivery model. We are always looking for ways to improve our services.
Thanks,
Sneha.
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