4in1 microwave Panasonic great product, should have got it sooner. All food gets ready all at the same time. Hassle free, Airfry total brilliant awesome great taste in the food. The delivery gr... See more
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Unlike the old days, where you could leaf through the catalogue, find your purchase, simple bit of paper and pencil choose buy and take home, it’s now touch screen and wait for next day delivery, no p... See more
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As always, warmly welcomed. I was served by Stan, collected purchased which l am so pleased with. Stan also helped me sort out another issue l had with a product l purchased a few years ago, excellent... See more
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My charger was in stock and available for immediate collection. An efficient, hassle free experience. I use the Argos website for all “need now” purchases as Sainsbury’s is just a short walk away, and... See more
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Company details
About Argos
Written by the company
Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.
Argos App
You can download the Argos app for both Apple and Android devices. Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm. Store Locator
Find a store near you using the Store locator
You can download the Argos app for both Apple and Android devices. Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm. Store Locator
Find a store near you using the Store locator
Contact info
33 Charterhouse Street , EC1M 6HA, London, United Kingdom
- 020 7695 6000
- www.argos.co.uk
4.1
Great
276K reviews
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Reply from Argos
Hello Pauline,
We're so pleased to hear that placing your order was easy and that you experienced friendly service during collection. We truly appreciate your positive feedback!
Best wishes,
-Rahul
i have purchased a phone and phone case…
i have purchased a phone and phone case from your branch in north Watford Sainsbury's, and tried to refund a phone case. the person refused to refund the case because it was open. bad customer service as the product was still in a resalable condition. i also rang customer service as was not helped. as well.
31 July 2026
Unprompted review
Reply from Argos
Hi Ketan,
I appreciate you sharing your experience regarding the phone case refund. We are sorry to hear of the difficulties you encountered and that you felt the customer service was unhelpful, especially since you believed the product was in resalable condition. We are reviewing your feedback internally.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Collecting same day
31 July 2026
Reply from Argos
Hello Ann,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Customer Service Appalling
Customer Service Appalling
Am trying to link my Nectar card to my account (which Argos are constantly encouraging you to do), but clicking to this page on the website seems to glitch and I am just taken back to the main account page. Tried calling Argos to resolve this but it was seemingly impossible to get through to an actual person and I was looped round many different automated sections, before they would eventually hang up the call. Went through this multiple times before giving up and will now be placing the order for what I need with a different retailer.
Edit after receiving a response to this review: Argos instructed that I message them on social media regarding the issue, and provided no other means of contact. I don't use Facebook or Twitter/X so am unable to contact them. You would expect such a large company to have better means of contacting customers other than their social media pages.
31 July 2026
Unprompted review
Reply from Argos
Hi Lydia,
I am truly sorry to hear about the difficulties you experienced trying to link your Nectar card and the frustrating customer service you encountered. We understand how disappointing it is when you can't reach a person for assistance. We are reviewing these issues to improve our online processes and phone support.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Brilliant Company
Thank you Argos for my Ottomans. Absolutely 💯 love them. Buy far too much from this company. But the service you get from them is Amazing. Prices are great as well. And the delivery is top notch, especially with Mr Angel, yep it is his name and he is. So are all the drivers. Thanks Guys and one Gal. Argos I Hope you don't change now Sainsburys are selling you. Xxx
26 June 2026
Unprompted review
Reply from Argos
Hello Suzi,
We are absolutely thrilled to hear how much you love your ottomans and appreciate our service! It's wonderful to know that you find our prices great and our delivery top-notch. We truly value your kind words about our delivery team.
Best wishes,
-Rahul
Reply from Argos
Hello Nathan,
Thank you for your Brilliant 5-star review. We're so pleased to hear that everything you wanted was received quickly. We truly appreciate your positive feedback!
Best wishes,
-Rahul
Good communication from ordering to…
Good communication from ordering to delivery. Delivery men/lady very pleasant. Good quality product.
23 July 2026
Reply from Argos
Hello there,
Thank you for you Fantastic 5-star review.
I am so pleased to hear about the good communication from ordering to delivery and that our delivery team was pleasant. It's wonderful that you're happy with the quality of our product!
Best wishes,
Sanjukta.
As always excellent service
As always, warmly welcomed. I was served by Stan, collected purchased which l am so pleased with. Stan also helped me sort out another issue l had with a product l purchased a few years ago, excellent service all round, thank you.
31 July 2026
Reply from Argos
Hello there,
We're so pleased to hear about your positive experience and that you were warmly welcomed. It's wonderful that our team member could assist you with your purchase and resolve an issue with an older product. Thank you for sharing your excellent feedback!
Best wishes,
-Rahul
Bought a shark steam mop it terrible it…
Bought a shark steam mop it terrible it wont push great at all so i really dont recommend it . If i was allowed to return it i would of bit i used it
4 July 2026
Unprompted review
Reply from Argos
Hello Lisa,
We appreciate you sharing your experience with the steam mop. We understand your frustration regarding its performance and the difficulty you encountered. Your feedback is valuable to us.
Best wishes,
-Rahul
Everytime I have ordered from Argos …
Everytime I have ordered from Argos there service & delivery has been excellent. They are also competitive on pricing.
31 July 2026
Unprompted review
Reply from Argos
Hello Heather,
We're so pleased to hear that you've consistently had excellent service and delivery when ordering from us. It's also great to know you find our pricing competitive. Thank you for your wonderful feedback!
Best wishes,
-Rahul
I ordered 6 items which were in a 2 for…
I ordered 6 items which were in a 2 for an amount only 5 items arrived and so the only option I had was to get a refund for the one item that didn't turn up which ment I ended up paying full price for one item. I was very disappointed
31 July 2026
Reply from Argos
Hi there,
I am very sorry to hear that one of your items was missing and that this affected the promotional offer. We understand how frustrating this experience must have been for you. We are reviewing our packing process to prevent this from happening again.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Good service
Although the packaging was damaged the staff member did what she could to repair it.
31 July 2026
Reply from Argos
Hello William,
We're glad to hear that our staff member was able to assist you with the packaging. We appreciate your understanding and kind words!
Best wishes,
-Rahul
Reply from Argos
Hello James,
Thank you for your fantastic 5-star review! I am so pleased to hear that you consistently receive great service from us. I truly appreciate your kind words.
Best wishes,
Sanjukta.
Reply from Argos
Hello there,
Thank you for you Fantastic 5-star review.
I am so happy to hear that you had a positive experience with our customer service and found it to be quick and efficient!
Best wishes,
Sanjukta.
Stroller is very flimsy
Stroller is very flimsy, difficult to open. I tried to return the day it arrived. ( note I'd ordered before and tried to have delivered but Evri failed and sent back) so second purchase was collection. Found quality not great and seat quite reclined, so tried to return. Store said fit for purpose and 'my opinion' ans and box damaged would not refund! It is impossible to get out of box and was a small tear where metal parts snagged box removing it. I'm stuck waiting on customer service calling as the attitude if store was horrendous and the call centre advised returing to a different store which is pointless if 1st store declined return!
30 July 2026
Reply from Argos
Hi Lisa,
I sincerely apologize for the extremely frustrating experience you've had with the stroller, from its quality to the difficulties with the return process. We are truly sorry for the unhelpful assistance you received in-store and the challenges with customer service. We are reviewing this situation to ensure our team provides better service and clearer guidance.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Very friendly and efficient staff
Very friendly and efficient staff. Very helpful people meant my items were quickly identified and located.
30 July 2026
Reply from Argos
Hello Mike,
We're so pleased to hear that our staff were friendly and efficient, and that they were able to quickly identify and locate your items. Thank you for your wonderful feedback!
Best wishes,
-Rahul
Didn't show up on pre-arranged…
Didn't show up on pre-arranged delivery. No apologies and no follow up customer service. When I finally found a number to call it was an offshore call centre with the usual difficulties that entails. I will never use Argos again.
Value your customers and treat them honestly and fairly or your going out of business, simple as that.
30 July 2026
Reply from Argos
Hi Russell,
Thank you for sharing your experience. I am truly sorry to hear about the missed delivery, the lack of communication, and the difficulties you faced when trying to reach our customer service team. We understand your frustration and disappointment.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
INSTALLATION NOT carried out!
I was told that delivery, installation and removal of old machine was included in the price. The delivery chaps were not able to install because they were unable to ‘park’ their dustbin lorry sized vehicle ‘safely’ in the residential area! It is ludicrous to expect to be able to ‘park’ such a huge vehicle. I was told that they could come at a future date in a smaller vehicle …But then told that this wasn’t possible as they had already loaded my old machine..
I was told that I would be reimbursed the installation cost…. BUT when I enquired, asking for the installation cost to be refunded I was told that there was ‘no charge ‘ for the installation and therefore I was not due any refund!! So I had to arrange installation myself!
Outrageous - a total CON!
30 July 2026
Reply from Argos
Hi Shuna,
I am truly sorry to hear about the extremely frustrating experience you had with your delivery, installation, and the subsequent issues regarding the refund for installation costs. We understand how disappointing it must have been to be promised these services and then encounter such significant problems, especially with the vehicle size and the conflicting information about charges. We regret the inconvenience and stress this has caused you.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
I ordered a product on line and it was…
I ordered a product on line and it was ready for collection on time
30 July 2026
Reply from Argos
Hello Sajjan,
We're so pleased to hear that your online order was ready for collection on time. We truly appreciate your positive feedback!
Best wishes,
-Rahul
I did buy on July 2023 an Hisense Tv…
I did buy on July 2023 an Hisense Tv from them and I was so far happy with Argos and I kept buying products.
Unfortunately on July of this year the tv broke down suddenly and by making research online it is indeed a manufacturing defect of Hisense.
As a customer we have some rights and the item must be working properly for at least 6 years. This was barely 3. Once I claimed this they say they will process a pro rata refund but only if I manage to get a report from an indipendent technician that says that is a manufacturing issue.
They were happy to cover the costs.
I called the technician, he wrote the reports, spent 68£ extra and Argos all of the sudden disappeared without any explanation, didn’t cover even any costs!
Waited a couple of weeks and rang them twice. So one was saying that report wasn’t enough and that I suppose to send it by post to them (in 2026 this burocracy?) and another one was saying to send another email again to them cause “we never received that report” so I sent it again and still didn’t respond to anything!
I thankfully payed with a credit card after digging with my expenses and I asked my bank to reverse the transaction!
If you don’t pay for any extra premium cover that they offer as “protection” or if it’s past 2 years they won’t honestly care! Even the technician when he came said to me “they tend to disappear”
I obviously wont buy anymore Hisense anymore, but also won’t be your customer anymore!
3 July 2026
Unprompted review
Reply from Argos
Hi Daniel,
I am truly sorry to hear about the frustrating experience you've had with your Hisense TV and our subsequent handling of your claim. We understand your disappointment with the product's early failure and the difficulties you faced in getting a resolution. We regret the communication issues and the inconvenience caused by the back-and-forth regarding the technician's report and the lack of follow-up. Your feedback highlights areas where we clearly need to improve, and we appreciate you bringing this to our attention.
Thanks,
Souvik
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