As always, warmly welcomed. I was served by Stan, collected purchased which l am so pleased with. Stan also helped me sort out another issue l had with a product l purchased a few years ago, excellent... See more
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Review summary
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In my search for a new kettle I narrowed down my choices and then compared prices and delivery times before deciding. I chose Argos because they were offering the best price with next-day pick up at t... See more
Company replied
My charger was in stock and available for immediate collection. An efficient, hassle free experience. I use the Argos website for all “need now” purchases as Sainsbury’s is just a short walk away, and... See more
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From putting the order in online for a lawnmower it was all simply and straight forward to go to the store and pick up the item already waiting to be picked up. The staff were cheerful and efficient... See more
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Company details
About Argos
Written by the company
Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.
Argos App
You can download the Argos app for both Apple and Android devices. Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm. Store Locator
Find a store near you using the Store locator
You can download the Argos app for both Apple and Android devices. Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm. Store Locator
Find a store near you using the Store locator
Contact info
33 Charterhouse Street , EC1M 6HA, London, United Kingdom
- 020 7695 6000
- www.argos.co.uk
4.1
Great
276K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Yes it was good and like the knife
2 August 2026
Reply from Argos
Hello Cheryl,
I am glad to hear you found our product to be good and that you like the knife!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
I bought a bike for my Son which was…
I bought a bike for my Son which was manufacture faulty and Manager in the Town Steve went above and beyond and offered to fetch the bike from next to where he lives if there was one there, I seen the bike elsewhere in Argos and Steve went on his day off and actually picked the bike up for my Son the other Manager there Dave also was very helpful. He offered to fix the bike there and then because of the delay and also Steve gave a voucher for 10% off next purchase as a goodwill gesture when he couldn’t see any other alternative. Tbh the service at the town Argos wasn’t good but now 100% satisfaction all thanks to Steve and Dave. Thank u 😊
20 July 2026
Unprompted review
Reply from Argos
Hello there,
I am pleased to hear about the exceptional service you received, turning your initial experience into one of complete satisfaction. It is wonderful to know that our team went above and beyond to resolve the issue with your son's bike, ensuring he received a working product. I truly appreciate you sharing your positive feedback and highlighting the dedication of our colleagues. We are committed to providing excellent service and are glad this was ultimately your experience.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
A very difficult company to deal with
A very difficult company to deal with. Customer service is non existent. They seem to rely on you just giving up .
2 August 2026
Unprompted review
Reply from Argos
Hi Andy,
I'm truly sorry to hear about your frustrating experience and that you found our customer service to be unhelpful. We sincerely apologize if our service made you feel that way. We are committed to improving and appreciate you bringing this to our attention.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
The website is useless
The website is useless, looking for a specific item and 200 unrelated items appear. Even when you add a more specific description, still a massage of unrelated products appear on the search. Very frustrating. Don't have this issue with Amazon
2 August 2026
Reply from Argos
Hi Pavinder,
I am truly sorry to hear about the frustrating experience you've had with our website's search functionality. We understand how annoying it can be when irrelevant items appear, and we appreciate you bringing this to our attention. Your feedback is important as we continually work to improve our search results.
Thanks,
Souvik
Reply from Argos
Hi Paul,
Thank you very much for your kind words! I am pleased to know you find our service reliable that is exactly what we strive for. Thank you for your feedback.
Thanks,
Souvik
great please with delivery item i order
great please with delivery item i order
thank you
2 August 2026
Reply from Argos
Hello there,
I am pleased to hear that you had a great experience with your delivery and the item you ordered.
Thank you for your wonderful 5-star review!
Best wishes,
Sumana.
Excellent service provided
Excellent service provided
Member of staff was very helpful to assist me to manage my purchase to my shopping trolley
2 August 2026
Reply from Argos
Hello Sandra,
I am pleased to hear you received excellent service and that a member of our staff was very helpful in assisting you with your purchase.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Order online, trouble free collection.
Order online, trouble free collect in store, staff always helpful, what's not to like.
2 August 2026
Reply from Argos
Hello Carl,
I am pleased to hear that ordering online was trouble-free and that collecting your order in-store was easy. It's wonderful that our staff were helpful!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Reply from Argos
Hi Will,
Thank you for your Brilliant 5-star review.
Best wishes,
Sneha.
Reply from Argos
Hello Ian,
I am glad to hear that you found our service to be quick and efficient. Thank you for your positive feedback!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Reply from Argos
Hello there,
I am pleased you experienced prompt service and found our team member to be friendly.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Always easy to get in and out
Always easy to get in and out. The big touch screen are good
2 August 2026
Reply from Argos
Hello Gareth,
I am pleased to hear that you found it easy to access our store and that our large touch screens were helpful.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Easy ordering process and rapid delivery
2 August 2026
Reply from Argos
Hello John,
I am pleased to hear that you found the ordering process straightforward and that your delivery arrived quickly. We truly appreciate your positive feedback!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Great phone. Quick delivery to store. Great job. 👍
Phone and colour just what I was looking for. Great job. 👍
26 July 2026
Reply from Argos
Hello there,
I am happy to hear that you found exactly what you were looking for with your new phone and its colour!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Reply from Argos
Hi Agnetha,
I sincerely apologize for the long queues, slow service, and the appearance of our shop. We are actively working to improve these areas for a better customer experience.
Thanks,
Souvik
Quick and efficient service
27 July 2026
Reply from Argos
Hello Tim,
I am glad to hear that you found our service to be quick and efficient.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Was supposed to get a washine machine…disgusting poor service very bad
Was supposed to get a washine machine delivered saturday they never delivered it and nobody informed me was fuming then got told they would have to refund me and id get it in 5 to 10 days disgusing service
2 August 2026
Reply from Argos
Hi there,
I am truly sorry to hear about the significant issues with your washing machine delivery and the subsequent refund process. We understand how incredibly frustrating and disappointing this experience must have been. We are reviewing our procedures to prevent such occurrences in the future.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Easy to find and order
Easy to find and order. Only reason this is not 5 stars is because I had to wait 24 hours to get it. No hardship and it was available in 24 hours as they promised.
2 August 2026
Reply from Argos
Hello Jill,
I am glad to hear that you found the ordering process easy. I understand that waiting can be inconvenient, and I appreciate your understanding regarding the 24-hour availability. Thank you for your feedback!
Best wishes,
Sumana.
Reply from Argos
Hello Susan,
I am pleased to hear that your ordering and collection experience was easy and convenient.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
The process of searching
The process of searching, comparing and finally purchasing the item that I was looking for online was easy and user friendly.
2 August 2026
Reply from Argos
Hello Aliya,
We're so pleased to hear that the process of searching, comparing, and purchasing your item online was easy and user-friendly. Thank you for your positive feedback!
Best wishes,
-Rahul
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