Argos Reviews 

275,613
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

4in1 microwave Panasonic great product, should have got it sooner. All food gets ready all at the same time. Hassle free, Airfry total brilliant awesome great taste in the food. The delivery gr... See more

Company replied

Rated 3 out of 5 stars

Unlike the old days, where you could leaf through the catalogue, find your purchase, simple bit of paper and pencil choose buy and take home, it’s now touch screen and wait for next day delivery, no p... See more

Company replied

Rated 5 out of 5 stars

As always, warmly welcomed. I was served by Stan, collected purchased which l am so pleased with. Stan also helped me sort out another issue l had with a product l purchased a few years ago, excellent... See more

Company replied

Rated 5 out of 5 stars

My charger was in stock and available for immediate collection. An efficient, hassle free experience. I use the Argos website for all “need now” purchases as Sainsbury’s is just a short walk away, and... See more

Company replied

Company details

  1. Electronics & Technology

About Argos

Written by the company

Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.

Argos App
You can download the Argos app for both Apple and Android devices.

Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm.

Store Locator
Find a store near you using the Store locator


Contact info

4.1

Great

TrustScore 4 out of 5

276K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(275,613)

28,357 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was quick.

31 July 2026
Argos logo

Reply from Argos

Hi Desmond,

Thank you! We’re glad you found it quick and efficient.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

This is very good item which I bought

This is very good item which I bought

31 July 2026
Argos logo

Reply from Argos

Hi there,

I am so pleased to hear you're happy with your purchase! Thank you for taking the time to share your positive feedback.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Easy to use

Easy to use, easy to clean.
Very convenient. A must in a kitchen.

31 July 2026
Argos logo

Reply from Argos

Hi Joy,

I am so happy to hear that you find our product easy to use and clean, and that it's convenient for your kitchen. Thank you for your wonderful feedback!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 1 out of 5 stars

Choose Argos - if you want to get nothing on time and ready

If there was the chance to add 0 star I will. Terrible company, lazy and unprofessional customer service. I have ordered a dishwasher it has been more than a month that I am waiting for it. The Argos custumer service is a joke, they blame the the expertise logistic which they also blame Argos. Horrible experience

31 July 2026
Unprompted review
Argos logo

Reply from Argos

Hi there,

I am truly sorry to hear about your frustrating experience with the delayed delivery of your dishwasher and the issues you've encountered with our customer service. I understand your disappointment and are reviewing our processes to prevent similar situations.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:

order number
full name
email address
contact number
full billing address, including post code.

Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Sneha.

Rated 5 out of 5 stars

Great experience

Great experience

31 July 2026
Argos logo

Reply from Argos

Hi there,

Thank you! We're thrilled to hear you had a great experience.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 1 out of 5 stars

Poor service

No corresponded from the delivery company. One man delivered it. The item was delivered damaged. When I contacted to ask for a replacement they couldn’t tell me when this would happen and said 48hours. Still nothing. I asked for refund told no as I had asked for a replacement. Said I am expected to wait indefinitely for an item I have paid for that is damaged and now you are refusing me a refund. They organised a collection for refund. Again 48 hour wait to find out when it would be collected. Different experience with the delivery company, they contacted, they kept me updated and 2 people collected. Funny once you got involved. Now I am still waiting for my refund!!!! I will never use Argos again.

31 July 2026
Argos logo

Reply from Argos

Hi Melissa,

I am truly sorry to hear about the incredibly frustrating experience you've had with your recent order, from the damaged delivery to the difficulties with obtaining a replacement and then a refund. I understand your disappointment and the inconvenience caused by the delays and conflicting information. Your feedback highlights significant areas for improvement in our delivery and customer service processes, and I am actively reviewing this to prevent similar situations for other customers.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:

order number
full name
email address
contact number
full billing address, including post code.

Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Sneha.

Rated 5 out of 5 stars

Love it

Love it. Both option, cableless and cabled. Great idea.

31 July 2026
Argos logo

Reply from Argos

Hi Lydia,

I am so glad you appreciate the versatility of both the cableless and cabled options! Thank you for your wonderful feedback.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Argos had the product I wanted

Argos had the product I wanted. I bought it using click & collect. This is a great way to buy the products.
I can always rely on Argos to have good choices at a good prices.

31 July 2026
Argos logo

Reply from Argos

Hi Eileen,

I am so pleased to hear you found the product you wanted and that our click & collect service was a great way to buy it. It's wonderful that you can always rely on us for good choices and prices. Thank you for your positive feedback!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 1 out of 5 stars

I use it for one week and it broken…

I use it for one week and it broken down am so disappointed 😞

31 July 2026
Argos logo

Reply from Argos

Hi there,

I am very sorry to hear about the issue you experienced with your product breaking down so quickly. I understand your disappointment and I am looking into this matter to prevent similar occurrences.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:

order number
full name
email address
contact number
full billing address, including post code.

Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Sneha.

Rated 5 out of 5 stars

Very frienjoedly staff plus very fast…

Very friendly staff plus very fast sierves thumps up

31 July 2026
Argos logo

Reply from Argos

Hi Joe,

I am delighted to hear that our staff were friendly and that you experienced very fast service. Thank you for your positive feedback!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Excellent service look forward to…

Excellent service look forward to meeting next purchase 😊

31 July 2026
Argos logo

Reply from Argos

Hi Catherine,

Thank you for your fantastic 5-star review! We're so pleased to hear you received excellent service and we look forward to assisting you with your next purchase.

Thanks,
Souvik

Rated 5 out of 5 stars

Great product and exactly as described

Great product and exactly as described. Everything went smoothly from ordering to delivery, and I’m very happy with my purchase. I would definitely recommend it to anyone looking for a quality product.

31 July 2026
Argos logo

Reply from Argos

Hi Isaac,

I am so pleased to hear you found the product exactly as described and that everything went smoothly from ordering to delivery. It's wonderful that you're very happy with your purchase!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

We were very well informed about when…

We were very well informed about when they were delivering it. Can’t fault them.

31 July 2026
Argos logo

Reply from Argos

Hi Dianne,

I am so pleased to hear you were well-informed about your delivery and that you can't fault our service. We appreciate your positive feedback!

Thank you for your Brilliant 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Efficient and friendly service

Product was ready to pick up on time. At the store the staff were immediately available, very pleasant and very efficient

31 July 2026
Argos logo

Reply from Argos

Hi Martin,

I am so pleased to hear your product was ready on time and that our staff were immediately available, pleasant, and efficient. Thank you for your positive feedback!

Thank you for your Brilliant 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Easy and efficient service

Easy and efficient service

31 July 2026
Argos logo

Reply from Argos

Hi Pauline,

Thank you for your fantastic 5-star review! I am so happy to hear that you found our service easy and efficient. We really appreciate your feedback.

Thanks,
Souvik

Rated 5 out of 5 stars

New pad

Well I Oder what I wanted and got a text and a email when it was ready to pick up so all went well and was what I wanted

31 July 2026
Argos logo

Reply from Argos

Hello Tina,

Thank you for you Fantastic 5-star review.

I am so glad to hear that your order was exactly what you wanted and that the collection process was smooth and convenient with our text and email notifications! Thank you for your positive feedback.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

It was easy and quick

There was no hold ups it was there ready for me

31 July 2026
Argos logo

Reply from Argos

Hello John,

Thank you for you Fantastic 5-star review.

I am so glad to hear that everything was ready for you without any delays. Thank you for sharing your positive experience with us!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Wendy Rodgers Everything went smoothly…

Wendy Rodgers Everything went smoothly from ordering to the collection no messing around picked up my order and was pleased with my item well done with friendly staff and very polite service

31 July 2026
Argos logo

Reply from Argos

Hello Wendy,

Thank you for you Fantastic 5-star review.

I am so happy to hear that everything went smoothly from ordering to collection! It's wonderful that you were pleased with your item and received friendly, polite service.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Very short waiting time at checkout on…

Very short waiting time at checkout on pre-ordered items.

31 July 2026
Argos logo

Reply from Argos

Hello John,

Thank you for you Fantastic 5-star review.

I am so pleased to hear that your checkout experience for pre-ordered items was quick and efficient. Thank you for sharing your positive feedback!

Best wishes,
Sanjukta.

Rated 1 out of 5 stars

Can't speak to anyone without ordering!

What a joke! Online chat - Just AI, can't answer any questions. Call customer support, if you don't have an order number just hangs up on you. Can't even make an enquiry. No wonder people use other online stores now.

31 July 2026
Unprompted review
Argos logo

Reply from Argos

Hello James,

I am truly sorry to hear about your frustrating experience with our online chat and customer support. It's completely understandable how difficult it is when you can't get the assistance you need, especially when trying to make an enquiry. I am actively working to improve our customer service channels to ensure a smoother experience for everyone.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Sanjukta

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look