Apollo Motorhome Holidays Reviews 

Efficient pick up and drop off experience. The staff is very knowledgeable and showed us everything that we needed to know about the Camper van. Will definitely hire again.

All well organised and great to deal with

staff are very helpful, the process of picking up and returning the car is also very simple and convenient.

A very warm welcome on check in, great staff.

My friend and I hired a campervan from Apollo for a 14-day trip along the Western Australian coast in May 2026. The van was booked well in advance. On Apollo's website it was advertised a newer fleet of vans were becoming available from May.

Unfortunately, the vehicle we received in Perth was significantly older and more worn than expected. There were several issues from the start, including non-functioning 12V charging outlets, the entertainment/nav system worked intermittently, the TV didn't work, the wiper was so bent that it was not making contact with the windscreen, and the sliding door would occasionally open while driving.

The major issue occurred halfway through our trip when the check engine light came on. We immediately contacted Apollo and, to their credit, they arranged for a local mechanic to attend promptly.

After inspecting the vehicle, the mechanic advised that the van was experiencing a turbo-related fault and entering "limp mode." He explicitly told us that he would not recommend driving the vehicle any further or taking it far from town. We were instructed to contact Apollo for further instructions.

Initially, Apollo advised that they would arrange a replacement vehicle and tow the existing van. We were flexible and even offered to accept a lower-spec van to help resolve the situation.

However, after multiple calls, Apollo informed us that they would not be replacing the vehicle. We were told this was because it would cost approximately $7,500 to transport a replacement van to our location and recover the faulty vehicle.

Apollo then argued that because the van had occasionally felt underpowered earlier in the trip, we should have reported it sooner. The problem with this explanation is that there were no warning lights, alarms, unusual noises, or any indication that a serious fault existed. The van was as slow and unresponsive in 'limp mode' as it was driving 'normal.

We contacted Apollo immediately once the check engine light appeared and the fault became apparent.

Most concerning was Apollo's proposed solution: continue driving the vehicle despite their mechanic's recommendation not to do so, and call them again if it broke down completely. I told Apollo that there is limited reception between towns and their response was to walk until we found an emergency phone along the highway!

The alternative offer by Apollo was for us to make our own travel arrangements at our own expense, but only after we drove the van 800km to town.

We had purchased Apollo's premium insurance and additional cover specifically because we were travelling long distances in remote areas. When we needed support, we felt abandoned.

Based on our experience, Apollo was unwilling to provide the support we reasonably expected after a serious mechanical issue arose during our trip.

Very disappointing experience, and I would not book with Apollo again.

First vehicle offered at Perth depot completely unacceptable, second vehicle offered passable. Service at depot lengthy and disjointed. Too few experienced staff on duty.
Fridge didn't work for 8 days, missing 'paid for' camping inclusions, broken lock on kitchen awning.
Extremely disappointing considering we are return customers, though its a service industry so customer service should be a priority.
Difficult to call a branch, all calls go to a call centre, probably in New Zealand.
Absolutely no 'quality control', care or thought in the presentation of the vehicle. We at times wondered if the vehicle was fit for purpose.

Really good car ,clean ,confortable

Streamlined pickup and drop off process and vehicle was clean and well maintained

Friendly service with no fuss on pickup and delivery

Easy booking, not too expensive, staff were friendly, no issues during pick up and drop off

We were welcomed on arrival with a warm friendly smile and the whole check in process was made very fast, thorough, well explained and before we knew it we were on the road with lots of information regarding the camper van, where to collect supplies before heading out and to make sure we visited certain places on our journey.
We found our camper van to be perfect for our 10 day tour of SA. Very comfortable bed, lots of storage space, warm, easy to cook, clean and drive.
I'd advise to hire the camp chairs & table as these came in very handy along with an extra quilt (for winter travel).
We enjoyed our experience with the Apollo camper van and staff at Adelaide, Parafield Gardens.
Thanks team.

We received good services when collect & return of vehicle. Very detail introduction and demo on how to function the vechicle.

Checking in & checking out is smooth. Local staff was very helpful in answering my questions. Place was clean and especially loved the rack that have all the things that were left behind by previous campers.

We loved our camper. Everything is easy to operate. Plenty of storage. Didn't feel cramped with ample headroom. We did notice the fridge is not flush with the cabinets and sticks out into toe stubbing territory. Looking forward to hiring again next March. 😊

Colleen (THL Perth) introduced us to our vehicle and ran us through various aspects and provided snippets of advice which came in very handy on our trip. She also donated us fly nets which were a godsend. We have re donated them for others to use.
First time camper van users so it was good to be given some tips.
The van itself was a good size for our trip but I think 3-4 weeks would be our max. The toilet and shower rather cramped but not too much of an issue as we either had ensuite sites or used the camp facilities.
There was an issue with the battery. We fully charged the battery the first night as advised and the solar panel appeared to keep it charged through the day, however, a couple of times when we were off grid overnight the battery ran down, the fridge started beeping so we had to switch it off. We did not run anything other than the fridge when we were off grid but this did not make any difference. We were fortunate friends travelling with us had their own caravan with a working fridge so we could use it.
All in all a great holiday and a little adventure.

Staff were excellent, efficient and friendly

Easy AF
Pick up and drop off + everything you need onboard.

A very good all round service by your staff , we had a minor breakdown , this was sorted very quickly, top marks .

Initial orientation was not thorough enough
Need to be thourough with vechicle
Operation european car diff to Australia quite frustrating trying to work out lock out features
Locstion reception fantastic and drop off return very quick and effient
Overall great time in besutifull nz

Love, love, love the roadtrip in WA with an amazing motorhome. Looking forward to more trips like this!