Overall was a fairly good experience with booking and Apollo personnel in general. However, the LDV van was very noisy, cruise control would cut out intermittently and we had a concern coming ba... See more
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Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
2022, Auckland, New Zealand
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Initial orientation was not thorough enough
Need to be thourough with vechicle
Operation european car diff to Australia quite frustrating trying to work out lock out features
Locstion reception fantastic and drop off return very quick and effient
Overall great time in besutifull nz

Reply from Apollo Motorhome Holidays
Love, love, love the roadtrip in WA with an amazing motorhome. Looking forward to more trips like this!

Reply from Apollo Motorhome Holidays
Good service for pick up and drop off.
Clean and tidy and all nesersary eqiupment in it
Price is ok until booking and then al the xtras come in to it.
Only wanted it for 1-2 nights but minimum is 5.

Reply from Apollo Motorhome Holidays
Avoid Apollo/THL at all costs. Our campervan (unit 320448) was a rolling disaster from the moment we picked it up. It was dirty, poorly maintained, missing basic equipment, and clearly rushed through “inspection.” Within days it became obvious the vehicle was unsafe and unfit for purpose.
We endured a sewage smell for 14 days, a fridge that shook the entire bed, dangerously soft brakes, a coolant failure that shut the engine down on a hill, and alignment so bad the van constantly pulled left. Five calls to OnRoad Assistance in two weeks — on a trip we paid thousands for.
THL’s response was to offer a token refund and insist this somehow meets their standards. If this is their standard, it says everything you need to know.
This company ruined our holiday. Don’t let them ruin yours.

Reply from Apollo Motorhome Holidays
Easy pick up and drop off. Super friendly staff. Motor home was great, first time we have used one. Bed was okay and I think we would have got more used to it if we had it longer. Left the bed set up and never used the indoor table, couldn't be bothered. Super easy to drive. Only complaint - would be nice if dishwashing liquid, salt/pepper and oil were included

Reply from Apollo Motorhome Holidays
Easy booking process and great communication leading up to our holiday. The pre-arrival check in was great and saved us a lot of time on the day. Our Motorhome was clean, well appointed and in great condition.

Reply from Apollo Motorhome Holidays
Firstly the upgrade to Britz, much appreciated. The vans are clean and comfy and we are always very happy dealing with THL. We had no major issues but our friends did and it was dealt with in a timely manner without too much drama.

Reply from Apollo Motorhome Holidays
We picked up a vehicle without air conditioning. We alerted the company within 15 minutes but we’re told to call road service who spent the next 7 days trying to get a repairer. We had to modify our trip because of this.

Reply from Apollo Motorhome Holidays
We had an excellent vacation in the rig - it was just right for our family of six, and the process for pickup and drop off were very easy. The motorhome was well maintained and serviced, and we had no problems with it's operation. It was very affordable, and the staff took great care of us.

Reply from Apollo Motorhome Holidays
Waited an hour for our van to be ready, they admitted we had been overlooked.
Photos of the previous damages in the report for the van before she left were for a different van.
Gas hob stove top isolation switch did not work, therefore leaked gas when knobs we’re turned on or leant on by accident. Burner still a light when top closed. So dangerous.
Alarm on dash for multiple times, alarming that the cruise control and ABS were disabled.

Reply from Apollo Motorhome Holidays
Campervan was great apart from a faulty heater switch, and Apollo staff were great to deal with

Reply from Apollo Motorhome Holidays

Reply from Apollo Motorhome Holidays
Great experience. Would hire again! Clean well equipped vehicle and we had a great time.

Reply from Apollo Motorhome Holidays
We had a pretty good experience, and would probably rent through Apollo/THL again. We were happy with the size of our camper, and everything was operations inside the RV. We had plenty of pillows and blankets, and the electric heater was an absolute necessity since the built-in heat only runs for 2 hours (and then has to be off for at least 10 minutes to turn back on). However, the RV had been in an obvious accident (in 2024 according to the paperwork I received after pick up), and most of it was just left as-is or patched with duct tape. Based on the high cost of renting this vehicle, I would have expected to have one that wasn't damaged. It didn't help that the drivers side mirror literally FELL OFF one day and we had to fix it ourselves. The best part of renting here was that there was a 'community kitchen' where we could pick up or leave items (think spices, some condiments, tin foil, etc) to avoid throwing things away. Also, be aware that even when the facility is very empty (like only 2 other couples present), it will take at least an hour to pick up your RV.

Reply from Apollo Motorhome Holidays
The motorhome did everything we expected and needed. We had everything we needed and got to travel to a lot of places, stopping when we felt like it and having everything on board.
Staff when we picked it up and dropped it off were very helpful and made sure we made the most of the facilities it had. Loved it

Reply from Apollo Motorhome Holidays
The Hobart crew was very professional and helpful at pick-up and drop-off.

Reply from Apollo Motorhome Holidays
Our entire experience with Apollo was simple and easy. Booking online was very straightforward with all the information you need available on their website. When we arrived at the Hobart depot to collect our Camper it was quick, efficient and we were on our way in time.

Reply from Apollo Motorhome Holidays
worst time table of drop off. Come on, Its a big company and you can’t been provide late drop off at least till 8pm. Shame ruined whole trip moment at last day by making me pay extra day even after i dropped the van in first hour. Worst time for drop off, need to expand drop off time. Really ruined my whole trip in last day.

Reply from Apollo Motorhome Holidays

Reply from Apollo Motorhome Holidays
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