Apollo Motorhome Holidays Reviews 

It was great to have a reliable and comfortable Campervan. All went really well. A big thumbs up.

The vehicle was in Ok condition. A couple of issues - the audio system had a lock code on it, which we discovered only after we had left the town. We called the helpline and told that someone would ring us on Monday since they were closed for the weekend. But I rang the dealer directly, and the lady was extremely good in chasing it down for me in an hour. Very helpful.
Second issue was that the vehicle had "oil change lights" right through the trip, which the roadside assistance said to ignore! Maybe the vehicle should have been serviced and checked and I might have given 5 stars,

great customer service, great product, all very easy to understand. I would have liked the late return penalty fees to have been more explicitly explained when I pciked up the vehicle though. I felt that was not clearly pointed out as soemthing to be wary of.

Highly recommended, loved exploring and travelling in a very comfortable well designed RV

Staff were great

The check in process was excellent, the facilities where you collect and drop of the vehicle were of a very high standard. The staff were lovely, knowledgeable and efficient. The vehicle itself had an issue that was present when we collected it (a blockage that caused issues for drainage of water) we had to have it repaired during the trip which was inconvenient. The noise whilst driving was almost unbearable! The rattling of drawers, cutlery, pots/pans and oven. Sitting in the passenger seats (behind the driver) was so noisy I think it could possibly be rated as unsafe for kids ears!

Pick up/ drop off great and camper was mint but camper had to leaks in back window which kept making bed damp and water pump leaked water through camper when ever it was on but we managed it with towels

The staff were very friendly and the van was (nearly) perfect. A great way to explore far North Queensland!

Van was really good, some staff were very helpful, others not so...

Booking website excellent; phone query handled quickly

Van was good and the drop off and pick up experience was great.

I was advised to be at branch by 4pm otherwise I would have to come back the next day. The airplane was one hour late and I phoned the branch from the tarmac at 3.20 to advise them.By the time I got there it was 4.03. Manager was there serving a customer but told me to come back tomorrow. I told him two family members had already got vehicles and we were to meet them at our first caravan park. He wouldn’t help.

Central consul not working day 1. Couldn’t be fixed on the road.Needed to add oil after 3 days. Hot water didn’t work and had to get fixed in Dubbo. TV screen not secured. Presumed on desk excellent.. Poor follow up after complaint.

The service was excellent and friendly, from the check-in process right through to returning the vehicle. The car was great—the suspension was comfortable, and the amenities were fully equipped and in good working order (shower, stove, water heater, cabin heater, audio system, etc.); everything ran smoothly.

Great way to see Tassie with two young kids. Easy to set up once you get the hang of it when at caravan parks.

The campervan was perfect, fast pick up and drop off, clear info, no hidden costs. This was our first time with a campervan and it's been a great experience.

Great experience. Happy with camper. Staff were fabulous. Glad I took the full insurance as a stone chipped and cracked my windscreen on first day.

Staff was friendly and helpful. Inside the campervan, it was very bad

We wouldn’t even give Apollo one star and certainly will never use Apollo again or recommend Apollo to anyone else.
We booked a Hitop Camper on 14/3/2026 for pick up on 3/7/2026. We booked our camping holiday to Kakadu, Katherine Gorge and Litchfield National Park for a small campervan. Before our trip we received lots of emails and information about the Hitop Camper and checked in online on 20/6/2026.
On Friday 3/7/2026 we woke at 3.30 am to fly from Canberra to Darwin via Brisbane. We arrived at Apollo’s premises in Darwin at about 2.30 pm expecting to collect our Hitop Camper and be on our way for a much needed meal and to do the shopping for our trip. After a lengthy introduction and explanation process we were asked to wait outside the building for our Hitop Camper to be collected and bought to us. After quite a long time, what appeared was not a Hitop Camper, but some dodgy looking motor home. We said this was not what we had booked and paid for and did not want it because it was too big for us to be confident driving and might not fit into some of the camp sites we had booked. We were told that the Hitop Camper we were supposed to get was damaged and needed to be repaired and this could only happen three days later - on Monday at the earliest.
We did not feel we could wait as we had camp sites and activities booked on the Saturday and Sunday and there was no guarantee that a Hightop Camper would be available on the Monday.
After a lengthy discussions with the staff at Apollo we agreed to take the only other camper van available which was a 4x4 Toyota Hilux camper, in spite of the fact that this was not what we wanted. We were then told we had to pay an extra $1,800 for this vehicle.
Eventually at about 5.30 pm the 4x4 Toyota Hilux camper was ready and we left Apollo. During the 3 hours we waited at Apollo stressing about what was going to happen we were ignored and actually had to go and explain to the staff that we’d left Canberra at 3.30 am and needed something to eat and drink and be on our way to do our shopping.
We are also really upset that we did not get the camper van we had booked and paid for and planned our trip around and were made to pay an extra $1,800 for something we did not want or need. We did not find this vehicle comfortable and never went off sealed roads.