This hand cream should actually be marketed as a hand and body cream. It is absolutely amazing, so light and smooth, it just melts into your hands and skin. It is not at all greasy and it smells absol... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery outstanding, always!! All products are 100% true that they advertise and fulfill as stated. I will NEVER be without their products, from their facial skincare, magic gel and their bottles... See more
Company replied
My husband uses the magic gel on his painful eczema and it really helps. Also he uses the silver skin cleanse which he finds beneficial. I use the eye drops, hand cream and body butter. All these... See more
Magic Gel is the only thing that helps my husbands severe eczema. The body butter with coconut is wonderful and smells gorgeous. It has helped with irritated skin. All your products that we’ve... See more
Company replied
Company details
Written by the company
Active Silver is the leading UK producer of Colloidal Silver, based in Berkshire and run by a Father-Daughter duo, Lucy Roberts and Dick Goodall. Together with our brilliant team of experts, we create all-natural products that are carefully created to deliver results, improving health, skin conditions and ailments in both people and animals. We are passionate about the healing benefits of Colloidal Silver - a liquid made of nano silver particles, suspended in ultra-pure water. It can be used as an extremely effective antibacterial, antiviral, antifungal and skin healing treatment. We use science and rigour to ensure our products are the highest grade, with over 30 years of expertise under our belts. All our products are handmade in small batches, so we know exactly what goes into each product, selecting only premium ingredients for their powerful natural benefits to deliver real results. Most of all, our aim is to help people (and their pets). Active Silver is proud to be a brand you can trust with products that work and get results. We believe in a personal service, and are committed to finding our customers the right product for their particular needs. We have an amazing community of loyal customers, and have built our brand on the learnings you have given us so far. We’d love to hear your story, so please do get in touch with us for advice or send your feedback here.
Contact info
10b Sheeplands Farm, RG10 8DL, Wargrave, United Kingdom
- info@active-silver.co.uk
- www.active-silver.co.uk
4.8
Excellent
925 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and the active silver is…
Fast delivery and the active silver is as good as ever that’s why we repeating ordering
26 March 2026
Reply from Active Silver
Thank you!
Excellent product
Excellent product. It works!
I use it everywhere and for my dogs too
24 February 2026
Reply from Active Silver
so pleased,thank you
Reply from Active Silver
thank you
Just love active silver products…
Just love active silver products especially the face serum and moisturiser, both so silky and luxurious on the skin.
Fast delivery, excellent customer service.
Very generous rewards scheme too, you won’t be disappointed from this company!
23 March 2026
Reply from Active Silver
Thank you so much
Amazing product
Quick delivery. My wound healed in no time. I could see the difference after first use of Active Silver.
26 March 2026
Reply from Active Silver
thank you, great to hear
Reply from Active Silver
thank you
I have always rated Avtive Silver
I have always rated Avtive Silver so what is good for me is good for my dogs especially as I now have a disabled dog
23 March 2026
Reply from Active Silver
thank you so much, great to hear it helps
This has cleared up a very tricky…
This has cleared up a very tricky infection, many thanks.
19 March 2026
Reply from Active Silver
great to hear
Very impressed with the Magic Gel
Very impressed with the Magic Gel which I have been using for over a year now. Being a pensioner I was not too sure about it but it has been super! A little investment in oneself, we are worth it.
Highly recommended
28 March 2026
Unprompted review
Reply from Active Silver
so pleased to hear this, thank you
Impressive
Impressive! To my delight, the nasal spray and eye drops cleared my sinuses and itchy eyes in just a couple of days. Can't wait to try the skin care.
11 February 2026
Reply from Active Silver
so pleased, thank you
The container is a let down on their lip balm
I purchase from active silver regularly, as it is the only lip balm I can use, which does not irritate my lips.
I love the product, my only issue is with the design of the container.
The issues are, it does not take long, before the lid no longer sits securely to the bottom. This can become a bit annoying, as I end up with fluff etc, on the lip balm, when tub placed in my bag.
The other issue, is they use a plastic grid at the base of the lip balm. There is so much product, that gets caught in the grid squares of the container. Meaning i have to literally break the container, to get to the product caught in the squares. Reason being, I find I can get almost 4 days - a weeks worth of product by doing this.
If they could change those two elements, it would be an absolute game changer.
22 March 2026
Unprompted review
Reply from Active Silver
Thank you for your feedback. Watch this space, in about 6 weeks we will have a new design which will address your issues!
Reply from Active Silver
thank you
Great customer focus …fingers crossed…
Great customer focus …fingers crossed it seems to be working 😀
26 February 2026
Reply from Active Silver
thanks so much
Excellent quality range of products and…
Excellent quality range of products and excellent quality colloidal silver. Customer service is very good and orders are dispatched promptly and well packaged.
Highly recommended.
1 December 2025
Reply from Active Silver
Thanks so much Dawn
Restock
Repeat order- stocking up - had used up all of my gel and most of the spray. It's rare for me to repeat order things Ive found on Facebook so that's saying something!!
11 February 2026
Reply from Active Silver
So pleased, thank you
Great products
Easy to order, quick delivery and very well packed. Love the colodial silver and take daily as a preventative. Also love the hand sanitizers, handy size for pockets/hand bags . It doesnt dry out your hands abd doesnt have an over powering fragrance to it either.
13 February 2026
Reply from Active Silver
Thank you so much
Only just started using
Only just started using. But prompt delivery and packaged nicely.
12 February 2026
Reply from Active Silver
great to hear, thanks
First class products for myself and my…
First class products for myself and my dog
Easy to order online and swift delivery
What’s not to like👍🏻😄
16 February 2026
Reply from Active Silver
thank you!! great to hear
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.