001 Taxis Reviews 

Very good friendly guy as always very happy

Thank you for a safe and comfortabke ride

I spoke to a very polite and helpful member of staff to order my taxi. The car arrived quickly with a highly professional driver. My trip was smooth, safe and enjoyable. I always experience a superb quality service from 001 Taxis. I highly recommend this company. 💯

What a great taxi service...my taxi was booked 5 30 am and turned up promptly and took me to hospital...driver was a pleasure to deal with too ...im very happy. .and have booked them again..great professional service 👏 👌

Pre booked taxi. Arrived 8 minutes late. Missed my train.

On time, friendly, good route, no problems.

A very helpful driver for people who like currently experience mobility problems

Best service

Everything went well, taxi was on time and easy journey.

Ordered a taxi and told it would be with us in 15 minutes. Called up after 15 minutes sitting in cold outside Weston library. No taxi . Asked where it was to be told they hadn’t ordered it but would send one our way in 5 minutes. Not impressed. Used to be reliable when last in Oxford. Pity

Cheap, cheap, not robbing us all!

I ordered a 6-seat minibus taxi last week & last night via the App. They sent a 3-seat car each time. I even called their office hours in advance to double-confirm I wanted a 6-seat minibus, and they said they would. They ruined my Friday night evening out in Oxford.

They are not one star but I needed their attention. I booked a trip to Gatwick easily, the car was on time, clean and the driver was lovely. When we got to Gatwick there was some confusion. The driver was convinced I'd prepaid, but I wasn't. I ended up walking into the airport without paying thinking I will check with 001. I text, emailed and phoned. I spoke to several people many times on hold, payment over the phone for some reason was too complex but they said they would send a payment link but they only sent review links like this one. Now I'm abroad and still attempting to rectify. It's almost like they don't want my cash, but I feel awful for the driver! 001 taxi. You have my mobile number and email address or can contact me via the app... I'd like to pay please!

I was overcharged on a travel I used to to do and there customers services was not responding. Watch out to your driver some are real scam

Despite their website highlighting concern for Customer Safety and quoting 'Our customer service team are always happy to discuss your 001 experience with you. We take your critique seriously. We love your feedback. We welcome any suggestions and will always do everything in our power to improve our service whenever and wherever we can' they refuse to respond to a complaint sent four times through 4 different methods. Refusal to respond to the aggressive behaviour of a driver is concerning.

Driver was friendly and was knowledgeable of the best route to take in the morning. Highly recommend him.

Brilliant. Definitely recommend. On time, spotless car, very comfortable and friendly and helpful driver. Thank you.

I had a really lovely driver to take me to my hospital appointment for surgery and he was super friendly and I felt quite relaxed by the time I got there! He was prompt (early!) and had a nice clean car.