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WhereiPark Reviews 

170
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and wonderful customer service team for being exceptionally helpful, responsive, accommodating, and always ready to promptly resolve any issues. However, some customers also noted that the overall service and digital user experience are remarkably smooth, simple, and straightforward to navigate daily. People deeply appreciate the prompt responses, rapid communication, and the truly efficient handling of their parking arrangements by the supportive team. Consumers consistently highlight how easy it is to communicate and get all their inquiries answered quickly without experiencing any stress or delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional and attentive support... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are extremely... See more

Service

People report positive experiences with service, highlighting an extremely easy and friendly team that... See more

Response time

Users describe positive interactions with response time, noting that reviewers received quick replies and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is simple to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Abigail, from WhereiPark, is incredible! She is professional and makes things happen when you need assistance. I decided to stop parking at a garage, and due to my schedule, I could not find a time... See more

Company replied

Rated 5 out of 5 stars

Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a bat... See more

Company replied

Rated 5 out of 5 stars

Carmen greeted me on my visit to pick-up my fob, and instead of just giving it to me, she walked me outside to the garage entry to ensure that I knew exactly where to go, and also to be certain th... See more

Company replied

Rated 5 out of 5 stars

Abigail truly exceeded our expectations and made our day! We inadvertently signed up and paid for monthly parking not realizing it didn’t include overnight parking. My son is in college out of tow... See more

Company replied


Company details

  1. Parking Garage
  2. also in
  3. Online Marketplace
  4. Software Company

About WhereiPark

Written by the company

WhereiPark is an online marketplace that connects people looking for parking with those who have vacant spots (individuals, parking operators or property owners).

WhereiPark makes it incredibly simple to find a parking spot and reserve it online. If you have a single vacant parking spot or thousands of vacant spots, WhereiPark offers a performance based marketing tool to help you quickly find someone to rent your spot.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

170 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(170)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

I think this is a great program!

It is simple to use and saved me a lot of stress when I was looking for a parking spot.

18 March 2025
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Reply from WhereiPark

Hi Tom - Thanks so much for the kind review. We are glad you had a great experience!

Rated 5 out of 5 stars

Super easy process

Super easy process, great parking spot!

1 March 2025
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Reply from WhereiPark

Hi Kent - Thank you for leaving a kind review. Glad you were able to have an easy time booking with us!

Rated 1 out of 5 stars
WhereiPark logo

Reply from WhereiPark

We’re sorry to hear that your experience didn’t meet expectations. We’d love to learn more about what went wrong so we can address any issues. Please reach out to our support team at support@whereipark.com so we can assist you. We appreciate your feedback and the opportunity to improve!

Show reviews in all languages. (170 reviews)

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