Abigail, from WhereiPark, is incredible! She is professional and makes things happen when you need assistance. I decided to stop parking at a garage, and due to my schedule, I could not find a time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a bat... See more
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Carmen greeted me on my visit to pick-up my fob, and instead of just giving it to me, she walked me outside to the garage entry to ensure that I knew exactly where to go, and also to be certain th... See more
Company replied
Abigail truly exceeded our expectations and made our day! We inadvertently signed up and paid for monthly parking not realizing it didn’t include overnight parking. My son is in college out of tow... See more
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Company details
About WhereiPark
Written by the company
WhereiPark is an online marketplace that connects people looking for parking with those who have vacant spots (individuals, parking operators or property owners).
WhereiPark makes it incredibly simple to find a parking spot and reserve it online. If you have a single vacant parking spot or thousands of vacant spots, WhereiPark offers a performance based marketing tool to help you quickly find someone to rent your spot.
Contact info
United States
- 415 480 7275
- support@whereipark.com
- whereipark.com
4.7
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Abigail Abesamis and JA were very…
Abigail Abesamis and JA were very helpful in making sure I received my refund. When there were issues they continued to work with me until the transaction was completed. Thank you both!!
20 May 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your kind words! We're thrilled to hear that Abigail Abesamis and JA were able to assist you and ensure everything was resolved smoothly. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. We'll be sure to pass along your thanks to both of them!
Bryan was amazing efficient calm and…
Bryan was amazing efficient calm and helpful wouldn’t of asked for a better customer service representative
21 May 2025
Unprompted review
Reply from WhereiPark
Thank you so much for the kind words! We're thrilled to hear that Bryan was able to provide you with such efficient and helpful service. We’re lucky to have him on the team, and we’ll be sure to pass along your feedback—it’ll make his day!
If there's anything else you need, we’re always here to help.
a Human-First company - thank you!
In an age of automated AI customer service, centering real humans who are helpful and responsive is wonderful. JA has been such a wonderful help across my "Where I Park" experience. Many thanks to you all.
20 May 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your thoughtful review! In a time where automation is everywhere, we truly believe that real human connection makes all the difference and we're so glad that JA could be that person for you.
We’ll be sure to share your kind words with JA and the rest of the team. It means a lot to us that your WhereiPark experience has been a positive one.
Great parking experience for a year
I’ve parked here for a year and had a great experience. JA was amazing and helped me out with my concern very much! Overall my experience was great, a little expensive but that’s just DC for you… 10/10 recommend.
17 May 2025
Unprompted review
Reply from WhereiPark
Thank you for the awesome review! We're so glad to hear you had a great year with us, and it's fantastic to know that JA was able to help with your concern. We'll definitely share your shoutout with them! We hear you on the pricing—DC can be tough—but we really appreciate your understanding and your recommendation means a lot. Thanks again, and take care!
Great customer service and JA helped me…
Great customer service and JA helped me till the end.
I’m grateful for your support and service
17 May 2025
Unprompted review
Reply from WhereiPark
Thanks so much! We're really glad JA could help you from start to finish. We truly appreciate you choosing us!
Joy is knowledgeable
Joy is knowledgeable, patient and other wonderful adjectives she truly deserved. She is an asset to your company.
13 May 2025
Unprompted review
Reply from WhereiPark
Thank you for your kind words about Joy, Reymond. We’re proud to have her on our team and appreciate you taking the time to share your experience.
JA helped me continue my parking lease…
JA helped me continue my parking lease after I had accidentally cancelled the booking. It was all done in a matter of minutes. Really appreciate the help!
10 May 2025
Unprompted review
Reply from WhereiPark
Thank you for the kind words, Maria! I'm really glad I could help you get your parking lease sorted out quickly. Don't hesitate to reach out if you need anything else!
Kaye was great!
Kaye went out of her way to help answer my question, address my concern, and make sure that I was completely clear on the next steps. Responses were very prompt, I’m shocked at how quickly she would get back to me.
21 April 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your kind words! I'm thrilled to hear that Kaye was able to support you so thoroughly and promptly. We take pride in delivering clear and responsive service, and it's wonderful to know she made a positive impression. I’ll be sure to pass your feedback along to her—it will mean a lot.
Phenomenal service from everyone
Phenomenal service from everyone. The representatives listened, went above and beyond to help me, and together we all reached solutions I couldn’t have found without their help. I really appreciate the convenience of getting a human on the phone as quickly as I can with whereipark!! thank you
10 April 2025
Reply from WhereiPark
Thank you so much for your kind words! We're thrilled to hear our team was able to support you and help find the right solutions. We truly appreciate your feedback—and we're always here if you need anything!
Easy process and great support
Easy process and great support. The booking was smooth and by next day I received my parking pass. The transaction couldn’t have been smoother. I emailed support to ask some questions and JA addressed all of my concerns quickly. Great experience.
9 April 2025
Unprompted review
Reply from WhereiPark
Thanks so much for the kind words! We’re glad to hear the process was smooth and that JA was able to help with your questions. We appreciate you taking the time to share your experience!
JA was great and helped me with what I…
JA was great and helped me with what I needed help with.
9 April 2025
Unprompted review
Reply from WhereiPark
Thank you for the great review! We're so happy to hear that JA was able to assist you and provide the help you needed. We’re proud to have such a great team!
Thanks for choosing WhereiPark, and we look forward to helping you again in the future!
My bank refuses to authorize charge to…
My bank refuses to authorize charge to your site.
Problem was resolved with whereipark
6 April 2025
Reply from WhereiPark
We’re sorry you had trouble with the payment, but we’re glad to hear it’s now resolved. If anything else comes up, our support team is always here to help.
Thanks again for bringing it to our attention!
You guys are great
You guys are great! Timely and informative and most of all personable, considerate, and kind in all your responses. Thank you!
8 April 2025
Reply from WhereiPark
Thank you for the great feedback! We're so glad to hear you had a positive experience with us. We truly appreciate your kind words.
Ja has been so so helpful and such a…
Ja has been so so helpful and such a competent and kind human being! Grateful to have interacted with him for this experience.
4 April 2025
Unprompted review
Reply from WhereiPark
Thank you so much for the lovely review! We're thrilled to hear that JA made such a positive impact on your experience. We'll be sure to pass along your kind words—JA is a gem! We're grateful you chose WhereiPark and hope to assist you again in the future.
Great experience easy
15 January 2025
Reply from WhereiPark
Thank you for the 5-star review! We’re so glad to hear that you had an easy and great experience. We’re always here if you need anything in the future!
Privacy, Good neighbourhood, safe environment.
Peaceful, Quiet, Safe environment, Nice tenant neighbourhood.Thanks to whereipark.com
1 February 2025
Reply from WhereiPark
Thank you for the wonderful review! We’re so glad to hear that you feel safe and at ease in your parking space. We truly appreciate your feedback and are happy you found the perfect spot through whereipark.com!
Quick turnaround and excellent performance
Great service from a timely response to my questions
27 March 2025
Reply from WhereiPark
Thank you for the fantastic review! We're thrilled to hear you had a quick and smooth experience with our service. We’re always here to help if you have more questions in the future!
The parking space assigned to me is…
The parking space assigned to me is convenient and secure.
11 March 2025
Reply from WhereiPark
Thank you for the great review! We're so glad to hear that the parking space is both convenient and secure for you. We appreciate your feedback and are happy to have you with us!
Billing is not great and issues with…
Billing is not great and issues with services don’t get resolved timely.
2 April 2025
Reply from WhereiPark
We're really sorry to hear about your experience, and we understand how frustrating billing issues and delayed resolutions can be. This is not the experience we want to provide. Please reach out to our support team at help@whereipark.com so we can investigate and resolve these issues for you as quickly as possible. Thank you for bringing this to our attention.
Found a secure parking spot for an…
Found a secure parking spot for an extra vehicle where I park made leasing the space easy and convenient.
26 March 2025
Reply from WhereiPark
Thanks for your 5-star review! We're so glad you found a secure spot and had a smooth leasing experience.
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