Abigail, from WhereiPark, is incredible! She is professional and makes things happen when you need assistance. I decided to stop parking at a garage, and due to my schedule, I could not find a time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a bat... See more
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Carmen greeted me on my visit to pick-up my fob, and instead of just giving it to me, she walked me outside to the garage entry to ensure that I knew exactly where to go, and also to be certain th... See more
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Abigail truly exceeded our expectations and made our day! We inadvertently signed up and paid for monthly parking not realizing it didn’t include overnight parking. My son is in college out of tow... See more
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Company details
About WhereiPark
Written by the company
WhereiPark is an online marketplace that connects people looking for parking with those who have vacant spots (individuals, parking operators or property owners).
WhereiPark makes it incredibly simple to find a parking spot and reserve it online. If you have a single vacant parking spot or thousands of vacant spots, WhereiPark offers a performance based marketing tool to help you quickly find someone to rent your spot.
Contact info
United States
- 415 480 7275
- support@whereipark.com
- whereipark.com
4.7
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great job by Customer Rep Kaye
The customer service Rep Kaye was very cooperative and helpful to resolve the issue of parking. Her prompt response is very much appreciated.
5 August 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your kind words! We're thrilled to hear that Kaye was able to assist you and provide a prompt and helpful experience. We'll be sure to pass along your appreciation to her. If you ever need assistance again, we're just a message away!
Seattle 24/7 Parking
The web site is clear and easy to use.
At first, I would have liked a quicker access to customer service, but, after employee JA got involved - they were great! Very prompt, thorough and professional support and communication.
I would recommend 'Where I Park' to others.
Sincerely,
Mark Alexander
1 August 2025
Unprompted review
Reply from WhereiPark
Thanks so much for your kind words and honest feedback! We're glad JA was able to assist you and that you found our site easy to use. We appreciate the recommendation and look forward to helping you again in the future!
JA was quick in response and truly …
JA was quick in response and truly understood customer’s needs. I’ll definitely keep WhereiPark in mind and recommend it to friends looking for a great parking option.
31 July 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your kind words, Julie! We're thrilled to hear that JA was able to assist you quickly and understand your needs. We truly appreciate you keeping WhereiPark in mind and recommending us to others—it means a lot!
If there's anything we can help with in the future, don’t hesitate to reach out.
Rented a space for 4 months with 24-hr…
Rented a space for 4 months with 24-hr accessibility. Although after-hours access was a bit awkward, the level of security for a car that was only able to be used on weekends was totally worth it.
29 July 2025
Unprompted review
Reply from WhereiPark
Thank you for sharing your experience, Mot! We're glad to hear the security of the space met your needs, especially for a weekend vehicle. We appreciate your feedback about after-hours access and will take that into account as we continue working with our partners to improve the overall experience.
If you need parking again in the future, we’d be happy to help!
Super helpful
30 July 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your kind words! We're glad to hear you found our service super helpful. If there’s anything else we can assist you with, feel free to reach out anytime.
We truly appreciate your support!
JA got back with quick responses and…
JA got back with quick responses and resolved the issue quickly by switching to another garage and everything worked out perfectly for us in the end.
27 July 2025
Unprompted review
Reply from WhereiPark
We're thrilled to hear that Ja was able to respond quickly and resolve the issue smoothly. It's great to know everything worked out perfectly in the end. We'll be sure to share your feedback with Ja—your experience means a lot to us!
Good Support
Abigail made the process of getting garage space efficient and painless. She helped escalate when where I park put my start date incorrect and immediately verified and booked the parking spot for me. Thank you Abigail!
25 July 2025
Unprompted review
Reply from WhereiPark
Thanks so much for the review! We're glad Abigail was able to sort things out quickly and get you set up without a hitch. Let us know if you ever need anything else!
5/5 service
5/5 service, for either booking or canceling
Special thanks to Abigail
23 July 2025
Unprompted review
Reply from WhereiPark
Thank you so much for the 5/5 rating! We're glad to hear you had a smooth experience with both booking and canceling. We'll be sure to pass along your kind words to Abigail—she’ll be thrilled to hear them!
We truly appreciate your support!
Reply from WhereiPark
Thank you for your kind feedback, JAH!
We’re proud to have JA on the team—efficiency and excellent support are exactly what we strive for. I’ll be sure to pass along your message. Please don’t hesitate to reach out again if you need anything!
Website is a little finicky but the…
Website is a little finicky but the customer support, specifically JA was amazing at helping me set up my bookings and getting me all the information I needed.
13 July 2025
Unprompted review
Reply from WhereiPark
Thank you for your feedback! We’re sorry to hear the website gave you a bit of trouble, but we’re thrilled that JA was able to support you through the process and get everything sorted. We’ll definitely share your kind words with them!
If you run into any other issues or have questions in the future, we’re always here to help.
Kaye was a great customer service rep…
Kaye was a great customer service rep and this company was honest and allowed me to cancel when things didn't work out.
11 July 2025
Unprompted review
Reply from WhereiPark
Thank you for the kind words! We're so glad Kaye was able to provide great support and that you had a positive experience with our team’s transparency and flexibility.
We hope to assist you again in the future if the need arises. All the best!
Great Company! Great People!
I've been a Where I-Park customer for several years. They have the greatest customer service and Abigail has always been there to sort out the very few (2) parking issues I've entailed. She went above and beyond to execute my final refund when I finally retired and had to give up my space.
I highly recommend Where I-Park.
10 July 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your kind words and for being a loyal Where I-Park customer over the years, Patricia.
We’re really glad to hear that Abigail was able to help and that you had a great experience with our team. We’ll make sure to pass along your message to her.
Wishing you all the best in your retirement, and thanks again for recommending Where I-Park!
Reply from WhereiPark
Thank you so much for the kind words! We're glad to hear JA was quick and helpful. We'll be sure to pass along your feedback — it means a lot!
Excellent experience with WhereIPark…
Excellent experience with WhereIPark and everything was easy and smooth. Also, my customer agent interactions with Abigail worked well! Recommend.
27 June 2025
Unprompted review
Reply from WhereiPark
Thank you so much for the kind words! We're thrilled to hear that your experience with WhereiPark was smooth and easy. We'll be sure to pass along your great feedback to Abigail—she’ll be happy to hear it! We truly appreciate the recommendation and look forward to helping you again in the future.
Customer support I received from Kay…
Customer support I received from Kay was super helpful. Although the responses were not immediate Kaye really helped to get my employees parking spaces ready.
24 June 2025
Unprompted review
Reply from WhereiPark
Thank you for your feedback, Marcella! We're glad to hear that Kaye was able to assist you and help get your employees' parking spaces arranged. We appreciate your patience with the response times and are happy the support met your needs in the end.
We'll be sure to pass your kind words along to Kaye!
Prompt customer service
Prompt customer service, easy to use site. Had a minor issue with my parking space that was resolved immediately. Would use this service again.
24 June 2025
Unprompted review
Reply from WhereiPark
Thank you for your kind feedback, Andrew! We're glad to hear you found the site easy to use and that our team was able to resolve the issue with your parking space quickly.
We appreciate your support and look forward to serving you again in the future!
JA was super helpful and assisted me…
JA was super helpful and assisted me beyond my expectation. The response time was amazing. Thank you JA.
6 June 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your kind words! We're thrilled to hear that JA was able to exceed your expectations and assist you effectively. If you need anything in the future please don't hesitate to reach out.
JA - Customer Support Specialist has taken care of the issues immediately and I really appreciate it.
JA - Customer Support Specialist has taken care of the issues immediately and I really appreciate it.
Thanks,
Sarath
4 June 2025
Unprompted review
Reply from WhereiPark
Thank you for your kind feedback! We're glad that JA resolve the issue quickly. Your appreciation means a lot, if you need further assistance please don't hesitate to reach out.
JA was extremely proficient and…
JA was extremely proficient and resolved my concern in record time. I am dealing with a tough situation and this just made my life easier during this time.
3 June 2025
Unprompted review
Reply from WhereiPark
Thank you so much for your review, Ujjwal! We’re really happy to hear that JA was able to resolve your concern quickly and provide support when it mattered most.
We'll make sure JA sees your feedback — it's exactly the kind of impact we strive for. If there’s anything else we can do, please don’t hesitate to reach out.
Prompt response and resolution of the…
Prompt response and resolution of the issue!
24 May 2025
Unprompted review
Reply from WhereiPark
Thank you! We’re glad we could resolve the issue quickly for you. Don’t hesitate to reach out if you need anything else.
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