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wed2b Reviews 

4,119
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being patient, knowledgeable, and welcoming during fitting appointments. Consumers note that assistants listen carefully, offering fantastic advice to help people find their dream dresses. People highlight the warm atmosphere and exceptional service making the entire process stress-free. However, some people mentioned minor inconveniences like short wait times or missing items from purchases. Others noted that walk-in policies or discovering website styles were unavailable in-store caused occasional frustration. These occasional operational hurdles represented small drawbacks during otherwise overwhelmingly positive wedding dress shopping visits.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the team is incredibly welcoming, patient, and... See more

Product

People report positive experiences with product, highlighting the vast variety of stunning dresses available... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how welcoming and... See more

Service

Reviewers highlight positive aspects of service, frequently praising attentive and patient staff who provide... See more

Customer service

Customers experienced overwhelming satisfaction with customer service, consistently praising the staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An overall fantastic experience at the Exeter branch! We only went in to look and weren't sure what to expect, but the service was top-class from start to finish. Summer gave us a wonderful welcome an... See more

Company replied

Rated 5 out of 5 stars

Can’t fault my experience at Wed2be! Becks at Gateshead was so helpful, she made me feel so comfortable when trying on and listened to my opinion when selecting dresses to try which resulted in me fin... See more

Company replied

Rated 5 out of 5 stars

I went to the new store at Victoria Dock and had a great experience. Cash first attended to me as I walked in and explained everything to me. There was a little wait until getting to try on dresses, a... See more

Company replied

Rated 5 out of 5 stars

Wow what a day My daughter came away with the most amazing dress, all the trimmings and a bundle of joy! Karen dressed her with such insight and knowledge, sensitivity and enthusiasm. She felt... See more

Company replied


Company details

  1. Bridal Shop
  2. also in
  3. Boutique
  4. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day


4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(4,119)

3,548 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carla was absolutely amazing

I said yes to the dress!
I was so nervous to try on any dresses, I’m recently postpartum and had very little confidence, Carla was absolutely amazing. I had no idea on what style would suit my body, every dress she showed/let me try on was stunning. She knew exactly what would suit me and boost my confidence. She was very thoughtful and listened to everything I said I liked and disliked. Was such a lovely, comforting experience and the whole team made me feel very welcome and looked after!

2 October 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Leeds team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Julie is incredible

Julie is incredible! Julie in the Liverpool store takes so much pride and care with her work, making everyone feel so special.

2 October 2026
Unprompted review
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing experience with Julie!!

Amazing experience with Julie!!! My sister said yes to the dress!!! Thank you to all the ladies who helped us x

2 October 2026
Unprompted review
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Reply from wed2b

Congratulations on your sister finding her perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Liverpool team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

From the minute I walked in I felt the…

From the minute I walked in I felt the centre of attention.
The whole team in-store made me and my family feel welcome.

Thank you Alara,Alicia and Chloe for making my day so special.

2 October 2026
Unprompted review
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Katie was amazing

Katie was so lovely and professional, took her time to get to know me and my style. She certainly knows what to look out for and made the whole experience special, helping me find 'the one'

12 September 2026
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Reply from wed2b

Thank you so much Katie, your review is greatly appreciated and we’re so pleased that our Birmingham team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Amazing experience at Wed2b Wrexham

I had an amazing experience at Wed2b Wrexham! I wasn’t sure what sort of dress I was after, but Eva was very helpful and patient and I ended up going with one that she had suggested that was different to what I thought. Olivia was also very helpful when I went to try the dress on again and bought my dream dress ☺️

20 September 2026
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Reply from wed2b

Thank you so much for taking the time to leave a lovely review!
We’re delighted to hear that you had such an amazing experience at our Wrexham store.
We’ll also be sure to pass your kind words on to Olivia and Eva.
We’re so pleased you found your dream dress with us, and we wish you the most wonderful wedding day!
Thank you for choosing wed2b Wrexham!

Rated 5 out of 5 stars

Deb in the Shirley branch was so…

Deb in the Shirley branch was so brilliant. Her experience and exceptional eye helped us find two fantastic dresses. She advised on styling, hair and accessories, and she was so friendly too. Absolutely top marks!

29 September 2026
Unprompted review
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 4 out of 5 stars

Lovely experience

Wow! What a shop!

Nicola was so lovely and patient with me during my first bridal experience. She understood my likes and dislikes and helped me find my perfect dress. She packaged my dress and left a little note which was lovely and a nice personal touch.

Only thing I was disappointed about is that I paid for a box that should have came with tissue paper as per Wed2b website but this was missing.

28 September 2026
Unprompted review
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our London Excel team will be so excited to read this. Please do get in touch with our customer care team regarding your storage box and we will be able to help😊 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing wedding dress shop

I had such a lovely experience buying my dress here today. Everyone was so welcoming and helpful. Molly was amazing, she chose all the perfect dresses and I walked away with a gorgeous dress. Would definitely recommend this wedding dress shop.

1 October 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Molly and our Derby team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Fabulous experience.

Thank you so much to the staff and especially Molly. Incredibly patient and such a fabulous selection of dresses. Really difficult to make a final decision but it was a ‘Yes to the dress’ moment. Lovely experience, thank you. Mrs. H.

1 October 2026
Unprompted review
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Derby team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Wow what a day

Wow what a day
My daughter came away with the most amazing dress, all the trimmings and a bundle of joy!
Karen dressed her with such insight and knowledge, sensitivity and enthusiasm. She felt like the most important person to the team and was treated with such kindness, patience and respect
We were welcomed and instantly put at ease by Karen, Jamie and Abby who made the appointment nothing but memorable and joyous
They gave all of their time and expertise freely and it made for a wonderful experience
Thank you ladies!

1 October 2026
Unprompted review
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience! My stylist was amazing and so attentive, I ended up getting the 3rd dress I tried on. The shop was quiet so it felt super private! They let me take photos and do video calls to family. The attention to detail made it so special. Can highly recommend getting your dress from here!

24 September 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Belfast team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Great experience

Beautiful dresses and the staff are really helpful in finding the right dress. They take into consideration what the them of the wedding you’re having and what your wants for the dream dress to be. I would totally recommend wed2be to anyone

26 September 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

I was very nervous going to look for a…

I was very nervous going to look for a wedding dress especially being an older bride but from the minute we walked through the doors I was made to feel comfortable and at ease. Amber was telling me she has only been in the job a few months but you would never have known. She was exceptional,such a lovely girl. Took me right out of my comfort zone and helped pick the most beautiful dress . Was a very emotional experience for myself ,my daughter's and friends and Amber made me feel special and that I was as much a bride as anyone . Thanks to Amber and the team in Edinburgh I can now look forward to my big day and feel special. Would highly recommend the store in Ocean Terminal. Very professional,kind and honest staff 🥰

26 September 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Amber and our Edinburgh team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Lovely experience and lovely staff

Came into store today and was welcomed by two lovely ladies they were so kind and open to me trying on a handful of dresses nothing was too much hassle for them and came up with Lovley ideas to make my dress feel more suited to me. I can’t recommend wed2b enough ! The store is so beautiful and clean. It was lovely and quiet so it wasn’t overwhelming at all! I was so nervous coming in and the girls made myself and family feel so welcome!

30 September 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Nisha was amazing

Nisha was amazing. Listened and understood what I wanted. Made my experience so enjoyable and relaxing. No pressure. Fantastic and super helpful. I said yes to the dress.

30 September 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Shirley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Amoy was incredible

Amoy was incredible, she helped me try on lots of different styles and was so friendly and knowledgeable. Would definitely recommend the Bristol store! I found my perfect dress and veil!

30 September 2026
Unprompted review
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Reply from wed2b

Thank you so much Shakeela, your recommendation is wonderful and we’re so pleased that our Bristol team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Yasmin at WED2B Bromley was absolutely…

Yasmin at WED2B Bromley was absolutely amazing!!! ❤️ She was so patient, kind, professional and supportive throughout the whole experience. She made my sister feel so comfortable, confident and beautiful, and we honestly couldn’t have asked for anyone better.

Thank you so much, Yasmin, for making such a special moment even more memorable and for giving my sister such a wonderful experience. You are truly the best! 🥰❤️

30 September 2026
Unprompted review
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 3 out of 5 stars

Lovely but ...

Very lovely people but im a very anxious person and not very well informed about dress buying the whole experience is fine up until they come to you with the whole list of charges and im a very private person so having to talk about money in front of everyone I didnt appreciate and felt obliged to buy so my dress went from 899 to 1200 with all these extra things which I know I could of just said no hence why I dont find it OK to talk about in front of people...if you have the money please do it was lovely if you dont maybe not

19 September 2026
Unprompted review
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Reply from wed2b

Your feedback is so important to us – thank you for sharing this Charlotte! If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

Beth from Gateshead

Beth from Gateshead was just the loveliest, kindest and most encouraging person! She picked out the PERFECT dress for me and was just so caring and personal in all of it!
Thank you Beth!!

26 September 2026
Unprompted review
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Gateshead team will be so excited to read this 😊 Best wishes, wed2b

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