Banner for wed2b - Newcastle

wed2b - Newcastle Reviews 80

TrustScore 4.5 out of 5

4.7

Allison Court, 10/11 Marconi Way, NE11 9YS Gateshead, Newcastle, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited the store in Gateshead and had the assistance of Lavinia. She helped me try on multiple dresses and gave me a confidence boost in every dress, from someone who doesn’t have any confidence with... See more

Company replied

Rated 5 out of 5 stars

Amazing, friendly and helpful staff. Able to advise on what style suits who and what material for your wedding. Beautiful dresses and gowns and super comfortable to wear. Also, you don’t feel rus... See more

Company replied

Rated 5 out of 5 stars

I visited the Gateshead store and the lovely Kate supported me with finding my dress. Kate was amazing, helping me find exactly what I was after and listened carefully to what I liked and didn't li... See more

Company replied

Rated 4 out of 5 stars

The staff were lovely and helpful, and I felt no pressure to find a dress. The only thing I’d say is that there were no where near as many dresses as they have online - most stock are quite extravagan... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

Written by the company

At WED2B Newcastle, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Newcastle store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Newcastle Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Allison Court, 10/11 Marconi Way, NE11 9YS, Gateshead, Newcastle, United Kingdom

  • 0191 406 6345
Promotion box for wed2b - Newcastle

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, friendly and helpful staff. Able to advise on what style suits who and what material for your wedding.
Beautiful dresses and gowns and super comfortable to wear.
Also, you don’t feel rushed when in the shop. The staff like to make sure you’re happy with every small detail.
Highly recommend!!

21 April 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Visited the store in Gateshead and had…

Visited the store in Gateshead and had the assistance of Lavinia. She helped me try on multiple dresses and gave me a confidence boost in every dress, from someone who doesn’t have any confidence with the way I look to having a tear in my eye for my chosen dress. Would highly recommend this store for anyone trying to find their dream dress. Everything was perfect from start to finish, everyone was so welcoming and even had an input on the dresses I tried on. Absolutely loved finding my dream dress in store today

2 June 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much Nicola, your recommendation is wonderful and we’re so pleased that our Gateshead team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Amazing service found my dream dress

Amazing service found my dream dress. All staff I encountered were lovely would highly recommend

2 June 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I had the most amazing experience

I had the most amazing experience! Kate was my consultant and she made me feel so special. She was fun, attentive, knows her stuff and really makes you feel at ease. This store is worth a visit, so many dresses to choose from and when i returned 5 weeks later to get a Flower girl dress they recognised me and were just so friendly and welcoming. They really know how to make you have the best day choosing a dress - I wish I could do it again (but hopefully not :) )

25 April 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Kate was amazing!!!

I visited the Gateshead store and the lovely Kate supported me with finding my dress.
Kate was amazing, helping me find exactly what I was after and listened carefully to what I liked and didn't like. She completely put me at ease making me feel comfortable throughout the whole process.

Thank you Kate for being part of such a special experience!

23 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Great experience

From the minute I walked in, I felt at ease! I didn’t have an appointment, but Beth was more than happy to talk us through the layout and let me quietly browse. They then offered me an appt within half an hour to try on dresses I liked. Lauren was FANTASTIC, when it came to trying on. She put me at ease and helped me (I’m VERY indecisive) find my wedding dress.
I couldn’t have had a better experience. All the staff in Gateshead were beyond amazing. I’m a naturally shy person, I was very apprehensive about trying dresses on full-stop and had a poor experience at a different store (not wed2be) that morning, that *almost* put me off completely. Thank you so, so much ladies. It’s very unusual to receive such fantastic and consistent customer service! And thank you for helping me find THE dress!

29 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Congratulations on finding your perfect look, we are so thrilled for you! Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Lizzie was absolutely amazing from the…

Lizzie was absolutely amazing from the start, really easy to talk to and great understanding of the stock!

21 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

5 Star service

From start to finish Kate and the team were fantastic. I couldn’t have asked for a better consultation from Kate, she listened, advised and then took on my feedback and then brought out the perfect dress! I would do my appointment all over again just to feel as special as I did. Perfect dress, perfect team, the best advisor a bride could wish for. Thank you so much!

20 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Had the most beautiful experience with…

Had the most beautiful experience with Becky today she was so lovely and help with everything I needed would definitely recommend

20 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for your wonderful recommendation. Becky and our Gateshead team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Thank you to the Newcastle store for…

Thank you to the Newcastle store for helping me find a dress! The service was fantastic and they helped me find a dress exactly what I wanted!

18 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely amazing service from the…

Absolutely amazing service from the staff, they were so helpful and listened to the style I like and I even fell in love with the second dress and even took it home the same day

2 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Lovely experience!

Lovely experience!! Stylist Lauren was so supportive and helpful and got my dream dress

3 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Lauren was absolutely amazing from…

Lauren was absolutely amazing from start to finish! The most amazing experience.

3 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Excellent service at Gateshead store

Upon entering the Gateshead store, we were greeted with such pleasant ladies. Lizzie our consultant was absolutely amazing, I explained what I really wanted, we walked around to look at some dresses, the one that stood out to me I tried on and fell in love with it. Top score for this one, lizzie said don’t want to try another to rule out my first impressions, we did we tried another on which was also beautiful, she asked do you want to try a plain style to make sure we rule out the two I loved. We did just that, every one was pointing back to my first dress. When I put thw dress back, we done the full effect with veil and everything! I knew this was the one! I walked out with dress, she knew what I wanted offered recommendations to accessorise! Absolutely fantastic experience, I would highly recommend wed2b for any future brides, all the staff were amazing, friendly and supportive! 100% of customer service, nothing was ever too much! Very helpful and I can’t wait for my big day to put my dress on and I will be tagging them! Fantastic, extremely happy customer!

2 May 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Helpful staff and amazing choices

The staff were amazing and helped me to find exactly what I was hoping for.

15 April 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us, Chloe! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Excellent service

I visited the Gateshead store as a walk in. Initially very apprehensive, no idea what I wanted and feeling very conscious of my body image and as an older bride.
The staff were amazing, Very friendly, showed compassion and provided positive feedback and recommendations whilst putting me at ease.
Beck’s, my bridle advisor was excellent. She listened to my likes and dislikes and supported me to try a variety of beautiful dresses that complemented my body shape. Whilst, I did not know what I wanted, I knew what my reduced confidence wanted to hide. Beck’s experience supported me to choose my dress on my first shopping trip. I said yes to the wildcard, a beautifully, elegant and flattering dress.
Thank you Beck’s and your colleagues for turning my dreaded shopping trip into a positive experience.

27 April 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Becs and Shannon were absolutely…

Becs and Shannon were absolutely fantastic. Becs listened and understood what I wanted and didn’t want on a dress. She took the time and effort to find me the perfect dress. Thankyou

23 April 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Gateshead team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Lovely experience

Brogan was absolutely amazing! She was kind and patient and pulled some beautiful dresses for me to try on. She knew exactly what I was looking for and what I didn’t like in a dress. We went during the week so had the full shop to ourselves apart from one other bride. Everyone was lovely and it was such a nice experience!

13 April 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your loved ones had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Kate was amazing!!

Had a fantastic experience with my family at the Gateshead store with Kate.

Kate listened carefully to what I was after / wanted to give a try and was amazing with guiding me through a range of different dresses.

She also made me feel really comfortable and able to share my true thoughts and opinions.

With her amazing help I ended up saying yes to the dress, which I was not expecting to happen!!

16 April 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look