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wed2b Reviews 2,494

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, attentiveness, and ability to create a comfortable and relaxed atmosphere. Many found their dream dress thanks to the staff's expertise in understanding their vision and offering suitable suggestions, often without any pressure to purchase. The overall service is frequently described as outstanding, making the dress-finding journey a truly special and memorable experience. However, some people were dissatisfied with the retail experience, specifically mentioning that the selection of dresses in-store was not as extensive as advertised online. A few other people also felt that the process of trying on dresses was restrictive, being confined to a changing room and not allowed to browse the full collection independently.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with the product, particularly finding their ideal wedding... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the staff for making them feel... See more

Retail

Clients share positive opinions on retail, with many reviewers having amazing experiences finding their... See more

Service

Users describe positive interactions with service. Many customers praise the staff for being quick,... See more

Based on these reviews

Rated 5 out of 5 stars

Tina my bridal consultant was amazing!! Couldn’t have faulted her she was so engaging and committed to her task at hand. We flew from Newcastle England to try on wedding dresses in Belfast and she put... See more

Company replied

Rated 5 out of 5 stars

Courtney made our experience! She was literally what every bride needs when looking for dresses. She explained everything in the way we would understand, had alot of patience with all of us but most o... See more

Company replied

Rated 5 out of 5 stars

Insanely exceptional service I came in as a flustered bridesmaid whio had problems with dresses from other stores to find another dress. I was by myself and the staff helped me through all the fitti... See more

Company replied

Rated 5 out of 5 stars

From start to finish, all the ladies were professional, welcoming and polite. I was so nervous but that soon subsided with Sabrina’s help. There are so many beautiful dresses from both bride and bride... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day


4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing experience!

I visited wed2b in Leeds for the first time after seeing some dresses i like online. I was slightly worried because my wedding is only 5 short months away and this was the first store i visited. I had no plans of buying a dress because I can be very picky and wasn’t sure I would find the one. Gaby was amazing and so so helpful, she was so warm and friendly and made the experience enjoyable. I was pleasantly surprised and ended up finding the dress i absolutely adored and went home with it the same day. Requires minor alterations as it is slightly too big but they have sent me some recommendations for seamstresses around Leeds. A wonderful experience overall.

16 April 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing experience with Aimee

From start to finish Aimee was amazing and made me feel so comfortable! She listened to what I was after and pulled out some amazing options - she showed us how the dresses could all be adapted and was clear about the whole process. I ended up going with the Positano dress which is just stunning and I can’t thank the team enough for making such a big decision so easy and fun! Such a lovely team!

16 April 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Aimee and our Southampton team will be so happy to hear your kind words! Best wishes, wed2b

Rated 1 out of 5 stars

They only had one shorter length dress…

They only had one shorter length dress to show me, however, I then felt rushed out of the shop after being shown a small section of longer gowns still on the rail, mainly off the shoulder dresses. I explained I wanted a dress with sleeves. Disappointed.

15 April 2026
Unprompted review
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Reply from wed2b

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Rated 5 out of 5 stars

From the minute I arrived i has Tina's…

From the minute I arrived i has Tina's full attention. We spoke and she got a feel of what I was looking from a dress and im delighted to say that on my 2nd dress I said yes the the dress.. I could not fault anything about my experience Tina was top class

16 April 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Tina and our Belfast team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely loved my appointment at…

Absolutely loved my appointment at Wed2b Liverpool.
I was genuinely treated like a princess. The staff made me feel comfortable and gave really genuine feedback on some of the choices.
Thanks so much to the team.
I can’t wait for my big day.
Rachel

9 April 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Had the best experience at Wed2B London…

Had the best experience at Wed2B London Central. I said yes to a dress on my second visit - and it was the dress I had originally loved. Fantastic location and lovely staff. A massive shoutout to Leora who helped me find the dress.

9 April 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Central London team will be so excited to read this 😊 Best wishes, wed2b

Rated 4 out of 5 stars

Kirsty was incredibly helpful and…

Kirsty was incredibly helpful and personable on my wedding dress journey. She listened attentively to my feedback on each dress I tried when I identified the features of the dress which were important to me. This resulted in me finding my perfect wedding dress! She was not pushy regarding a sale either. The only reason I give a 4 out of 5 is that I felt some of the decor ie stains on carpets etc and the bathroom area seemed a little unkempt for which affected my overall experience. I feel that if these were attended to then this would make a big difference to the experience! Staff were lovely!

15 April 2026
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Reply from wed2b

Your feedback is so important to us – thank you for sharing this Jennifer. If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

Amazing

Popped in to look for dresses today amazing service, Lauren selected perfect dresses from a chat with me and found the perfect dress. So lovely all the staff and excellent service.

16 April 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Thankyou Chloe…

I had the most amazing experience on Saturday finding my wedding dress at Wed2B (Nottingham), and I truly couldn’t recommend them enough.
Chloe, my assigned coordinator, was absolutely amazing—her service was second to none. From the moment I arrived, she made me feel completely relaxed and comfortable, taking the time to really understand what I was looking for...even though I was very open minded and willing to try them all. Right at the start, she reassured me by saying, “we will find your dress today”—and she was absolutely right, because we did just that. She was so informative and guided me through the whole process with such ease and professionalism, which made everything feel stress-free and exciting.
What made the experience even more special was how she engaged with my group of girls. She made them feel like such an important part of the day, which meant so much to me. The rest of the team were just as lovely—so warm, welcoming, and incredibly empowering.
I honestly couldn’t thank Chloe enough for making such a special moment even more memorable. If you’re looking for a place that makes you feel confident, supported, and truly celebrated, this is it.

11 April 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Olivia made my experience and if I…

Olivia made my experience and if I could give her more stars then I would. Olivia was very professional, friendly, patient, honest and in general a down to earth lovely lady. Olivia made me feel very comfortable, Kelly also was amazing and listened to exactly what I was looking for and all the ladies made me feel special about my self and I walked out with my dream dress! Thank you so much Olivia and Kelly you have both made me one happy bride to be. If you are looking for an honest, stressless and amazing affordable wedding dress I recommend Wed 2 b Wrexham thanks again!

15 April 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I had amazing experience with Tricia &…

I had amazing experience with Tricia & Paula, nothing was too much trouble and they really helped me in getting my beautiful wedding dress that day! I would definitely recommend to anyone looking to buy a wedding dress!

9 April 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Recommended 100%, Amazing Experience

The lady who assisted me in finding my dream dress was so friendly and helpful. I went in not really knowing what I wanted and she picked out something that I thought I wouldn't like and it was perfect. She was brilliant at her job, very professional however also was able to have a laugh and put me at ease all the way through the appointment. Highly recommended. She really knew what to add to the dresses to make them shine. Always taking in my opinions on the dress to then go find one even more suitable. All the dresses were beautiful too.

15 April 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

I would just like to thank Michele in…

I would just like to thank Michele in customer service,I rang up this morning to ask about a fur cape and she was so helpful and when I got to the showrooms Negar and Alex were so helpful they had it ready and all. Thank you for great customer service From Teresa Donohoe.

16 April 2026
Unprompted review
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave this review for Michele, we wish you all the best for your big day. Best wishes, wed2b

Rated 4 out of 5 stars

Visited twice with a couple of weeks in…

Visited twice with a couple of weeks in between and the manager not only remembered me but also the dress etc - great customer service from all the staff .
Only criticism would be some of the fitting areas look tired .
Will definitely recommend !

9 April 2026
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Reply from wed2b

Your feedback is so important to us – thank you for sharing this Kathryn. If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

Such a wonderful experience

Such a wonderful experience! First place I went and left with my dress! Very attentive and helpful and you don’t feel rush or pressured to get anything if you don’t want to. There’s space for all your loved ones and little ones too. 100% recommend (also if you are in a budget)

16 April 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Kelly was absolutely lovely

Kelly was absolutely lovely! Very very helpful and bithing was too much trouble, honestly would recommend wed2be to anyone and everyone! Amazing service and an amazing team!

16 April 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Welcoming and knowledgeable staff

I had a great experience choosing my wedding dress at wed2b Newquay. Karen was very welcoming from the moment we walked in and helped my daughter choose her bridesmaid dress. Marni listened to everything I said I wanted my wedding dress to be like and chose some great options for me to try, one of which was the dress I chose. She helped to add accessories to match the dress and I can’t wait to put it all together on my big day! Thank you!

8 April 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Excellent service Erin from Cardiff was…

Excellent service Erin from Cardiff was brilliant she knew what suited me ,gave great advice & made me feel like a princess
Highly recommended x

7 April 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Thank you for a great experience

Thank you for such a great experience, everyone was so lovely and Denise really looked after me. I didn't really know what kind of dress I was looking for but Denise brought a few option for me to try and by the end of my visit I had found my dream dress. The whole experience was very relaxed and i never felt rushed or pressured.
I would highly recommend Wed2b Gateshead

8 April 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

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