We originally booked a Kia Rio, but at no extra cost we were upgraded to a Dacia Sandero, a small SUV. It was much more comfortable and perfect for our family throughout the trip. The whole renta... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The prices listed were among the lowest I researched. Getting the reservation was OK. However, constant delays in the reservation due to trying to sell insurance. This happened 4 times, when once s... See more
Company replied
With finding a car for my Europe trip, it was looking difficult with heaps of options, then I selected VIP cars because of their positive reviews and ratings, I got the best price and then best se... See more
Company replied
The booking process was simplified. The price of the car was not different than others I had researched. However, the most impressive aspect of booking through your company was the customer service.... See more
Company replied
Company details
Written by the company
Big brands, lowest rental rates & convenient pick up centers providing the best car rental experience thus ending up with hundreds of happy customers every day!
About www.vipcars.com
Written by the company
- Trusted by thousands of customers
- VIP Cars is a trusted brand with thousands of customers and the numbers are growing. Renters feel safe and secured after booking through our website.
- Big Brands
- We bring together over 500 reputed car rental suppliers including Avis, Europcar, Alamo, Enterprise, National, Dollar, Thrifty, Sixt, Hertz, Budget and more, providing the best car rental experience at an affordable price and ending up with hundreds of happy customers every day!
Big Brands
We bring together 500 reputed car rental suppliers including Avis, Europcar, Alamo, Enterprise, National, Dollar, Thrifty, Sixt, Hertz, Budget and more, providing the best car rental experience at an affordable price and ending up with hundreds of happy customers every day!
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- US Toll-free: +1-866-727-1191 ; UK:+44-208-196-9510
- support@vipcars.com
- vipcars.com
4.5
Excellent
76K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VIPCars.com
Dear Daniel,
Thank you for your excellent feedback! We're so pleased you found your booking experience fast and straightforward, and we appreciate you highlighting our no-pressure approach. We look forward to serving you again in the future.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
We need to use the virtual card to…
We need to use the virtual card to processing payment, otherwise there is no way to processing the booking
1 August 2026
Reply from VIPCars.com
Dear EdwardLau,
We apologize for any difficulty you're experiencing with payment processing for your booking. Please contact our support team directly, and we will be happy to assist you in completing your reservation.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Kuldip Rai,
Thank you so much for sharing your positive feedback! We're delighted to know you had an excellent experience with your booking. Your satisfaction is very important to us.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Valery Kasdorf,
Thank you so much for your positive feedback! We're delighted to know you had a great experience with us. We appreciate you taking the time to share your satisfaction.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Tom,
Thank you for your valuable feedback! We're so pleased to know you found our pricing to your satisfaction.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Excellent service
1 August 2026
Reply from VIPCars.com
Dear Maurice,
Thank you so much for your wonderful feedback! We're thrilled to know you had such a positive experience with VIPCars. We truly appreciate your kind words.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Pathetic Services
1 August 2026
Fast easy process
1 August 2026
Reply from VIPCars.com
Dear Colin Wilson,
Thank you for your wonderful feedback! We're thrilled to know you had such a smooth and effortless experience with us. We truly appreciate you choosing VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Michael,
Thank you for sharing your positive experience! We're delighted to hear you found our electronic reservation process so easy to use.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear AhmedSoliman,
Thank you so much for your wonderful feedback! We are delighted to hear you had such a positive experience with VIPCars. Your satisfaction is our priority.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Danbalca,
Thank you for your fantastic review! We are delighted to hear you had a positive experience with our pricing, vehicle selection, and website ease of use.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Excellent car choices, great rates and responsive customer service
I have made several reservations with VIPcars - every time, my experience has been great. Their rates are extremely competitive and they offer vehicle options that are on par with any other companies.
Whenever, I have needed customer service they have been prompt and responsive. Couldnt ask for anything more!!
1 August 2026
Reply from VIPCars.com
Dear NR,
Thank you warmly for your wonderful feedback and continued trust in VIPCars! We're thrilled to know you consistently enjoy our competitive offerings and prompt customer service.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Mr Pat Ryan,
Thank you for your wonderful feedback! We are thrilled to hear you found our process straightforward and appreciated the convenience of an additional driver. Your satisfaction is our priority.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
United car rental are the best in Morocco
United car rental are the best in Morocco.
Staff are friendly. Quick service and clean cars.
My experience with them has been a blessing.
24 July 2026
Unprompted review
Reply from VIPCars.com
Dear Allal,
Thank you for your fantastic review! We are so pleased to hear that your experience with United Car Rental was a blessing and that you appreciated our friendly staff, swift service, and clean vehicles. We look forward to serving you again.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
good price.
1 August 2026
Reply from VIPCars.com
Dear Lorraine Baldwin,
Thank you so much for your positive feedback! We're delighted to hear you were pleased with our pricing. We always aim to provide great value for our customers.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Natalie,
Thank you for your wonderful feedback! We're delighted to hear you had such a smooth and effortless experience with VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Dwayne,
Thank you for your kind words! We're delighted to hear you had such a positive experience with us.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Fast simple good
1 August 2026
Reply from VIPCars.com
Dear Jaroslaw Mieszawski,
Thank you for your wonderful feedback! We're so pleased to hear you found our service fast, simple, and good. We appreciate you choosing VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Eilon L,
Thank you for your fantastic review! We're thrilled to hear you had such a smooth experience using our website and valued the convenience of our included features. We appreciate your words and look forward to serving you again.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Reply from VIPCars.com
Dear Lynne Whitehouse,
Thank you for your wonderful feedback! We're thrilled to know you found our service easy to use and appreciate our selection.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
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