1 star: Bad

Had a really great price but hidden…

Had a really great price but hidden charges.

I booked a car rental through this site for a great price i was paid a small price online and paid the rest to the rental company when i picked up the car.

A few days later i saw charges to my card for a rentalcover.com which i did not agree to. VIP CARS refused to refund this. Watch out!

5 stars: Excellent

Excellent pricing Customer Service

Excellent pricing, and very helpful customer service rep when I called to report a problem!

5 stars: Excellent

VIPCars is easy and very helpful when I…

VIPCars is easy and very helpful when I changed my data vor reservation. Quickly done by chat and even no extra costs. Thanks. Now we hope that corona will not spoil our holiday... Thank you!

5 stars: Excellent
3 stars: Average

Outcome achieved

I’m happy to say VIP cars refunded our deposit in full. We are unable to travel due to COVID and they’ve decided to go against their cancellation policy due to the current travel restrictions. Thank you VIP

Only the latest review will count in the company's TrustScore
5 stars: Excellent

The girl that answered me was very kind…

The girl that answered me was very kind and helpful

5 stars: Excellent

best rates

best rates! Thanks!

5 stars: Excellent

Great service

Great service. Needed to change my booking, really helpful and straightforward. Thanks Kiara

5 stars: Excellent

very efficient

very efficient, polite, and quickly solved my problem! Very cool

5 stars: Excellent

Upgrading my car last minute online

Upgrading my car last minute online, served by Mathew. Good customer service, response real quick.

5 stars: Excellent

best service i have tried so far in…

best service i have tried so far in Canary Islands

5 stars: Excellent

5 stars

Always very responsive and helpful customer service

5 stars: Excellent
5 stars: Excellent

Great!

David, was very helpful and quick to solve my booking problem.

5 stars: Excellent

Just when I was wondering...

I did not receive a confirmation which made me nervous. So I contacted the help desk and it turned out I had misspelt my email address. The blunder was fixed in no time by Justin Jones who then sent me the confirmation. Great service!

5 stars: Excellent
5 stars: Excellent

Easy to use website with a competitive…

Easy to use website with a competitive price. Will use again and would recommend

4 stars: Great

Alamo booking in Philadelphia

Was able to book the car I wanted, website navigation was good
Contacted Jason Edwards via Live Chat - he had no clue how to answer my question, ended up talking to Alamo directly and got answers to my question.

Only the latest review will count in the company's TrustScore
5 stars: Excellent

Very good

Very good service

5 stars: Excellent

Booking

Quick and efficient.