4.7
Had a really great price but hidden charges.
I booked a car rental through this site for a great price i was paid a small price online and paid the rest to the rental company when i picked up the car.
A few days later i saw charges to my card for a rentalcover.com which i did not agree to. VIP CARS refused to refund this. Watch out!
Excellent pricing, and very helpful customer service rep when I called to report a problem!
VIPCars is easy and very helpful when I changed my data vor reservation. Quickly done by chat and even no extra costs. Thanks. Now we hope that corona will not spoil our holiday... Thank you!
I’m happy to say VIP cars refunded our deposit in full. We are unable to travel due to COVID and they’ve decided to go against their cancellation policy due to the current travel restrictions. Thank you VIP
The girl that answered me was very kind and helpful
best rates! Thanks!
Great service. Needed to change my booking, really helpful and straightforward. Thanks Kiara
very efficient, polite, and quickly solved my problem! Very cool
Upgrading my car last minute online, served by Mathew. Good customer service, response real quick.
best service i have tried so far in Canary Islands
Always very responsive and helpful customer service
David, was very helpful and quick to solve my booking problem.
I did not receive a confirmation which made me nervous. So I contacted the help desk and it turned out I had misspelt my email address. The blunder was fixed in no time by Justin Jones who then sent me the confirmation. Great service!
Easy to use website with a competitive price. Will use again and would recommend
Was able to book the car I wanted, website navigation was good
Contacted Jason Edwards via Live Chat - he had no clue how to answer my question, ended up talking to Alamo directly and got answers to my question.
Very good service
Quick and efficient.
