Vehicles For Veterans Reviews 

5,278
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless and easy vehicle donation process, highlighting the service's efficiency and speed. Many appreciated the prompt pick-up scheduling and minimal paperwork, consistently commending the professional, friendly, and helpful staff. However, some customers noted issues with communication and follow-up. A few mentioned not receiving final paperwork or receipts, causing confusion. Others experienced poor communication from staff or tow companies, including rude interactions, language barriers, or difficulties arranging pick-ups, sometimes leading to unexpected schedule changes.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing the process as smooth, easy, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Customer communications

Customers had ambiguous experiences with contact, with some reporting great communication and professional... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy, simple,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting good communication, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vehicles for Veterans is amazing! They were very communicative and picked up my donation without any hassles or hidden fees. I know it will either go to a good home or have its parts transplanted to k... See more

Rated 5 out of 5 stars

Vehicles for Veterans really helped us out, while allowing us to make a donation to a great cause. We were moving out of state and our car died right before our move. They were able to schedule a tow... See more

Rated 5 out of 5 stars

I'm truly grateful to Vehicles for Veterans for your help in donating my father's (a WW II vet) vehicle. I had zero luck with other organizations and working with you was a breeze. I've already reco... See more

Rated 5 out of 5 stars

The simplicity of the entire transaction is what made it so wonderful. I made a phone call and except for cleaning out the truck, I was basically done. Vehicles for Vets managed everything else. They... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Donate your car, boat, truck, RV, motorcycle or any other vehicle to help disabled veterans. Your donation provides support, encouragement and a better life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,278)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy process

It was very easy to set up the pickup of the non-running car. In addition, Vehicles For Veterans took care of the title release and provided us with the sale price at auction.

3 September 2025
Rated 5 out of 5 stars

Everyone we dealt with were great!

Every one was so helpful and pleasant to deal with, The fellow who picked up the car was so happy it started up and he could drive it. That was good for a laugh all around. I hope our little car helped a veteran who needed it. Thank you!

Cindy Jamison

3 September 2025
Rated 1 out of 5 stars

I never received the receipt for the…

I never received the receipt for the vehicle that I donated. When I did call I discovered that the email address was incorrect. I told the individual that I spoke with the correct email address and she said that she would send me my donation receipt but I have never received it. I'm rather disappointed.

3 September 2025
Vehicles For Veterans logo

Reply from Vehicles For Veterans

Hi there Laura!

Thank you so much for your donation and for reaching out. A preliminary tax receipt was emailed to you on March 27, 2025, at 2:00 PM Central Time, but sometimes these messages get filtered into junk or spam, so please check there just in case.

I also sent a new copy just now, so keep an eye out for it. The subject line is “Your Car Donation Preliminary Tax Receipt.”

Since your vehicle sold for under $500, this receipt is all you need to deduct the full $500 according to IRS laws.

We really appreciate your generosity and would be grateful if you’d consider updating your review now that you’ve received the information. Our team did send the receipt twice, but we completely understand how easy it is for these things to get lost in email filters.

Thank you again for your support. Every donation truly helps us continue our mission.

Rated 5 out of 5 stars

Lost Car — Found!

Although my car got lost for a considerable amount of time, it was found quickly by your representative who was knowledgeable, expedient and personable.

3 September 2025
Rated 5 out of 5 stars

Wonderful organization

It was the most seamless process I could ever ask for. They were knowledgeable, helpful and my car was picked up the next day. I received an email immediately for tax purposes and then a letter in the mail once the car was auctioned. I have no doubt the donation will be used for Veteran's and their families!

3 September 2025

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