Vehicles For Veterans Reviews 

5,278
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless and easy vehicle donation process, highlighting the service's efficiency and speed. Many appreciated the prompt pick-up scheduling and minimal paperwork, consistently commending the professional, friendly, and helpful staff. However, some customers noted issues with communication and follow-up. A few mentioned not receiving final paperwork or receipts, causing confusion. Others experienced poor communication from staff or tow companies, including rude interactions, language barriers, or difficulties arranging pick-ups, sometimes leading to unexpected schedule changes.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing the process as smooth, easy, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Customer communications

Customers had ambiguous experiences with contact, with some reporting great communication and professional... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy, simple,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting good communication, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vehicles for Veterans is amazing! They were very communicative and picked up my donation without any hassles or hidden fees. I know it will either go to a good home or have its parts transplanted to k... See more

Rated 5 out of 5 stars

Vehicles for Veterans really helped us out, while allowing us to make a donation to a great cause. We were moving out of state and our car died right before our move. They were able to schedule a tow... See more

Rated 5 out of 5 stars

I'm truly grateful to Vehicles for Veterans for your help in donating my father's (a WW II vet) vehicle. I had zero luck with other organizations and working with you was a breeze. I've already reco... See more

Rated 5 out of 5 stars

The simplicity of the entire transaction is what made it so wonderful. I made a phone call and except for cleaning out the truck, I was basically done. Vehicles for Vets managed everything else. They... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Donate your car, boat, truck, RV, motorcycle or any other vehicle to help disabled veterans. Your donation provides support, encouragement and a better life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(5,278)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

After donating my vehicle

After donating my vehicle, I never heard anything from them again until now! I never received (as promised) a tax (rebate?) form. I checked the Spam folder and found it. Thanks.

4 September 2025
Vehicles For Veterans logo

Reply from Vehicles For Veterans

Thank you for reaching out and I’m sorry for any confusion. A preliminary tax receipt was emailed to you on September 5, 2025, at 8:59 AM Central Time. It’s not uncommon for these to get filtered into junk or spam, so please check there. For your convenience, I also emailed you a new copy today.

Vehicles for Veterans has proudly donated close to 200 million dollars to charities across the country. You are welcome to contact any of our benefiting charities directly and they can personally confirm the impact your donation helps make. Our primary benefiting organizations include:

Homes for Our Troops
Hope for the Warriors
Fisher House Foundation
Operation Homefront
K9s for Warriors
The Gary Sinise Foundation
FourBlock Foundation
Operation Second Chance
Veterans Airlift Command

We are typically among the largest private donors to many of these partners and every vehicle donated helps fund the programs and services they provide to veterans and their families.

Given this information and confirmation that your receipt was sent, we would appreciate if you could revise your review to reflect these facts. We take transparency and accountability very seriously and are proud of the difference our donors help create.

Thank you again for your generous support and for your service.

Rated 5 out of 5 stars

great job

You where on time to pick the vehicle up and the person picking the vehicle was kind and quick.

4 September 2025
Rated 1 out of 5 stars

I donated two motorcycles

I donated two motorcycles. Communication was terrible and I had to rearrange my entire work schedule because the people picking them up did not communicate nor even care if I knew anything at all about them coming. The time I was given was a joke and they never showed up. I called V for Vets, spoke to some guy who said “I don’t know, call the trucking company”. Then, I keep getting email and texts stating “something’s wrong with the title” for one of the bikes, incidentally a bike worth about $6k. The email said “someone will contact you” but I haven’t heard a thing. So this smells like a scam, I donated a very nice bike worth a decent amount of money to help a vet. What I got for that was extra work, worry and not even a donation I can use on my taxes. Apparently there’s a title problem but I haven’t heard a word, which makes me think that someone is just using that bike as if I gifted it to them instead of a vet. The second bike apparently “sold for $900” but I got a letter in the mail that said “we can’t give a receipt unless you write your SSN on this paper and return it to us.” Seriously, can anything sound more like a scam? Why was I never told any of these things when I first inquired? All in all, I wish I would’ve just sold the bikes myself or given them away to a friend. It wasn’t worth the trouble, didn’t help any vet, didn’t give a tax donation, was super frustrating, smacked of a scam the whole time, and remains unresolved. They say no good deed goes unpunished, well that’s true with these morons and I’ll never do anything like that ever again. Ever. Never. Yes, it’s that fly by night. Ridiculous. Don’t say I didn’t warn you.

3 September 2025
Vehicles For Veterans logo

Reply from Vehicles For Veterans

Jeff,

We’re sorry to hear about your experience and want to clarify a few things so there’s no confusion. The request for your Social Security Number is not from us- it’s a requirement from the IRS (the government), not Vehicles for Veterans. The IRS requires a donor’s SSN for any vehicle that sells for more than $500 if you plan to itemize your taxes and claim a deduction above that amount. You don’t need to provide it if you’re not itemizing or don’t wish to claim the tax benefit.

Regarding your donations, I can confirm both motorcycles were processed through our normal auction and title-handling system, and we’re actively working through the title issue you mentioned to ensure everything is properly transferred and closed out.

We truly appreciate your generosity in donating two motorcycles to support veterans, and I apologize that the pickup process and communication were frustrating. That’s not the experience we want donors to have, and I’ll be sharing your feedback with our logistics team.

Thank you again for your patience and for supporting our mission to help veterans.

Rated 5 out of 5 stars

Knowing that my donation was going to…

Knowing that my donation was going to help our Veterans. We can't do enough for them. My husband served in Vietnam during 1968-1969 then returned home to pass away from cancer due to Agent Orange exposure.

4 September 2025
Rated 5 out of 5 stars

Great

Great . Had vehicle picked up in 24 hours . Very professional !

4 September 2025
Rated 4 out of 5 stars

It was a very simple and easy process to donate…

It was a very simple process to donate my vehicle, and it couldn't be for a better cause! We owe our freedom to Veterans!!!

The only thing is, I never received any type of final email, or mailed paperwork, showing that I had indeed, completed the vehicle donation process. Both just for my personal records, and anything I may need for my taxes.

4 September 2025

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