V4 Consumer Reviews 1,383

I recently joined this new network and had a very positive experience. The service was smooth, professional, and everything was explained clearly. Sanjay was especially helpful throughout the process. He was patient, knowledgeable, and took the time to answer all my questions, making sure I understood everything properly. His excellent customer service made the whole experience stress-free and pleasant. I truly appreciate his support and would highly recommend both the network and Sanjay for the outstanding assistance provided.

V4 have been exceptional. The ability to speak to someone directly, who replies, calls you back and follows-up with you has been wonderful. Highly recommend their efficiency and excellent level of customer support, including after sales support.

Malik help me understand things when I do not know things

Payel knows what she is doing so efficiently and she patiently led me through various steps on my phone in particular an internet speed test

She was very helpful and patient, there were a lot of problems, but she stuck at it to resolve the problem. She was very professional and courteous.

Thought Malik was very good and information was first class found his manner very good and helpful kenny

Payal was an excellent advisor.
She was patient and understanding of the problem and communicated with me in a clear, calm and professional manner.
She helped me to understand what had gone wrong,how to rectify it and what to look out for in the future.

Smita Gosh was great and so helpful when it's needed. I get frustrated when things go wrong but she is so patient with me and always makes sure I am happy with everything before terminated the call. Great advisor

Spoke to Smita from V4 consumer and she was very friendly, easy to talk to and adjusted my needs in regards to my phone and internet needs straight away, as she listened and understood my current situation.
Made it a very easy and quick process.

Great customer service (special thanks to Shayoni C.), willing to take the time to talk through complex issues in detail and very understanding of my mother’s declining health.

The conversation was extensive and fully answered my questions about my broadband contract.
My price was reduced and the download speed was increased

Would have given zero if it was possible, little to no customer support, with increasing prices during contact period,

Arpa Bhattacharya was very helpful and compassionate. He was very friendly and the experience was easy.

Payal was efficient and had an enormous amount of patience.
She explained everthing she was doing and made me feel very comfortable. An excellent technician

They have been very helpful and the process of swapping phone contracts as be straightforward. Urmi Das has been the person that has helped with the process and been very professional.

My internet Broadband connection was not working today. I phoned V4 and the customer representative Payal Chatterjee was very helpful knowledgeable and patient. The reconnection was successful with her help.

The lady was lovely and very helpful guiding me all the time

The ring back to me after I left a voice message.to enquire what was wrong with my Internet. They have truly improved compared to previous years. I’ve been a customer there for the past 6 years. The lady sorted my Internet, and it’s working perfectly. Thank you.

The advice was very helpful and understanding the service I needed one again thank you for your cooperation in this matter