Utilink Consulting Limited Reviews 

979
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly knowledgeable, making interactions pleasant and stress-free. Many people highlight the exceptional service, noting its efficiency, clear communication, and the smooth process of managing utility accounts. Reviewers are particularly impressed with the significant savings achieved on energy and water bills, often securing excellent rates and competitive deals. Consumers appreciate the proactive approach in finding the best deals and the peace of mind provided by continuous support and clear explanations. The company's ability to simplify complex tasks, like switching suppliers or managing accounts, is frequently mentioned as a key benefit.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the significant... See more

Value for money

Customers report high satisfaction with the value for money, frequently highlighting significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon is a very friendly person who explains everything clearly and give me upmost confidence that she will get us the best deal she can. I would recommend this company to any charity struggling to... See more

Rated 5 out of 5 stars

Scott was extremely helpful from the very beginning, I have had other calls from other energy consultants and found them rude and very pushy. Scott took his time to explain everything and followed th... See more

Company replied

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

979 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(979)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

I would 100% recommend Utilink, super professional, full of knowledge and so helpful every step of the way. It's been really refreshing, thank you.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Lukas & Josh

Working with Lukas and Josh has been an exceptional experience from start to finish. Their professionalism, expertise, and dedication have made a real difference to our business.

Lukas, as an Energy Analyst, has an incredible ability to break down complex energy data and present it in a way that’s both clear and actionable. His insights have helped us better understand our energy usage and identify opportunities to improve efficiency and reduce costs. Lukas is always thorough, approachable, and genuinely invested in finding the best outcomes for his clients. His attention to detail and proactive communication make working with him an absolute pleasure.

Josh, the Pricing Specialist, has been equally outstanding. He combines deep market knowledge with a strategic approach to pricing that ensures fairness, transparency, and value. Josh took the time to fully understand our needs and consistently went the extra mile to provide clear explanations and tailored solutions. His responsiveness and professionalism gave us complete confidence in the process from day one.

Together, Lukas and Josh are a fantastic team — their collaboration, customer focus, and expertise shine through in every interaction. They don’t just deliver a service; they build trust and add real value.

I would wholeheartedly recommend Lukas and Josh to anyone looking for knowledgeable, reliable, and customer-focused professionals in the energy sector. They truly set the benchmark for excellence.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Abingdon House School energy quotes

Great advice and information with regards to understanding the best energy rates for our school. Also really quick responses and support with up to date cost break down for different energy groups.

Given the best quotes across a number of companies and all set up no hassle procedure for our new 18 month contract.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

What an outstanding service

What an outstanding service from Utilink. When business just seems to get more difficult I found this company which helped me navigate my business gas and electric saving me money (which is what we all need these days !) thankyou for all your help, Geoffrey

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Extremely profesional

I found the service to be extremely efficient. We are also very happy with the cost saving and the professional customer service/ We would highly recommend to all!

Thankyou

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely 1st class service

I have dealt with many companies regarding our business energy over the years and I’m so pleased now I’ve found Utilink, from beginning to end a friendly and very professional service, highly recommended. Thankyou, Peter

9 October 2025
Unprompted review
Rated 5 out of 5 stars

First class company.

Danny and Richard were very helpful and informative nothing was a bother to them I would highly recommend them.

17 October 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Valerie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent

We have used Utilink for a while and would highly recommend them. Gavin is verey helpful and explains things clearly throughout the whole process. Gavin secured us a great deal on our electricity and water bills.

16 October 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Keileigh,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Really responsive

Really responsive, great contract deals and everyone we have spoken to was professional and helpful.

15 October 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Professional and Transparent

As a new business owner I had no idea about the energy market, how it worked and what services were available. My first contact was from Lee who was excellent and is going to manage my account moving forward, then my second contact was with Josh who was so professional and went over and above to find me a highly competitive deal.

Aside from the professionalism of both guys and the deal I signed, the other huge positive from Utilink was their transparency. At no stage was I blasted with jargon, everything was clear and concise and I now feel super comfortable that I’m in great hands. Cheers guys.

13 October 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Wade,

Thank you for taking the time to leave us a review we really appreciate it. Lee and Josh will be delighted that they've helped as much as you've said they have. We try to be as clear and transparent to all of our clients as possible so it's great to hear you too recognised this.

If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Really friendly and approachable

Really friendly and approachable. There's never any pressure, no pushy sales, just a clear and detailed discussion on the best way forward. It's great to have direct contact with our own account manager Vicki who has been nothing but helpful.

30 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Sevice

Gavin Ferguson is brilliant, sorted out our water, gas and electric deals (cheapest prices) was available to answer questions and used all the necessary security procedures.

25 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mrs P,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Open & Transparent

Sam has always been a huge help in procuring our energy contracts. Between regular contact, pitching a number of options whilst being open and transparent has always made our experience a positive one.

19 September 2025
Unprompted review

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