Shannon is a very friendly person who explains everything clearly and give me upmost confidence that she will get us the best deal she can. I would recommend this company to any charity struggling to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
First Floor, Waterside House,, SR5 2TZ, Sunderland, United Kingdom
- 03300540471
- info@utilinkconsulting.co.uk
- utilinkconsulting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Explained everything clearly
Explained everything clearly, and handled all of the switch over details and went out of her way to find me the best deal possible. Made everything simple and straightforward.
Great service from start to finish
Great service from start to finish, saved me money on my energy renewals
Highly Recommended
I would 100% recommend Utilink, super professional, full of knowledge and so helpful every step of the way. It's been really refreshing, thank you.
great service from Utilink on my…
great service from Utilink on my utilities procurement, would highly recommend!
Friendly and reliable service!
Hi I have dealt with Leon many times…
Hi I have dealt with Leon many times over the last while, I find him very helpfull, efficient and very professional, I enjoy chatting with him hes an asset to your team.
Excellent customer service
Lukas & Josh
Working with Lukas and Josh has been an exceptional experience from start to finish. Their professionalism, expertise, and dedication have made a real difference to our business.
Lukas, as an Energy Analyst, has an incredible ability to break down complex energy data and present it in a way that’s both clear and actionable. His insights have helped us better understand our energy usage and identify opportunities to improve efficiency and reduce costs. Lukas is always thorough, approachable, and genuinely invested in finding the best outcomes for his clients. His attention to detail and proactive communication make working with him an absolute pleasure.
Josh, the Pricing Specialist, has been equally outstanding. He combines deep market knowledge with a strategic approach to pricing that ensures fairness, transparency, and value. Josh took the time to fully understand our needs and consistently went the extra mile to provide clear explanations and tailored solutions. His responsiveness and professionalism gave us complete confidence in the process from day one.
Together, Lukas and Josh are a fantastic team — their collaboration, customer focus, and expertise shine through in every interaction. They don’t just deliver a service; they build trust and add real value.
I would wholeheartedly recommend Lukas and Josh to anyone looking for knowledgeable, reliable, and customer-focused professionals in the energy sector. They truly set the benchmark for excellence.
Abingdon House School energy quotes
Great advice and information with regards to understanding the best energy rates for our school. Also really quick responses and support with up to date cost break down for different energy groups.
Given the best quotes across a number of companies and all set up no hassle procedure for our new 18 month contract.
What an outstanding service
What an outstanding service from Utilink. When business just seems to get more difficult I found this company which helped me navigate my business gas and electric saving me money (which is what we all need these days !) thankyou for all your help, Geoffrey
Once again an outstanding experience…
Once again an outstanding experience with Utilink, this company has saved me money and took all the hassle out of my business energy, thanks, Paula
Extremely profesional
I found the service to be extremely efficient. We are also very happy with the cost saving and the professional customer service/ We would highly recommend to all!
Thankyou
Absolutely 1st class service
I have dealt with many companies regarding our business energy over the years and I’m so pleased now I’ve found Utilink, from beginning to end a friendly and very professional service, highly recommended. Thankyou, Peter
First class company.
Danny and Richard were very helpful and informative nothing was a bother to them I would highly recommend them.

Reply from Utilink Consulting Limited
Excellent
We have used Utilink for a while and would highly recommend them. Gavin is verey helpful and explains things clearly throughout the whole process. Gavin secured us a great deal on our electricity and water bills.

Reply from Utilink Consulting Limited
Really responsive
Really responsive, great contract deals and everyone we have spoken to was professional and helpful.

Reply from Utilink Consulting Limited
Professional and Transparent
As a new business owner I had no idea about the energy market, how it worked and what services were available. My first contact was from Lee who was excellent and is going to manage my account moving forward, then my second contact was with Josh who was so professional and went over and above to find me a highly competitive deal.
Aside from the professionalism of both guys and the deal I signed, the other huge positive from Utilink was their transparency. At no stage was I blasted with jargon, everything was clear and concise and I now feel super comfortable that I’m in great hands. Cheers guys.

Reply from Utilink Consulting Limited
Really friendly and approachable
Really friendly and approachable. There's never any pressure, no pushy sales, just a clear and detailed discussion on the best way forward. It's great to have direct contact with our own account manager Vicki who has been nothing but helpful.

Reply from Utilink Consulting Limited
Excellent Sevice
Gavin Ferguson is brilliant, sorted out our water, gas and electric deals (cheapest prices) was available to answer questions and used all the necessary security procedures.

Reply from Utilink Consulting Limited
Open & Transparent
Sam has always been a huge help in procuring our energy contracts. Between regular contact, pitching a number of options whilst being open and transparent has always made our experience a positive one.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







