Utilink Consulting Limited Reviews 

982
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and genuinely helpful approach, making the process of managing utilities stress-free and easy to understand. People frequently highlight the excellent service, noting remarkable efficiency, quick responses, and clear communication, ensuring a smooth and hassle-free experience from start to finish. Consumers particularly appreciate the significant savings and highly competitive rates secured, often resulting in substantial reductions in energy costs and delivering exceptional value for money. Reviewers often mention feeling confident and well-informed, appreciating that the company takes the worry out of securing the best deals for their business needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the amazing support and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Price

Users describe positive interactions with price, often reporting significant savings on their energy bills,... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

Scott was extremely helpful from the very beginning, I have had other calls from other energy consultants and found them rude and very pushy. Scott took his time to explain everything and followed th... See more

Company replied

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(982)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really friendly and approachable

Really friendly and approachable. There's never any pressure, no pushy sales, just a clear and detailed discussion on the best way forward. It's great to have direct contact with our own account manager Vicki who has been nothing but helpful.

30 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Sevice

Gavin Ferguson is brilliant, sorted out our water, gas and electric deals (cheapest prices) was available to answer questions and used all the necessary security procedures.

25 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mrs P,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Open & Transparent

Sam has always been a huge help in procuring our energy contracts. Between regular contact, pitching a number of options whilst being open and transparent has always made our experience a positive one.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really friendly approach and no pressure applied. It was refreshing to experience this after previous pushy sales people had ruined my impression of brokers. Thanks again Dan

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Utilink staff have been amazing

Utilink staff have been amazing. The team have sourced reasonable rates for the school to budget with at a much lower rate than the school had before. We are very grateful for the work that Mathew and Josh have put into the school, bringing down our electricity and gas costs massively. Thank you.

17 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sharon,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

ENERGY CONTRACT REVIEW

Melissa met with us to discuss the next stage of transferring our utility bills over. We have found Melissa so helpful and always looks for the best deal for us.
I would definitely recommend Utilink for all your energy contracts.

11 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Danielle has been brilliant with…

Danielle has been brilliant with sorting out any problems and checking in every once in a while

12 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Hayley,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service...

Great service with a quick response rate. Friendly and professional and always willing to help.

12 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Polly,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Melissa is always so helpful

Melissa is always so helpful. She is amazing at her job, up to date with the current market. Always there to answer any questions. She is very efficient.

5 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Helen,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Good contacts established from the…

Good contacts established from the start and promises met in good time

12 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi David,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service,Friendly knowledgeable…

Great service,Friendly knowledgeable staff and always kept up to date with the progress of my contracts.

5 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Stuart,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Informative, Friendly + Attentive

Incredibly insightful and very informative! Super responsive and always happy to help with queries and guidance.

1 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

The Head Gardener Salon

The Head Gardener Salon - Found Utilink's service exceptional and saved money. Many thanks

12 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi David,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Stephen and Rikki made sure we got a…

Stephen and Rikki made sure we got a good price on our energy accounts and resolved an ongoing issue.
Many thanks

1 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mel,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

We’ve had a great experience with…

We’ve had a great experience with Utilink. The services around our energy contracts have been clear, efficient, and straightforward, which has made everything much easier to manage. Claire has been absolutely fantastic throughout the process – incredibly helpful, responsive, and professional. She went above and beyond to make sure we understood everything and got the best outcome for our needs. Highly recommend both the company and Claire for their excellent support.

10 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sandra

Thank you for taking the time to leave us a review we really appreciate it. Claire will be delighted with your feedback and we're over the moon she's helped as much as she has. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink

Claire went above and beyond helping with our energy renewal. She was open and honest throughout the whole process and kept us up to date at every step. Highly recommend Utilink to all our clients now.

12 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Damon,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Just renewed the energy accounts with…

Just renewed the energy accounts with Melissa for the next 2 years. Great service and good advice. Anyone looking for an energy consultant do give Utilink and try.

12 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

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