Ukcigs Reviews 88

So impressed with my first two orders from this website, the first order came in two deliveries very quickly, my second order took a bit longer but has just turned up all three cartons together. Will definitely be ordering from them on a regular basis.

Ordered 3 boxes, received only 2. When sending emails to get updates on the missing packet customer service responded with absolute jibberish each time until I threatened to charge back at which point a refund was finally processed. Tried to re-order to give them another chance only to be told both myself and wife are now barred from using this service.

Excellent service, great communication, safely packed boxes and fast delivery.

do uk cigs accept credit card payments in the uk
for what ever reason mine will not go through
anyone got any suggestions
thanks

Very happy with ukcigs. At first was apprehensive to buy, as I have never ordered cigarettes online but as I enjoy menthol cigarettes these had to be ordered online. I ordered 3 cartons of the Karelia menthol, the first carton arrived in 10 days or so, then I was informed the other 2 cartons could not be sent as they sold out, which I was relieved because when the first carton arrived I noticed I ordered the wrong ones. I wanted the slim ones but the ones I ordered were the normal size, which are a little stronger so I didnt enjoy them as much, my mistake. Ukcigs refunded my money 2 to 3 days later so happy with their communication and services. Looking to order the correct slim menthol cigarettes from them without apprehension.

No problems with ordering or delivery, arrived in the UK with no issues whatsoever. An excellent service.

I am waiting to place an order. I am from the UK and wary of placing an order at the current moment because of the covid-19 restrictions. Are you at Ukcigs able to post parcels into UK at the moment (Jan 2021)?

I can't rate ukcigs.co highly enough, there service is ***** 5star, the cost of the cigarettes I purchased is unbeatable, half cost of supermarkets prices. As for there Customer Service, I have never experienced a better customer service and would highly recommend this company. Thank you so much.

I have been trying to buy some cigarettes countless times for the last 2 months checking daily, but after carefully reading the reviews, not sure i will be ordering anything from them

Trying to buy some sigs, looking for about a month, showing all time sold out

Finally managed to find a company that comes up with the goods! The customer service is excellent and always keeps you up to date. I'm very happy with my order and will definately use them again. Trustworthy and efficient.

Excellent, I am So pleased with my order arrived in really good time , especially with the pandemic ! The woman I spoke to on their phone line were very helpful and kind and explained the slight risks which I took into account but compared to the price I normally pay in the U.K I thought it was worth taking the risk . It was my first ever order of ordering cigarettes on line and I am placing another order . My emails were answered promptly and it was so reassuring the company had a phone number so I could actually speak to a person and the girls were ‘so ‘ helpful , I have no negative comments whatsoever and you obviously do take a small risk but they reassured me I could have a full refund or a re-order if anything went wrong , so how can they be more reassuring and fair , Thank you very much U.K cigs . I have just placed another order 5 minutes ago ,, Sharon

This was my 2nd order with Uk cigs which was placed on 15/6/20 for 6 cartons of cigarettes.
The 1st 2 cartons arrived safely 17 days from order.
The next 3 arrived after 21 days
& the final one next day after
22 days.
I am extremely satisfied both with the service of delivery &
quality of the product.
I would thoroughly recommend
this company as being reliable
despite some negative posts
online.

All went perfectly yes it did take 30 days but was worth the wait for the price compared to uk prices it's so much better *****5stars

First time I have bought cigarettes online and has been a good experience. Took a while to arrive, I ordered 3 cartons, the first two cartons arrived within 2 weeks and the remainder carton took a further 2 weeks. Very good, in excellent condition and just what I ordered. Everything good and will order again. Thank you ukcigs.

My first order came after 11 days.Now i waiting for my second order.Good company!

Absolutely dishonest retailer. I have ordered 4 cartons of cigarettes, and got 4 tracking numbers for those packages. Hovewer, after 3 weeks I have received a message from the sender that those cigarettes are out of stock! So, I don't know what are these tracking numbers but I have still not received anything and I am still waiting for the refund. Very disappointing.

Hello there, yeah i just found in my bookmark this lovely site wich caused me troubles....says u pay tax and all but isnt true and u risk here when comes out of eu...ordered 6 cartoons sobranie and got just 3, other 3 got confiscated and retain by gov....saying that i didnt paid any tax for them and the cigarettes came from ukrain or that area....very poor and didnt got any refund btw i wont go to cry to them but yea, just saying my opinion.

Fantastic Compay. Excellent communication and prompt delivery.
The only online company I would use.

Great communication, unfortunately I did not receive my order, but a full refund has been issued

Thank you