Oliver phoned me and took me through a quick assessment to find out if I qualified to work in Australia, which I did. He was really friendly, and reassured me throughout the phone call. He seemed re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The young lady we spoke to is called jade she was very friendly very professional. Any worries or concerns we had about the immigration process she laid them to rest. The fact that we were eligible fo... See more
Company replied
Very easy and straightforward experience dealing with UIS Australia, couldn’t recommend enough. Big thanks to Olivia Woods who helped me with every question and got back to me very fast making the app... See more
Company replied
Due to the time difference it’s been adventurous connecting. However, once I did things went amazingly. I can’t remember the woman I spoke with originally and I feel bad for it because she was on poin... See more
Company replied
Company details
Written by the company
The visa application process for Australia is challenging for many future immigrants as they must follow and comply with various and specific requirements, point assessments, rules, and regulations. This is where UIS Australia steps in, providing our clients with our expertise and experience of the Australian Immigration process while staying focused on the final goal – successfully completing their Australian immigration process.
Contact info
91 King William Street, SA 5000, Adelaide, Australia
- +61-8-715-01857
- support@uisaustralia.com
- uisaustralia.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to get in touch with staff
It was very clear and easy to get a hold of staff for any questions.
The visa process can be very overwhelming and I didn't know where to start. It all started with a simple phone call to get more details and it was easy sailing from there.
11 March 2026
Unprompted review
Reply from UIS Australia
Hi Isabelle,
Thank you so much for your kind words! We’re glad to hear that you found it easy to get in touch with the team and that the process felt clear and manageable from the start. It’s great to know the initial call helped make things less overwhelming for you.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
I talked to Derrick
I talked to Derrick, lovely guy! He provided very clear and useful information and made sure I understood everything and would ask to make sure I did. He was very polite and friendly. I recommend his service!
5 May 2026
Reply from UIS Australia
Hi Frida,
Thank you so much for your kind words! We’re really glad to hear that you received clear and helpful information and felt well supported throughout your conversation. It’s great to know you had a positive experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Too insistent
I contacted you for more information and to gain a broader overview of the visa procedures, but the agent I spoke with was very kind and professional at first, but then when I pointed out that I had no intention of paying the deposit, he was very rude and insistent, so much so that it seemed like a real scam.
4 May 2026
Reply from UIS Australia
Hi Samuele,
Thank you for taking the time to share your feedback.
We are glad to hear that your initial interaction with our consultant was professional, and we are sorry to hear that the remainder of the conversation did not meet your expectations.
UIS Australia provides structured immigration-related consultations designed to explain potential visa pathways and eligibility options based on individual circumstances. During these consultations, clients are under no obligation to proceed or make any payment.
We do not recognise the characterisation of the interaction as described in your review. Our consultants are required to maintain a professional and respectful approach at all times, regardless of a client’s decision to proceed.
We take all feedback seriously and would welcome the opportunity to understand your experience further. Please feel free to contact our team directly with your details so we can look into this appropriately.
Kind regards,
UIS Australia
I really enjoyed chatting with Tyler
I really enjoyed chatting with Tyler. He was very informational and he also directed me on what to do and where I can look up some information on how to acquire a visa at this time, I’m not able to acquire one because of my criminal background, but he did inform me that sometimes laws do change and to check back within the next two months from the time that I spoke with him
4 May 2026
Reply from UIS Australia
Hi Kristopher,
Thank you so much for your feedback! We’re glad to hear that you found the conversation informative and that you received helpful guidance and direction on where to look for further information. We appreciate you sharing your experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Helpful and honest
4 May 2026
Reply from UIS Australia
Hi Tony,
Thank you so much for your feedback! We’re glad to hear that you found the support helpful and honest.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
I was not prepared for so many Emails…
I was not prepared for so many Emails and calls. And with a 80 years old Mum in the backround, no way.
4 May 2026
Reply from UIS Australia
Hi Alen,
Thank you for your feedback! We’re glad to hear that you took the time to share your experience and leave a review.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Worst company ever
This company is just made to steal your money and convincing you to do so based on lies. So an advice to everyone is to apply directly to companies for the jobs and not to get scammed by UIS Australia. (Case#:606980)
7 May 2026
Unprompted review
Reply from UIS Australia
Hi James,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations.
UIS Australia provides structured immigration-related consulting services designed to help clients understand potential visa pathways and eligibility options based on their individual circumstances. The scope of our services and associated terms are clearly communicated prior to engagement to ensure transparency.
We note your comments regarding your experience. However, we do not recognise the characterisation of our services as misleading or inappropriate. Our consultants are required to operate within established service procedures and professional standards at all times.
If there has been any misunderstanding regarding your case, we would welcome the opportunity to review this further with you directly. Please feel free to contact our team with your details so we can look into the matter appropriately.
Kind regards,
UIS Australia
Reply from UIS Australia
Hi Zachary,
Thank you so much for your feedback! We’re glad to hear that you received helpful support and had all your questions answered clearly.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Harry,
Thank you so much for your feedback! We’re glad to hear that you found the support informative, professional, and helpful.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
The guidance everyone gave was…
The guidance everyone gave was exceptionally good and everyone that I talked to was helpful with each phone call and or text message
3 March 2026
Unprompted review
Reply from UIS Australia
Hi Peyton,
Thank you so much for your kind words! We’re glad to hear that you received consistent and helpful guidance throughout your conversations and messages.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Derrek was very helpful patient and…
Derrek was very helpful patient and knowledgeable about my situation
I am looking forward to working with him in the future
Many mahalos (thanks)
5 May 2026
Reply from UIS Australia
Hi Kone,
Thank you so much for your kind words! We’re glad to hear that you received helpful and knowledgeable support and felt well guided throughout your situation. It’s great to know you’re looking forward to continuing the process.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Great service
Really informative.
Derek is the best! So nice and helpful and over all a great guy.
5 May 2026
Reply from UIS Australia
Hi Marlena,
Thank you so much for your kind words! We’re glad to hear that you found the service informative and had a positive experience throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Simon,
Thank you so much for your feedback! We’re glad to hear that you had a pleasant and positive experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Leon,
Thank you so much for your feedback! We’re glad to hear you had a great experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
This process was made very easy and all…
This process was made very easy and all thanks to olivia for making that happen. thankyou!
5 May 2026
Unprompted review
Reply from UIS Australia
Hi Ebonii,
Thank you so much for your kind words! We’re glad to hear that the process felt easy and smooth, and that you had a positive experience throughout.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Motahareh,
Thank you so much for your feedback! We’re glad to hear that you found the information helpful and informative. We also appreciate your comments regarding cost and will take this on board.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Helpful customer service
I spoke on the phone with Dean and he was very informative and helpful.
5 May 2026
Reply from UIS Australia
Hi Jerry,
Thank you so much for your feedback! We’re glad to hear that you received helpful and informative support during your call.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Bea,
Thank you so much for your feedback! We’re glad to hear that you found the support helpful.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Tasha was very friendly and informative…
Tasha was very friendly and informative about the additional information I asked for
4 May 2026
Reply from UIS Australia
Hi Rowan,
Thank you so much for your kind words! We’re glad to hear that you found the additional information helpful and had a positive experience throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Jade was amazing
Jade was amazing! She provided very useful information and answered all my questions clearly. She's professional and kind.
4 May 2026
Reply from UIS Australia
Hi Olenka,
Thank you so much for your kind words! We’re glad to hear that you received clear, helpful information and had a positive experience throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
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