Down Under Centre Reviews 288

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout the entire process. Many highlight the exceptional service received, noting that the team goes above and beyond to provide clear explanations and guidance. People appreciate the ease of contact and the smooth user experience, often mentioning the intuitive portal and the prompt responses to their questions. The service is frequently described as life-changing, with consumers feeling well-informed and confident that their applications are in capable hands. Reviewers often express gratitude for the personalized care and attention, making them feel like valued clients.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team's professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professional and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, knowledge, and... See more

Customer communications

Clients share positive opinions on contact, highlighting the ease and accessibility of communication.... See more

User experience

Consumers find the user experience to be positive, highlighting the ease and clarity of the process. Many... See more

Based on these reviews

Rated 5 out of 5 stars

We had an excellent, professional experience using the Down Under Centre. From our first video call, our agent Jenny, who was recommended to us by friends, made our options clear, and set out the ap... See more

Company replied

Rated 5 out of 5 stars

Great company, explained process, easy to use portal. Always on hand to ask questions. Lauren our case handler was so approachable and went above and beyond. We recommend them to everyone thinking of... See more

Company replied

Rated 5 out of 5 stars

We started with the DUC in August 2024 and had visa granted July 2025. Throughout the whole process we were kept well informed, very helpful even with constant question emails. Everything ran so smoot... See more

Company replied

Rated 5 out of 5 stars

The down under team are amazing. For what is such a stressful and uncertain time, you can always call on them. There is no question to big or two small. Thanks to Shelley and team, We can now st... See more

Company replied


Company details

  1. Visa Consultant
  2. Educational Consultant

Written by the company

Specialising in Australian Trade and Professional Skills Assessments: Electrical, Construction, Mechanical, Engineering, Teaching, Nursing, Hospitality, IT and more. Visa services for Skilled, Partner, Parents, Employer Sponsored and more. FREE, honest appraisal of your eligibility.


Contact info

5.0

Excellent

TrustScore 5 out of 5

288 reviews

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Rated 5 out of 5 stars

Olivia was amazing!

Olivia was amazing, she made the whole process easy and stress free. Very good communication and always good and quick responses whenever we had any queries or questions. Can’t thank her enough for all her help. Thank you Olivia, from the Mackay family.

14 April 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Hi Craig, thank you very much for your review. We're so pleased to hear Olivia was always responsive to your queries, congratulations on the visa grant! We will share your kind words with Olivia.

Rated 5 out of 5 stars

Excellent outcome

We had an excellent, professional experience using the Down Under Centre. From our first video call, our agent Jenny, who was recommended to us by friends, made our options clear, and set out the application requirements in an extremely straight-forward way. Jenny was on hand at every stage of the process, via email.
At the important milestones, both when we were invited to apply for our 189 visa and when it was granted, Jenny contacted us by phone. It was very nice that she experienced the delight that we did at these times.
I would highly recommend Jenny, and the Down Under Centre, to assist with your application

17 February 2026
Unprompted review
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Reply from Down Under Centre

Hi Ryan, thanks for your thoughtful review! We're glad to hear Jenny made the process feel straight-forward for you. Your feedback and recommendation will mean a lot to Jenny so we'll be sure to pass on your kind words.

Rated 5 out of 5 stars

The down under team are amazing.

The down under team are amazing.

For what is such a stressful and uncertain time, you can always call on them. There is no question to big or two small.

Thanks to Shelley and team, We can now start our Permanent Resident journey in Australia!

2 April 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Thank you so much for your wonderful feedback. We’re delighted to hear that our team was able to support you through what can be a stressful and uncertain process. Shelley and the team will be thrilled to know their guidance made such a positive difference.

Rated 5 out of 5 stars

Great company

Great company, explained process, easy to use portal. Always on hand to ask questions. Lauren our case handler was so approachable and went above and beyond. We recommend them to everyone thinking of moving down under.

18 March 2026
Unprompted review
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Reply from Down Under Centre

Hi Lou, thank you so much for your kind review and recommendation! We're pleased to hear you found our systems easy to use and Lauren went above and beyond! We'll pass on your kind words to her.

Rated 5 out of 5 stars

Supportive staff and knows how the…

Supportive staff and knows how the system work

25 March 2026
Unprompted review
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Reply from Down Under Centre

Hi Marlon, thank you so much for your review. Our team will be pleased to hear how supportive we have been.

Rated 5 out of 5 stars

So grateful to have done my skills…

So grateful to have done my skills assessment with these guys, It was honestly alot easier and quicker than I thought and I definitely recommend!

20 March 2026
Unprompted review
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Reply from Down Under Centre

Hi Kai, thanks for your review! We're so pleased to hear you found the process to be easier with our assistance. All the best, Kai!

Rated 5 out of 5 stars

I had a fantastic experience with Down…

I had a fantastic experience with Down Under Centre Australia throughout my immigration journey. As an electrician, the process of getting my skills assessment and securing the NSW 190 skilled visa felt overwhelming at first, but their team made everything clear and manageable.
A special thank you to Shelley and Wes, who were incredibly supportive, knowledgeable, and responsive the entire time. They guided me step by step, answered all my questions, and made sure nothing was missed.
Thanks to their help, I was able to successfully complete my skills assessment and obtain my 190 NSW skilled visa which was granted in 7 weeks after police clearenaces and medicals, I couldn’t have done it without them.
I highly recommend Down Under Centre Australia to anyone looking for professional and reliable immigration assistance.

Dan

11 March 2026
Unprompted review
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Reply from Down Under Centre

Thank you, Dan, for sharing your wonderful experience! We're thrilled to hear Shelley and Wes provided such excellent support throughout your journey. Congratulations on your visa success, and best wishes for this exciting new chapter in Australia!

Rated 5 out of 5 stars

A fantastic company to help you relocate to Australia

The DUC have been fantastic from our first contact back in 2022 so having our PR visa granted in Feb 2026. They have always responded quickly and all staff are very knowledgeable on any aspects of the process. We would highly recommend anyone looking to make the move Down Under!

17 March 2026
Unprompted review
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Reply from Down Under Centre

Thank you, RJ, for sharing your experience! We're thrilled we could assist you throughout your journey to Australia. Your recommendation means a lot to us, and we're happy to have been part of your migration journey.

Rated 5 out of 5 stars

Help towards 189 skills visa

Initially I was told by another agent that I wouldn’t have been able to get my 189 skills visa but DUC made it happen for me. I had no idea on the process and what was required so that was when these guys come into play. Excellent from start to finish, proficient and positive throughout, they are the best at what they do. Nothing in life comes easy but with the help of DUC they definitely made this process easier for me. I will not hesitate to continue to pass there details onto fellow employees and friends. Thanks again to everyone at DUC. Wishing you all the best

Gavin

12 March 2026
Unprompted review
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Reply from Down Under Centre

Thank you, Gavin! We're thrilled we could assist with your 189 skilled visa journey and make the process smoother for you. Your recommendation means a lot, and we're grateful for your trust in our team!

Rated 5 out of 5 stars

Outstanding support from a truly professional team

I had a great experience with Down Under Centre throughout my skills assessment process. The whole team was professional, supportive, and always patient, even when the process took time.

A special thank you to Wes, Louisa, Tully, the client managers, and the assessors team for their guidance and reassurance along the way. They made me feel confident and well supported at every stage.

I genuinely appreciate the effort and professionalism of everyone involved and would highly recommend Down Under Centre to anyone going through a similar process.

12 March 2026
Unprompted review
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Reply from Down Under Centre

Thank you, Jayzanite, for your kind words and detailed recognition of our team's efforts. We're thrilled to hear about your positive experience, and your recommendation means a lot to us. Best wishes for your future endeavors!

Rated 5 out of 5 stars

Definitely choose Down Under Centre if you’re looking to move to Australia!

I had an amazing migration officer, Cai.
He was extremely helpful at all times and kept me up to date throughout the whole process. Communication was so easy and he allowed for an easy and clear process.

11 March 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Hi Charis, thank you for sharing your positive experience with the DUC. We're pleased to hear Cai was always available to help and communication was easy and clear. We'll share your kind words with him.

Rated 5 out of 5 stars

The down under centre team have been…

The down under centre team have been incredible. They have been there every step of the way and made a really stressful process nice and easy.
Jenny especially has answered all our questions and has been kind and patient throughout. Doug was amazing through the skills assessment.
We couldn’t have done it without Jenny & Doug and all the admin team.
Thank you so much.
Shauna & Jess

6 March 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Thank you, Shauna, for sharing your positive experience! We're thrilled to hear our team, especially Jenny and Doug, made the process smooth and stress-free for you and Jess. We're here to support you always!

Rated 5 out of 5 stars

The best company to use if your wishing…

The best company to use if your wishing to emigrate to Australia 🦘.

1 February 2026
Unprompted review
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Reply from Down Under Centre

Thank you, Daniel! We're thrilled to hear we could assist you so well with your plans to emigrate to Australia. Best wishes on your exciting journey!

Rated 5 out of 5 stars

It started as a difficult mountain to…

It started as a difficult mountain to climb but when I started my assessment with Down Under centre it was like I have done this maybe 10 years ago. These guys are professionals the way they communicate and their tutorials is really amazing. Keep the good work guys.💯 #TEAM DOWN UNDER CENTRE

27 February 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Hi Farai, thank you so much for your kind review! It is great to hear how helpful our team and the Skills Assessment Portal has been for you.

Rated 5 out of 5 stars

We dealt with Vic on our visa process…

We dealt with Vic on our visa process and wow what a service she provided.
From start to finish was always there answering my worries and concerns. Always quick to respond and I would 100% recommend the DUC.
Thank you Vic
Robert & Karen

26 February 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Hi Robert and Karen, thank you for sharing your recommendation! We're very pleased Vic was always available to answer your questions and worries and will share your kind words with her.

Rated 5 out of 5 stars

Absolutely fantastic service from the…

Absolutely fantastic service from the The Down Under Centre. From first contacting Vic back in January last year to receiving our phone call this morning confirming our visa has been granted — the support has been incredible every step of the way.
A huge shout out to Vic, Shelly and Doug for their professionalism, reassurance and guidance throughout the entire process.
If you’re thinking of starting your immigration journey, look no further than the DUC — you won’t regret it! ⭐⭐⭐⭐⭐

25 February 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Thank you, Stephen! We're thrilled to hear about your wonderful experience and successful outcome. We'll pass on your kind words to Vic, Shelley, and Doug. Best wishes for this exciting new chapter of your journey!

Rated 5 out of 5 stars

Sponsored visa, amazing help

I visited Australia on holiday last year & came back with a dream to emigrate. I had been in contact with a potential employer but neither of us knew how the process of sponsoring would move on from our chat, so I contacted DUC once I was home & got the ball rolling. From the first call Cai put my mind at ease & said this would be a possibility if I had a company willing to sponsor me. From then on Cai spoke with my employer & instructed us on everything we needed paperwork wise. He worked miracles & was always easy to reach. From started the process in June with just a dream to getting my visa in January just 6 months later. I couldn’t have done it without his help so thank you & to the DUC. I have also signed up for the relocation agent to through DUC

20 June 2025
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Hi Blain, we're thrilled to hear about your smooth visa process and successful relocation! It's great to know Cai and the team could support you effectively. Thanks for entrusting us with your journey to Australia!

Rated 5 out of 5 stars

Amazing team highly recommended to…

Amazing team highly recommended to everyone

10 February 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Thank you, Marilou, for your kind words! We're thrilled to hear you had a great experience with our team and appreciate your recommendation.

Rated 5 out of 5 stars

Highly recommend!

Highly recommend!

1 week today since we received our grant and we are still on a complete high!
Jenny Baker, Doug, Wes and the team are amazing! After initially being told in 2024 by another migration agent that our only way was through sponsorship, Jenny made it happen through a skilled visa! Jenny managed our expectations perfectly from start to finish. With direct honesty and clear, informed details, we remained patient and made it to a grant! Worth every penny to have the team behind us. Everyone we dealt with replied to enquiries in a timely manner, and answered all of our many queries! We will be forever grateful to The DUC!

6 February 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Hi Rachel, huge congratulations on your visa grant! Thank you for sharing your journey with Jenny and our team. We're so pleased to hear how all of our time assisted you from start to finish, especially Jenny, Doug and Wes.

Rated 5 out of 5 stars

5* experience

We put our trust in to the DUC and they didn't let us down, great company and all the staff are very helpful for every step of the journey. Highly recommended to anybody thinking of making the move

3 February 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Hi John, thanks for your review! We're pleased you had a great experience with our team and your recommendation means alot to us.

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