Two Skies ScotlandReviews 

420
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality and craftsmanship of the jewelry, often describing pieces as beautiful, unique, and stunning. Many appreciate the wide selection of Scottish stones and pearls, with items frequently exceeding expectations and drawing admiration. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders much sooner than anticipated, even for international shipments. Reviewers also commend the excellent customer service, noting the helpful and friendly staff who respond quickly and clearly to inquiries. However, some people were dissatisfied with the lack of detailed color descriptions for stones and the absence of rose gold offerings. A few other people also felt that some stones could have had more polish and one mentioned a printer issue preventing a gift note from being included.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the beautiful, unique, and high-quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful craftsmanship and unique... See more

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency, with... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent and brilliant.... See more

Order

Users describe positive interactions with order, with many expressing excitement about receiving their items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I knew I wanted a piece of jewelry for my 20th anniversary/first trip to Scotland & I knew I wanted a local artist, so I put Two Skies on my list of places to check out. Was delighted with the Edinbur... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this shop highly enough. No-where else will you find hand panned Scottish Gold and genuinely very rare Scottish Gemstones. Combine this with unique designs and outstanding customer... See more

Company replied

Rated 5 out of 5 stars

blind friendly site. I would like more detailed colour descriptions written because I cannot see the colours of stones. I anticipate my gneiss purchases earrings and celtic knot pendant. I look forwar... See more

Company replied

Rated 5 out of 5 stars

Best shop ever 🤗 so happy to have found. Large selection of beautiful stones and jewellery. Customer service mega, super nice and helpful. So far only bought online, hope very much to visit the shop... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We're a very small family run Scottish jewellery business - headed up by serial adventurer Adam, who has travelled the world extensively in his quest for sustainable and ethically sourced gemstones for use in our jewellery. If you're local to Edinburgh, check out our fantastical wee gem of a shop on the Royal Mile at 5 High Street, Edinburgh.


Contact info

4.9

Excellent

TrustScore 5 out of 5

420 reviews

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1-star

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4.9

All reviews

(420)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I told my daughter about the pendant…

I told my daughter about the pendant her uncle bought at your shop and that the stone was the same as the stones at Stonehenge and she wanted one as well. I pick the one with the Celtic knot at the top for her birthday present. Not only did the pendant come quickly it is beautifully made and she is going to love it.

2 June 2024
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Reply from Two Skies Scotland

Fantastic. We are so pleased we could provide a gift for a special occasion. Thank you for your lovely review

Rated 5 out of 5 stars

As always

As always, Two Skies is prompt about delivery, amazing to connect with if there are questions and best of all they obtain materials direct from local suppliers. Small business with impeccable service.

6 June 2024
Unprompted review
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Reply from Two Skies Scotland

Thank you for the review Leslie and for being a wonderful customer

Rated 5 out of 5 stars

Treasures!

I ordered two gorgeous pendants- moonstone and old willow-from the US. They arrived within a week, nicely wrapped with a wee information card. This is a company who really cares about their product and their customers.

14 May 2024
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Reply from Two Skies Scotland

We are so happy to receive your review Ms Brooks, thank you

Rated 5 out of 5 stars

Absolutely stunning piece of jewellery

Absolutely stunning piece of jewellery. True to size and was delivered the next day in stunning packaging. Very reasonably priced and still feels like such a treat. Would order from here over and over.

7 May 2024
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Reply from Two Skies Scotland

Thank you for your purchase and your review Ruby

Rated 5 out of 5 stars

Top quality

Promt delivery, beautiful attention to detail in the packaging and their work is absolutely exquisite.

8 April 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

Unique

Prompt, friendly service. Excellent, unique product.

4 April 2024
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Reply from Two Skies Scotland

Thank you so much for sharing your feedback with us! :)

Rated 5 out of 5 stars

I fell in love with your store

I fell in love with your store in Scotland when I visited in October. And searched forever to remember the name and found it. My mother and I both love the store and wanted our own pieces of Scotland. Last time I wasn't able to get any but this time I saw the cobblestone and HAD to have it. It over shot my expectations and makes me feel like I have a piece of the place I love.

31 March 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review - we're glad you enjoyed your visit to the shop.

Rated 5 out of 5 stars

Marble stone necklace

You have a wonderful selection of jewelry.
Love my marble stone trinity knot necklace. I asked that you send me a mottled stone and you did. Thanks.
I'm just sorry I didn't find your shop whilst in Edinburgh.

17 March 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

The two pendants are very beautiful

The two pendants are very beautiful, very well made and have a good energy! They came safe to their new home.

24 November 2023
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Reply from Two Skies Scotland

Hello, Thank you so much for taking the time to write us a review, we really do appreciate it. We are so happy your pendants arrived safe and sound.

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Very fast shipping. Beautiful ring! Can't wait to get my next piece!

11 March 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

Very impressed highy recommend

Easy website to view items, description accurate, easy adding to cart, and payment process easy to navigate. Postage process very efficient and communicated well, free postage for me (yay). Very very happy with product- pendant and stone are stunning, and packaging from store. I have also visited this store in Aug 2023, the gentleman very helpful and nice. Highly recommend, next time i return to Edinburgh i will definitely visit again! Thank you Two Skies Scotland.

14 March 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us such a detailed review!

Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace. Came packaged very nicely and delivery was very quick. Would definitely buy again (love visiting the shop when in Edinburgh!)

10 March 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

Very pleased.

Service was very quick and the product arrived promptly, even from halfway around the world. Beautiful pendant. We are delighted. Thank you very much.

4 March 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

Gorgeous Ring

The ring is gorgeous. It came so quickly too.

2 March 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

Opal pendant and chain

Popped in today and Chloe helped me with my purchase of an opal pendant and chain. Love browsing in this shop staff are always friendly and helpful.

5 March 2024
Unprompted review
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

I received my necklace in the USA…

I received my necklace in the USA today.
I LOVE IT.
It's more GORGEOUS than I expected.
Will be purchasing another item from Two Skies in the future.
THANK YOU. 😘

22 February 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

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