This Month's Craft Reviews 

108
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers had a great experience with this company. Customers consistently praise the subscription boxes, finding them enjoyable and an excellent way to explore new crafts and expand their creative skills. Many appreciate that the boxes include all necessary items, often with high-quality materials, making it easy to engage in various hobbies. The customer service is frequently highlighted as exceptional, with people noting quick, helpful, and understanding responses that resolve issues promptly and effectively. However, some people mentioned experiencing difficulties with customer support, citing instances of non-existent responses, needing to explain themselves multiple times, or a lack of follow-up after initial contact.

What people talk about most

Product

Consumers find the product to be a positive experience, with many loving the boxes and praising the quality... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its helpfulness,... See more

Response time

Customers had positive experiences with response time, often highlighting the quick and timely responses from... See more

Subscription

Clients share positive opinions on subscription, with many reviewers expressing delight and satisfaction with... See more

Quality

Reviewers mention positive feedback about quality, with many consumers impressed by the high-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This Months Craft was extremely helpful when I needed to cancel my order. I was really excited for the box, but I just couldn’t afford it at the moment. They were very accommodating and canceled my or... See more

Company replied

Rated 5 out of 5 stars

I love subscription boxes so I switch through them occasionally, this one is my favorite. I always joke that my hobby is hobbies and this is the perfect box for it. Even if I get a craft I'm already i... See more

Company replied

Rated 5 out of 5 stars

My box arrived damaged and missing an item. I reached out to customer service and they responded so quickly and sent an entirely new box immediately. You definitely get what you pay for with this subs... See more

Company replied

Rated 5 out of 5 stars

My daughter and I have done 3 subscription boxes so far and they are just so much fun and a learning experience. Its fun trying something u never have before. Truly a great way fo expand your knowledg... See more

Company replied


Company details

  1. Hobby Store

Written by the company

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Contact info

4.2

Great

TrustScore 4 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(108)

44 reviews in the last 12 months

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Rated 2 out of 5 stars

Good idea awful directions

I love crafts and I love this idea. The directions however are incredibly awful and frustrating.

29 November 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you for sharing your feedback. We’re so glad you love the idea of our kits, but we’re truly sorry to hear the directions caused frustration. That’s definitely not the experience we want for our crafters.

We encourage you to contact our customer support team and share more about the issues you faced. We’d love the chance to assist you and improve your experience!

Rated 1 out of 5 stars

This Month's Craft Has Serious Issues

This Month's Craft is my new favorite monthly subscription! That's what I said a few months ago when I received my first box. The next month this company took my money and failed to send anything. The next box had $15 worth of items and I was charged more than twice as much. The ads for this subscription tell you "you won't regret it" and "$80 worth of supplies at a low price", neither of these is true. I Do regret it and sending a cheap craft that I can get at a store for $15 or less is ridiculous. Also sending me a DIY box that does not include "everything you need" to complete or even begin this project. I'm extremely sorry I fell for this garbage. Customer service is a joke. As far as I'm concerned they owe me. Needless to say this subscription is cancelled.

15 November 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Wow, thank you so much for the fantastic review! 🌟 We’re beyond excited to hear that This Month’s Craft has become your new favorite! It’s amazing that you gave wood carving a try and found yourself enjoying it—what a great way to discover new hobbies! We love keeping things fresh and exciting each month, and it means the world to us that you're enjoying the surprise of each box. Thanks for choosing us, and we can’t wait to see what you create next! 🎨✨

Rated 5 out of 5 stars

This month's craft is just amazing

This month's craft is just amazing! I'm having so much fun starting with my project <3 I have been looking for a new hobby for a while now. This month's craft's DIY box has definitely become it!

8 November 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for sharing this! We’re thrilled to hear that you’re enjoying this month’s craft and having a blast with your new project. Knowing that we could help you find a new hobby really makes our day. Happy crafting, and thank you for being part of our community! ❤️

Rated 1 out of 5 stars

scammed, it seems.

ordered, subscribed. got one box, charged for two. when I asked about my second box 'oh, that's been cancelled, but you can use this code for your next order to get 10% off'
... but I'm subscribed. and they couldn't, wouldn't or otherwise didn't contact me ahead of time to tell me they'd just decided to cancel a month on me. and after a month of emailing, they aren't refunding. and they hide things nicely so I can't find out what their attorney general might be.
pretty much pure fraud at this point.

7 October 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey there, Mal! I’m really sorry to hear about your experience, and I apologize for the frustration and confusion this has caused you.

It’s disappointing to hear that your subscription was canceled without clear communication and that you’ve had difficulty getting a resolution.

Your feedback is incredibly important to us, and I assure you we will look into this matter further. Please reach out to us directly so we can address your concerns and find a way to make this right.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I love the idea of trying out different…

I love the idea of trying out different crafts every month. First month was a positive surprise, let's see what's next!

19 August 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for sharing your excitement! 😊 We're thrilled that you enjoyed your first month, and we can't wait to surprise you with more fun and creative projects in the coming months. 🎨✨

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