This Month's Craft Reviews 91

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the quality of the materials and the comprehensive nature of the kits, which include everything needed for crafting. People also appreciate the clear and easy-to-follow instructions provided with each craft, making new hobbies accessible and enjoyable. The subscription service itself is well-regarded, with many finding it a fun and convenient way to explore different crafts. However, some people were dissatisfied with customer service, mentioning issues like slow responses, having to repeat themselves, or receiving conflicting information. A few other people also felt that the quality of some crafts was low or that pieces were occasionally missing from their boxes.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers highly recommend the craft boxes,... See more

Instructions

Consumers generally find the instructions to be clear and easy to follow, making projects enjoyable and... See more

Quality

Clients share positive opinions on quality, praising the high-quality materials and thoughtful curation of... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the fast, friendly, and... See more

Subscription

Customers consistently note positive experiences with their subscription. Many express delight in receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my monthly subscription early in the month, but haven't explored it thoroughly. However, I'm excited to learn how to make hot sauce. My roommate loves hot sauce, so this will be a project f... See more

Company replied

Rated 4 out of 5 stars

I initially tried out this company to see if it would help during the winter doldrums. I interacted with the company via email and they were lovely. I tried 2 boxes and then decided to cancel the subs... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed each months new craft. I have loved learning new crafts each month and since it’s a complete project it’s cheaper for me to do them then to buy all the stuff to try it. Would definite... See more

Company replied

Rated 4 out of 5 stars

Boxes are fun and come with really nice supplies. Shipping is fast. I do think there is some room for improvement; directions could be clearer and I have found some errors but nothing major. It is fun... See more

Company replied


Company details

  1. Hobby Store

Written by the company

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Contact info

4.0

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love trying new crafts...

I love trying new crafts.... But getting all the supplies is always so expressive. These monthly boxes are PERFECT. I get to try new things and everything I need is right there in the box. I'm hooked.

24 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Dear Kim! Thank you for your wonderful feedback! 😊

We totally agree — trying new crafts is such a joy, but gathering all the supplies can definitely be a hassle (and pricey!).

That’s exactly why we created this subscription: to make exploring new hobbies simple, fun, and affordable.

We’re thrilled to hear you're hooked — we can’t wait to send you your next surprise project! 🎁🎨

Rated 5 out of 5 stars

Love my craft box

I love that you have everything you need in one box

7 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey there, Crystal! Thank you so much for your kind words! 💖

We believe crafting should be stress-free and fun, and we're so happy to hear that having everything you need in one box makes it easier for you to enjoy the experience.

It’s wonderful to know our boxes are bringing a little extra joy and creativity to your day! ✂️📦

Rated 5 out of 5 stars

Easy to follow directions and great…

Easy to follow directions and great product!

14 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey There, Cynthia! Thank you so much!

We’re so happy to hear the directions were easy to follow and that you loved the product 😊

We hope each box continues to spark creativity and joy!

Rated 5 out of 5 stars

Awesome craft!

The birdhouse craft that we received was fun, and adorable! We have it hanging up outside and are enjoying it everyday!

9 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Dear Jennifer! That’s wonderful to hear! 🐦

We love that your birdhouse turned into something you’re enjoying daily—that’s what crafting is all about.

Thanks for sharing this sweet update!

Rated 5 out of 5 stars

very good quality

very good quality materials and easy to follow instructions. overall a great company.

30 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hello Breezy! Thanks a ton for the kind words!

We're proud to offer high-quality materials and simple, clear instructions.

So glad you’re enjoying your experience with us! 🧶

Rated 5 out of 5 stars

I love getting a new craft in the mail…

I love getting a new craft in the mail every month! I get to try something I never would normally grab!

30 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey Jenni! We’re thrilled that you’re loving the monthly surprise! 🎁

It’s such a joy to help you explore new crafts you might not have chosen otherwise.

Happy crafting!

Rated 5 out of 5 stars

Great Experience - Highly Recommend

I have loved my experience with This Month's Craft! One of my friends found it originally and we get together each month to do our crafts together. I love that they include everything you need for a craft (minus maybe a cup of water of course!) so I don't have to worry about having anything unusual on hand. They also have fantastic customer service! One of my boxes was damaged after it arrived during a rainstorm. They responded so quickly and were able to send me a replacement. I highly recommend for anyone looking to explore different crafts!

30 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hello Katrina! This made our day—thank you! 💛

We absolutely love that you and your friend craft together each month, and we’re so glad our team could quickly make things right with your rain-soaked box.

We appreciate the recommendation and hope you keep discovering new favorites!

Rated 5 out of 5 stars

This Month's Craft kits are quality…at an affordable price.

This Month's Craft kits are quality products full of information about the craft, its history and instructions on how to do it. Let TMC teach you new and exciting hobbies for hours of entertainment.

8 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Dear Sandy! We’re so grateful for your thoughtful review!

It's wonderful to hear that the added context and history are making the kits even more enjoyable.

Here's to many more exciting hobbies ahead! 🎨

Rated 5 out of 5 stars

I love getting my craft boxes

I love getting my craft boxes each month. They are fabulous some I have not had the opportunity yet to complete just because I’m so busy, but I am so excited as are my nieces that all get to enjoy.

30 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey there, Chris! Thank you so much!

We completely understand how busy life can get, but we're thrilled to hear how excited you and your nieces are about the kits 💕

They’ll be waiting when you're ready!

Rated 5 out of 5 stars

These boxes are so much fun

These boxes are so much fun, and the quality of the materials is amazing. Can’t wait for more!

30 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey Beth! We’re so happy you’re loving the boxes and that the quality is shining through! ✂️

Thanks for the enthusiasm—we can’t wait to send more your way!

Rated 4 out of 5 stars

Boxes are fun and come with really nice…

Boxes are fun and come with really nice supplies. Shipping is fast. I do think there is some room for improvement; directions could be clearer and I have found some errors but nothing major. It is fun to try new things without investing too much money.

30 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Dear Destinie! Thank you for your honest and helpful feedback!

We're so glad you’ve been enjoying the variety and quality of the supplies, and we love that you're exploring new crafts without a big investment 🎨

We’re always working to improve, so we appreciate your note about the instructions—we’ll keep striving to make each project even easier to follow.

Happy crafting!

Rated 5 out of 5 stars

Easy to work with and receive awesome…

Easy to work with and receive awesome crafts

12 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Dear Linda! Thanks a bunch!

We’re glad the process has been smooth and that you're enjoying the crafts.

There’s more fun headed your way soon! 😊

Rated 4 out of 5 stars

Excited for hot sauce

I received my monthly subscription early in the month, but haven't explored it thoroughly. However, I'm excited to learn how to make hot sauce. My roommate loves hot sauce, so this will be a project for both of us. The one star that was taken off was because the apple cider vinegar leaked and everything, including the instruction booklet, was wet when I got it.

15 May 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey Tami! Thanks so much for your review!

We’re excited for you and your roommate to dive into the hot sauce project—it’s a fun one 🔥 We’re really sorry to hear about the vinegar leak and the wet booklet, though.

That’s definitely not how we want your unboxing experience to go.

Please feel free to reach out to our team so we can make it right!

Rated 5 out of 5 stars

Fantastically Great!

I am writing to tell you I received my two craft boxes today and I absolutely love them!

I cannot believe how fantastic they are and all the quality items for the craft that are included in the box.

I cannot wait to get started on my new journeys and for my next two boxes to arrive!

Thank you,
Kari Moore

25 April 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey there, Kari! Thank you so much for your wonderful message! 🌟 We’re absolutely thrilled to hear how much you loved your boxes and that you’re excited to start your new crafting adventures.

It means the world to us to know that the quality and care we put into every box made such a great first impression. We can’t wait to continue this creative journey with you — your next two boxes are on their way to bringing even more inspiration and joy! 💜

Happy crafting!

Rated 1 out of 5 stars

I don’t recommend

Upon opening the box, I was met with considerable disappointment regarding its contents. I had placed my order based on the assurances provided on their website, which included a "money back guarantee" and "easy and free returns." However, when I attempted to reach out via phone, there was no response. In my email inquiry regarding a return label and refund, Stanley informed me that "we're not currently processing returns at this time" and offered a 20% discount on my next purchase instead. I had clearly and courteously requested a refund. Why is it that the website does not explicitly state, "we're not currently processing returns at this time" and that refunds are not issued?

14 March 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey there, Brandee. We’re truly sorry for the disappointment and frustration you’ve experienced with your order and our return process. We understand how important it is to have clear and transparent policies, and we regret that our communication did not meet your expectations.

We appreciate your feedback regarding the information on our website and will review how we present our return policy to ensure it is as clear as possible. Our goal is always to provide a positive experience, and we sincerely apologize for any confusion.

That was not the response that you should have gotten, and we are already reviewing our processes.

We'll reach out again and we will do our best to assist you further.

Thank you for bringing this to our attention—we truly value your support and feedback.

Rated 1 out of 5 stars

Do not subscribe

Do not subscribe! I was excited about the idea of getting everything I needed in one box to do a different craft each month. Unfortunately the crafts they have sent are extremely cheap. I have found the same kits on Temu for 1/2 or even less than 1/2 the price. When I contacted them (over and over) via email , I got no response . I did get some text messages but they didn’t identify themselves, so I thought it was spam. When I finally realized it was the company, they told me I couldn’t return because I had opened the box. This is not an American company. No value or integrity. Just looking to make a quick buck! Sad! Very sad!

2 March 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

We’re truly sorry to hear that your experience has been so disappointing. That’s certainly not the standard we strive for. Please reach out to us directly on Facebook messages with your order details, and we’ll do our best to resolve this situation for you as quickly as possible. We value your feedback and want to make things right. Thank you for your patience.

Rated 1 out of 5 stars

Company guarantee is worthless

I received 2 boxes. The first month was a cheap carving knife and a few blocks of basswood. I was unimpressed but the second box was some cheap cardboard coffee shop doll house. It was around $40 and the items were worth probably $3. I asked for a refund and customer service offered me 40% off my next box. After I informed them I had cancelled my subscription and wanted a full refund they stopped replying. It's been at least 10 days and I've sent 3 emails asking for a refund and how I can return their "craft". Also the company charged me each time and then the boxes were sent about 2-3 weeks late because of "supply chain issues. Just another sign this company doesn't have a clue what they are doing.

This company is a scam that does not honor their warranty. Customer service doesn't respond except automated emails.

12 February 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

We sincerely apologize for the frustration you've experienced. The quickest way for us to respond is through Facebook messages. Please reach out to us there with your order details, and we’ll make sure to get this sorted for you as soon as possible. We truly appreciate your patience and understanding.

Rated 1 out of 5 stars

Customer service is awful

Customer service is awful. Attempted return and a month later they still haven't allowed it and are now claiming that it's past 30 days.

3 February 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

We understand your frustration. If it’s been more than 30 days since your initial request, we’re unable to process a return. However, if you can provide us with the date and time when you first reached out, we’d be happy to issue a refund. Please contact us directly, and we’ll resolve this for you.

Rated 5 out of 5 stars

I received everything I needed

I received everything I needed! I’m excited for my next shipment

8 January 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

That’s awesome! So glad you have everything you need—hope you love your next shipment just as much! 😊🎉

Rated 1 out of 5 stars

Not worth the money, terrible customer service!

I wanted to love this subscription service. I purchased it as a gift for my husband. The first box was the bird carving, which was great! The next box was a miniature coffee shop that can easily be purchased on Amazon for $25, not $40. The next was a wooden bird house you can get for $10. Or for free at Lowe’s on a crafts day. It looked like a kids craft. Where’s the leather working? The make your own hot sauce kits they advertised? Who wants a tiny birdhouse for $40? I’ve tried to contact customer service via email and phone. No luck! I need them to exchange these dinky boxes for one with some substance, or at least refund me!

26 February 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Sorry to hear you're not satisfied with the subscription. We aim to offer a variety of unique projects but understand your concerns about the value.

For a quicker response, please message us on Facebook—we’d love to make things right, whether through an exchange or a refund. We appreciate your feedback and want to improve your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look